NRF's BIG Show 2012
 
 
 

 

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DATE, TIME EVENT DETAILS
Sunday
01/15/2012
 8:30AM -10:00AM
BREAKOUT SESSION
HALL E, 1E 14/15/16
Customizing the In-Store Experience to Meet Consumer/Shopper Preference

Moderator
Lora Cecere, Supply Chain Insights

Speaker(s):
Justin Honaman, Coca-Cola Refreshments, Michael La Kier, Coca-Cola Refreshments, Claire Quinn, Coca-Cola Refreshments
Track(s):
Merchandising
01/15/2012
 8:30AM -10:00AM
BREAKOUT SESSION
HALL A, 1A 06/07/08
Engaging with Shoppers in a World of Fragmentation and Change

Moderator
Bob Thacker, AdoptAClassroom.org

Speaker(s):
Ruby Anik, Ruby & Associates, Gwen Dixon Morrison, The Store, WPP Global Retail Initiatives, Tim Dorgan, Peapod Interactive, Frederico Trajano-Vendas, Magazine Luiza, Brazil, David Worby, my-wardrobe.com
Track(s):
Digital Retailing
Global Outlook
Marketing & Brand Mgmt
01/15/2012
 8:30AM -10:00AM
BREAKOUT SESSION
HALL A, 1A 21/22
Global eCommerce 2012: Brazil, China, and Beyond

Moderator
Zia Wigder, Forrester Research

Speaker(s):
Angela Kapp, The Luxury Club (Hui She Shang), Gastao Mattos, Braspag
Track(s):
Digital Retailing
01/15/2012
 8:30AM -10:00AM
BREAKOUT SESSION
HALL E, 1E 07/08
New Shopper Experience Research: Tomorrow’s Intelligent Store

Speaker(s):
David Durdan, Walgreen Co., Jennifer MacIvor, DFS Ltd, David Markwell, Loblaw Companies Limited, Mark McKelvey, REI, Steven Skinner, Cognizant, Joe Skorupa, RIS News
Track(s):
Digital Retailing
Information Technology
Original Research
Session Sponsor Image
01/15/2012
 8:30AM -10:00AM
BREAKOUT SESSION
HALL E, 1E 12/13
SRC Forum: Global Environmental & Sustainability Trends Featuring Clinton Global Initiative, 3M & Office Depot

Speaker(s):
Tracy Back MS, Environmental Protection Agency (EPA), Caroline Hermans, Clinton Global Initiative, Jesse LaRose, ESE Solutions, Yalmaz Siddiqui, Office Depot, Michele Whyle, 3M
01/15/2012
 10:15AM -11:45AM
BREAKOUT SESSION
HALL A, 1A 10/12
ARTS, Facilitator of the Future – Winning with Standards

Moderator
Richard Mader, Association for Retail Technology Standards (ARTS)

Speaker(s):
Noah Glass, OLO Online Ordering, Tim Hood, SAP AG, Darrell Sandefur, Luxottica Retail, Frank Urbaniak, C-CORE Consulting Group, Inc., William Vanobberghen, EPASOrg
Track(s):
Information Technology
01/15/2012
 10:15AM -11:45AM
BREAKOUT SESSION
HALL E, 1E 07/08
Enabling Customer Experience Transformation: A Pan European Perspective

Moderator
Björn Weber, Planet Retail

Speaker(s):
Paul Martin, Planet Retail, Frederico Santos, Sonae, Riccardo Sperrle, Kaiser's Tengelmann GmbH, Gerd Wolfram, Metro Systems (Metro Group)
Track(s):
Global Outlook
Information Technology
01/15/2012
 10:15AM - 1:30PM
BREAKOUT SESSION
HALL E, 1E 12/13
Global Retail Forum

Moderator
Susan Reda, STORES Media

Speaker(s):
Jerry Black, AEON Co., Ltd. , Ira Kalish, Deloitte Research, B. S. Nagesh, Shoppers Stop, LTD., Flávio Rocha, Lojas Riachuelo S.A, Alberto Serrentino, GS&MD - Gouvêa de Souza
Track(s):
Global Outlook
Mobile Retailing
01/15/2012
 10:15AM -11:45AM
BREAKOUT SESSION
HALL A, 1A 21/22
Marketing Strategy Online: Trends and Implications Every Exec Should Know

Speaker(s):
Prama Bhatt, Kenneth Cole Productions, Steven Dee, Hayneedle, Inc., Cathy Halligan, Powerreviews, Brian Tilzer, Staples, Inc.
Track(s):
Digital Retailing
01/15/2012
 10:15AM -11:45AM
BREAKOUT SESSION
HALL E, 1E 14/15/16
New Merchandising Strategies for Retail Growth

Moderator
Anne Brouwer, McMillanDoolittle, Barry Soicher, AdPerk

Speaker(s):
Kerry Cooper, ModCloth, Inc., Michele Klingensmith, GlaxoSmithKline Consumer Healthcare, Craig Riner, Rite Aid Corporation, Tom Ryan, Threadless
Track(s):
Merchandising
01/15/2012
 10:15AM -11:45AM
BREAKOUT SESSION
HALL A, 1A 06/07/08
The Source-to-Store Retail Supply Chain: Moving Beyond Technology and Standards

Moderator
Gay Whitney, GS1 US

Speaker(s):
Bob Carpenter, GS1 US, Tom Cole, Macy's, Inc., Anna Lin, GS1 Hong Kong, Tommy Lui, Li & Fung Limited
Track(s):
Global Outlook
Information Technology
Supply Chain
Session Sponsor Image
01/15/2012
 12:00PM - 1:30PM
BREAKOUT SESSION
HALL E, 1E 14/15/16
Delivering a Winning Customer Experience: Leveraging Mobile Technology to Drive Operational Performance!

Speaker(s):
Julie Sedlock, Aéropostale, Inc.
Track(s):
Mobile Retailing
01/15/2012
 12:00PM - 1:30PM
BREAKOUT SESSION
HALL E, 1E 07/08
Making Dollars - and Sense - in Mobile Payments

Moderator
Sahir Anand, The Aberdeen Group

Speaker(s):
Mung Ki Woo, MasterCard, Doug Kilgour, Isis Mobile Commerce, Don Kingsborough, PayPal, Bruce Yen, Guess?, Inc.
Track(s):
Information Technology
Mobile Retailing
Monday
01/16/2012
 8:30AM - 9:30AM
BREAKOUT SESSION
HALL A, 1A 23/24
Action Plans That Will Increase Sales

Speaker(s):
Linda Hundt, Sweetie-licious Bakery Café, Dave Ratner, Dave's Soda & Pet City
Track(s):
Marketing & Brand Mgmt
Session Sponsor Image
01/16/2012
 9:45AM -10:45AM
BREAKOUT SESSION
HALL A, 1A 23/24
Closing The Knowledge Gap

Speaker(s):
Allan Reagan, Flix Brewhouse
Track(s):
Marketing & Brand Mgmt
Session Sponsor Image
01/16/2012
 11:45AM - 1:15PM
BREAKOUT SESSION
HALL A, 1A 23/24
Four Action Steps To Success

Speaker(s):
Ken Banks, KAB Marketing
Track(s):
Marketing & Brand Mgmt
Session Sponsor Image
01/16/2012
 12:15PM - 1:00PM
BREAKOUT SESSION
PAVILION STAGE, EXPO HALL
What Global Merchants Can Learn From One Another

Speaker(s):
Paco Underhill, Envirosell
Track(s):
Global Outlook
Store Design
01/16/2012
 1:15PM - 2:00PM
BREAKOUT SESSION
PAVILION STAGE, EXPO HALL
Innovation in Store Design, Resource Design and Technology Attracts New Consumers: Featuring the Latest Liverpool Department Store

Speaker(s):
Jim Crawford, Taberna Retail, Steve Gardner, FRCH Design Worldwide, Lori Kolthoff, FRCH Design Worldwide
Track(s):
Mobile Retailing
Store Design
01/16/2012
 1:15PM - 2:00PM
BREAKOUT SESSION
HALL A, 1A 23/24
Riotously Tasty

Speaker(s):
Sarah Endline, Sweetriot
Track(s):
Marketing & Brand Mgmt
Session Sponsor Image
01/16/2012
 2:00PM - 3:00PM
BREAKOUT SESSION
SPECIAL EVENTS HALL, 1DMR
A Look Back…and Forward…at Retail eCommerce Trends, 2011-2012

Speaker(s):
Sucharita Mulpuru, Forrester Research
Track(s):
Digital Retailing
01/16/2012
 2:00PM - 3:00PM
BREAKOUT SESSION
HALL E, 1E 14/15/16
Customer Loyalty Is Not a Tactic But a Way of Doing Business: An Inside Look at Macy's Holistic Customer Journey

Moderator
Kathy Doyle Thomas, Half Price Books

Speaker(s):
Stuart Aitken, dunnhumbyUSA, Katherine Black, dunnhumbyUSA, Martine Reardon, Macy's, Inc., Peter Sachse, Macy's Inc.
Track(s):
Marketing & Brand Mgmt
01/16/2012
 2:00PM - 3:00PM
BREAKOUT SESSION
HALL A, 1A 21/22
Has Mobile Marketing Revolutionized Shopper Engagement?

Moderator
Ann Grackin, ChainLink Research, Inc.

Speaker(s):
Patrick Flanagan, Simon Brand Ventures, Part Of Simon Property Group, Doug Galen, Shopkick, W. Don Wortley, Best Buy
Track(s):
Digital Retailing
Mobile Retailing
01/16/2012
 2:00PM - 3:00PM
BREAKOUT SESSION
HALL E, 1E 07/08
Localizing Logistics: The Impact of Bringing the Supply Chain Home

Moderator
Lydia Schulz, American Express
Track(s):
Supply Chain
Session Sponsor Image
01/16/2012
 2:00PM - 3:00PM
BREAKOUT SESSION
HALL E, 1E 12/13
Luxury in the Eye of the Beholder

Moderator
Ken Nisch, JGA

Speaker(s):
Amit Dutta, Luxury Hues Consultancy Service Pvt. Ltd., Gregory Furman, The Luxury Marketing Council, Ignaz Gorischek, Neiman Marcus
Track(s):
Global Outlook
Marketing & Brand Mgmt
01/16/2012
 2:00PM - 3:00PM
BREAKOUT SESSION
HALL A, 1A 10/12
Supply Chain Implications of Cross-Channel

Speaker(s):
Nikki Baird, Retail Systems Research, Brian Kilcourse, Retail Systems Research
Track(s):
Global Outlook
Information Technology
Original Research
Supply Chain
01/16/2012
 2:00PM - 3:00PM
BREAKOUT SESSION
HALL A, 1A 06/07/08
The Convergence of Merchandising Trends & the Technology Empowered Consumer

Speaker(s):
Renee Labbe, Style Sight
Track(s):
Digital Retailing
Global Outlook
Merchandising
01/16/2012
 2:15PM - 3:00PM
BREAKOUT SESSION
PAVILION STAGE, EXPO HALL
Driving Shopper Loyalty through Optimized Store Design and Mobile Technology

Speaker(s):
Bill Chidley, Interbrand Design Forum, Eduardo Conrado, Motorola Solutions
Track(s):
Marketing & Brand Mgmt
Mobile Retailing
Store Design
01/16/2012
 3:15PM - 4:00PM
BREAKOUT SESSION
PAVILION STAGE, EXPO HALL
How the Flash Sale Killed The Business Lunch

Speaker(s):
Heather Dougherty, Experian Hitwise, Paul Hurley, Ideeli
Track(s):
Digital Retailing
Marketing & Brand Mgmt
01/16/2012
 3:15PM - 4:15PM
BREAKOUT SESSION
HALL E, 1E 14/15/16
MarkITing: Leaving Your Mark on Today’s Digital Shoppers

Moderator
Pratik Pal, Tata Consultancy Services

Speaker(s):
Rick Collison, SUPERVALU, Anu Gupta, Michael's Stores, Brian King, PETCO Animal Supplies, Inc.
Track(s):
Digital Retailing
Information Technology
Marketing & Brand Mgmt
Session Sponsor Image
01/16/2012
 3:15PM - 4:00PM
BREAKOUT SESSION
SPECIAL EVENTS HALL, 1DMR
Neuromarketing and the Influence on Buying Behavior

Speaker(s):
Amy Africa, Eight by Eight
Track(s):
Digital Retailing
01/16/2012
 3:15PM - 4:15PM
BREAKOUT SESSION
HALL E, 1E 07/08
Retail on the Offense: Driving Growth on Main Street and Wall Street

Moderator
Sue Welch, TradeStone Software

Speaker(s):
Deborah Weinswig, Citi Investment Research, Scott Zucker, Family Dollar Stores, Inc
Track(s):
Information Technology
Supply Chain
01/16/2012
 3:15PM - 4:15PM
BREAKOUT SESSION
HALL A, 1A 10/12
Social Shopping: Mobility, Social Media and Personalized Services

Moderator
Kevin Permenter, Aberdeen Group, a Harte-Hanks Company

Speaker(s):
Liam O’Keefe, Black Bear Saloon, Rick Orr, TabbedOut, Bob Schwartz, Magento
Track(s):
Digital Retailing
Mobile Retailing
01/16/2012
 3:15PM - 4:15PM
BREAKOUT SESSION
HALL A, 1A 06/07/08
The Neoconsumer: New Challenges in Retailing

Speaker(s):
Hugo Bethlem, Pão de Açúcar Group, Marcos Gouvêa de Souza, GS&MD - Gouvêa de Souza
Track(s):
Digital Retailing
Global Outlook
Marketing & Brand Mgmt
Mobile Retailing
01/16/2012
 3:15PM - 4:15PM
BREAKOUT SESSION
HALL A, 1A 21/22
Virtual POS: Moving Store Technology to the Cloud

Moderator
Ken Morris, Boston Retail Partners

Speaker(s):
Bill Ballou, Bob's Discount Furniture, Robert Fort, Guitar Center, Stefano Gaggion, Brooks Brothers, Harel Kodesh, VMWare, Inc., Rande Willison, TBC Corporation
Track(s):
Information Technology
Mobile Retailing
Session Sponsor Image
01/16/2012
 3:15PM - 4:15PM
BREAKOUT SESSION
HALL E, 1E 12/13
Winning Today's Digitally-Enhanced Shopper

Speaker(s):
Lisa Gavales, Express, Lois Huff, Kantar Retail , Anne Zybowski, Kantar Retail
Track(s):
Digital Retailing
Marketing & Brand Mgmt
01/16/2012
 4:00PM - 5:00PM
BREAKOUT SESSION
SPECIAL EVENTS HALL, 1DMR
The Organization of the Future

Speaker(s):
Jared Blank, Tommy Hilfiger, Kevin Ertell, Sur La Table Inc., Sally McKenzie, Ecommerce Consulting, Bob Myers, Sheplers Western Wear, Rob Schmults, Intent Media
Track(s):
Digital Retailing
01/16/2012
 4:15PM - 5:00PM
BREAKOUT SESSION
PAVILION STAGE, EXPO HALL
The Touchless Touchscreen: Deploying Gesture-Based Digital Signage in an Energetic Environment

Speaker(s):
Mike Schaiman, Helios Interactive Technologies, Guy Thier, Bally Total Fitness
Track(s):
Marketing & Brand Mgmt
Store Design
Tuesday
01/17/2012
 11:15AM -12:00PM
BREAKOUT SESSION
PAVILION STAGE, EXPO HALL
What Not to Miss: Trends to Capitalize on for 2012

Moderator
Jayne O'Donnell, USA Today

Speaker(s):
Nita Rollins, Resource Interactive, Marian Salzman, HAVAS PR
Track(s):
Marketing & Brand Mgmt
Merchandising
Mobile Retailing
01/17/2012
 11:15AM -12:00PM
BREAKOUT SESSION
SPECIAL EVENTS HALL, 1DMR
What the Next Five Years of Retail Will be About

Speaker(s):
Mitch Joel, Twist Image
Track(s):
Digital Retailing
01/17/2012
 12:00PM -12:45PM
BREAKOUT SESSION
SPECIAL EVENTS HALL, 1DMR
The Future Shopper: How Offline is the New Online

Speaker(s):
Bryan Eisenberg, Eisenberg Holdings, LLC
Track(s):
Digital Retailing
01/17/2012
 12:15PM - 1:00PM
BREAKOUT SESSION
PAVILION STAGE, EXPO HALL
The Best in Store Design: Specialty, Department Store, Big Box & Quick Serve Restaurants

Speaker(s):
Tim Anderson, Aeropostale, Stephane Bernier, LEED AP, Aedifica, Brian Dyches, FRDI, Retail Design Institute, Paul Loux, Sephora
Track(s):
Marketing & Brand Mgmt
Store Design
01/17/2012
 1:15PM - 2:00PM
BREAKOUT SESSION
PAVILION STAGE, EXPO HALL
Fashion And The Future

Speaker(s):
David Wolfe, The Doneger Group
Track(s):
Merchandising
01/17/2012
 1:30PM - 2:00PM
BREAKOUT SESSION
SPECIAL EVENTS HALL, 1DMR
A Race to the Bottom in Retail Prices? Not Necessarily: New Perspectives on How to Avoid the Trap

Speaker(s):
Josh Leibowitz, McKinsey & Co., Aaron Rettaliata, McKinsey & Company
Track(s):
Digital Retailing
01/17/2012
 2:00PM - 3:00PM
BREAKOUT SESSION
HALL E, 1E 14/15/16
Best Buy's Customers Integrate, Share and Win

Speaker(s):
Kassandra Duane, Communispace, Mark Herzog, Best Buy
Track(s):
Marketing & Brand Mgmt
Merchandising
01/17/2012
 2:00PM - 3:00PM
BREAKOUT SESSION
HALL E, 1E 07/08
Beyond the Label: Providing Digital Information Consumers Can Trust

Speaker(s):
Kraig Adams, Coca-Cola, Bob Carpenter, GS1 US, Bob Fassett, Capgemini
Track(s):
Digital Retailing
Global Outlook
Information Technology
Mobile Retailing
Original Research
Supply Chain
01/17/2012
 2:00PM - 3:00PM
BREAKOUT SESSION
HALL A, 1A 21/22
Emerging Technologies: Driving Business For Retailers, While Minimizing Risks From Fraudsters

Moderator
Evan Schuman, StorefrontBacktalk.com Retail Technology Blog

Speaker(s):
Joseph LaRocca, National Retail Federation, Michael Sajor, Ann Taylor, William Titus, Sears Holdings Corporation
Track(s):
Mobile Retailing
01/17/2012
 2:00PM - 2:30PM
BREAKOUT SESSION
SPECIAL EVENTS HALL, 1DMR
Harnessing the Power of 220 stores and 4000+ Associates to Win Web Shoppers in the Local Market

Speaker(s):
Kirit Sarvaiya, Guitar Center, Inc., Stephen Zapf, Guitar Center, Inc.
Track(s):
Digital Retailing
01/17/2012
 2:00PM - 3:00PM
BREAKOUT SESSION
HALL E, 1E 12/13
What's Clicking with Your Customers?

Moderator
Edmond Jay, American Express

Speaker(s):
Donald McNichol, Tourneau, Ken Seiff, Brooks Brothers
Track(s):
Digital Retailing
Global Outlook
Marketing & Brand Mgmt
Original Research
01/17/2012
 2:15PM - 3:00PM
BREAKOUT SESSION
PAVILION STAGE, EXPO HALL
Deconstructing the Flagship: A tour of the World's Best Designs

Speaker(s):
James Bellante, Macy's Herald Square, Anne DiNardo, VMSD Magazine, Eric Feigenbaum, VMSD Magazine, Tom Herndon, Macy's Inc.
Track(s):
Store Design
01/17/2012
 2:30PM - 3:00PM
BREAKOUT SESSION
SPECIAL EVENTS HALL, 1DMR
Designing with the Tablet Consumer in Mind

Speaker(s):
Stephen Burke, Resource
Track(s):
Digital Retailing
Mobile Retailing
01/17/2012
 3:15PM - 4:15PM
BREAKOUT SESSION
HALL A, 1A 06/07/08
Growing a Successful Global Retail Business

Moderator
Gilbert Harrison, Financo, Inc.

Speaker(s):
Jim Fielding, Disney Stores Worldwide, Laura Pomerantz, PBS Real Estate Company, Henry Stupp, Cherokee Inc.
01/17/2012
 3:15PM - 4:15PM
BREAKOUT SESSION
HALL E, 1E 07/08
Harness the Power of Games to Engage Your Workforce

Speaker(s):
Stuart Silverman, Impact Simulations
Track(s):
Digital Retailing
Information Technology
01/17/2012
 3:15PM - 4:15PM
BREAKOUT SESSION
HALL A, 1A 21/22
Retail Horizons: Benchmarks 2011-Forecasts 2012

Moderator
Mark Larson, KPMG

Speaker(s):
Brian Baumann, Brooks Brothers Group, Inc., Dave Finnegan, Build-A-Bear Workshop, Lisa Kranc, AutoZone, Inc.
Track(s):
Global Outlook
Original Research
Session Sponsor Image
01/17/2012
 3:15PM - 4:15PM
BREAKOUT SESSION
SPECIAL EVENTS HALL, 1DMR
Social Wins for 2011 and Beyond

Speaker(s):
David Gilboa, Warby Parker, Pinny Gniwisch, Ice.com, Ethan Holland, American Eagle Outfitters, Dan Mecchi, UNDER ARMOUR
Track(s):
Digital Retailing
01/17/2012
 3:15PM - 4:15PM
BREAKOUT SESSION
HALL E, 1E 12/13
The Psychology Of Price: Stop the Markdown Madness

Speaker(s):
James Dion, Dionco Inc., Kris Hartner, Naperville Running Company
Track(s):
Merchandising
01/17/2012
 3:15PM - 4:15PM
BREAKOUT SESSION
HALL E, 1E 14/15/16
Today's Social Shopper: What They REALLY Want!

Moderator
William "Mac" MacDonald, SIRS

Speaker(s):
Kimberly Grabel, Saks Fifth Avenue, Nick Jones, Arc Worldwide
Track(s):
Digital Retailing
Marketing & Brand Mgmt
Mobile Retailing
01/17/2012
 3:15PM - 4:00PM
BREAKOUT SESSION
PAVILION STAGE, EXPO HALL
What the World Needs Now

Speaker(s):
Ira Gleser, Coca-Cola Refreshments, Steve McGowan, Landor Associates
Track(s):
Marketing & Brand Mgmt
Wednesday
01/18/2012
 8:30AM -10:45AM
BREAKOUT SESSION
NORTH HALL
Retail’s BIG Fast Track

Moderator
Lindsay Campbell, New Media Host/Producer

Speaker(s):
John Caplan, OpenSky, Bo Fishback, Zaarly, Ben Kaufman, Quirky, Nihal Mehta, LocalResponse, Inc.
Track(s):
Digital Retailing
Marketing & Brand Mgmt
Merchandising
Mobile Retailing


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