NRF 2018. Convention and EXPO: January 13-15, 2019. Jacob K. Javits Convention Center, NYC. #nrf19.
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Kibo

Dallas,  TX 
United States
https://kibocommerce.com/
  • Booth: 4419


Kibo | Cloud commerce you can count on. Meet us at 4419.

Kibo stands shoulder-to-shoulder with retailers, manufacturers, and brands as they optimize their B2C and B2B commerce and create better experiences for their consumers. With decades of industry expertise, we provide a complete cloud commerce platform — delivered with the lowest total cost of ownership and the fastest time to market. By leveraging cloud technologies, individualized buying experiences, and true enterprise scale, Kibo empowers businesses of all kinds to sell more and build consumer loyalty. For more information, visit kibocommerce.com


 Press Releases

  • DALLAS--()--Kibo, a leader in omnichannel cloud commerce, today announced it is positioned as a Major Player in the IDC MarketScape on Worldwide SaaS and Cloud-Enabled B2C Digital Commerce Platforms1.

    More than 800 retailers and branded manufacturers rely on Kibo to deliver connected, personalized experiences throughout their customers’ digital and in-store journeys. Kibo’s eCommerce software is a modern, cloud-based solution designed to grow with its customers and future-proof their businesses. The eCommerce solution provides merchants with an advanced cloud platform, mobile-first digital experiences, intuitive site and content management, simplified inventory and catalog management, and unified cart and checkout features.

    “In order for merchants to thrive in today’s retail reality, digital transformation must be at the top of their lists. The entire Kibo team is focused on helping our clients stay competitive in that cause, by being a collaborative partner that will help them invest in the most effective digital commerce solutions for the short and long term,” said Michelle Fischer, Chief Customer Officer. “We are pleased to be recognized as a Major Player in the IDC MarketScape on Worldwide SaaS and Cloud-Enabled B2C Digital Commerce Platforms, and look forward to continue being a trusted partner for our customers.”

    About IDC MarketScape

    IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

    About Kibo

    Kibo helps retailers, manufacturers, and brands optimize their B2C and B2B commerce and create better experiences for their consumers. With decades of industry expertise, Kibo provides a complete omnichannel cloud commerce platform — delivered with the lowest total cost of ownership and the fastest time to market. By leveraging cloud technologies, individualized buying experiences, and true enterprise scale, Kibo helps businesses of all kinds to sell more and build consumer loyalty. For more information, visit kibocommerce.com

    1 IDC MarketScape on Worldwide SaaS and Cloud-Enabled B2C Digital Commerce Platforms (doc #US44288618, October 2018)

    Contacts

    Ketner Group Communications (for Kibo)
    Mariana Fischbach, 512-794-8876
    mariana@ketnergroup.com

  • DALLAS--()--Kibo, a leader in omnichannel cloud commerce, today announced it was among the select companies that Forrester invited to participate in its evaluation, The Forrester Wave™: B2C Commerce Suites, Q3 2018. The report evaluated 11 of the most significant B2C commerce providers across 31 criteria. In this evaluation, Kibo achieved the highest-possible score in personalization.

    As outlined in the evaluation, Forrester describes Kibo eCommerce as delivering a “cost-effective cloud-based suite for the mid-market.”

    More than 800 retailers and branded manufacturers rely on Kibo to deliver connected, personalized experiences throughout their customers’ digital and in-store journeys. Through its native personalization capabilities, Kibo allows merchants to personalize each path to purchase with machine learning while maintaining flexibility for users to create and apply business rules that meet brand objectives and goals. The company’s advanced machine learning engine and patented algorithms enable retailers and branded manufacturers to easily apply predictive technology to deliver individualized content and product recommendations across any session, device and touchpoint in real-time.

    “In order to win and stay ahead of the competition, retailers and brands must have a winning personalization strategy, anchored by powerful merchandising capabilities that are driven by machine learning. The Kibo team is proud to help our clients’ merchandising teams infuse their domain expertise with the power of our machine learning engine to personalize at scale,” said Michelle Fischer, Chief Customer Officer. “We are pleased to be recognized as a strong performer in the Q3 2018 Forrester Wave™ evaluation for B2C Commerce Suites.”

    Download a complimentary copy of the Q3 2018 Forrester Wave™ for B2C Commerce Suites.

    About Kibo

    Kibo helps retailers, manufacturers, and brands optimize their B2C and B2B commerce and create better experiences for their consumers. With decades of industry expertise, Kibo provides a complete omnichannel commerce platform — delivered with the lowest total cost of ownership and the fastest time to market. By leveraging cloud technologies, individualized buying experiences, and true enterprise scale, Kibo helps businesses of all kinds to sell more and build consumer loyalty. For more information, visit kibocommerce.com.

    Contacts

    Ketner Group Communication (for Kibo)
    Mariana Fischbach, 512-794-8876
    mariana@ketnergroup.com

  • With Kibo’s eCommerce Platform, rue21 will look to create an omni-inventory environment for its shoppers moving into the new year

    DALLAS – Dec. 18, 2018 –(BUSINESS WIRE)–-Kibo, a leader in cloud commerce, today announced that rue21, a leading affordable, fast fashion specialty retailer, has selected several of Kibo’s solutions to create multiple fulfillment options for its customers moving into 2019, including buy-online, pickup in-store (BOPIS) as well as Kibo Order Management (OM) solution and in-store associate training.

    “We are thrilled to collaborate with rue21 and provide them with a robust solution that further enhances the customer experience offering”

    Through this selection, rue21 will be implementing Kibo’s enterprise-grade OM solution with inventory tracking capabilities, allowing the retailer to seamlessly integrate with its existing inventory system solution and ERP system. Additionally, with Kibo’s cloud-based OM, rue21 will also look to provide online shoppers with broader delivery options such as BOPIS, helping drive traffic into local stores. With increased in-store traffic, rue21 will be able to drive motivated shoppers into its local retail stores, further incentivizing them to make additional purchases. rue21 plans to implement Kibo’s solutions in early 2019.

    According to Kibo’s 2018 Consumer Trends Report which surveyed over 3,000 U.S. consumers, 67% of participants surveyed have used BOPIS in the last six months. What’s more, shoppers surveyed widely recognized that BOPIS offers not only free order fulfillment, but also a degree of flexibility and control not available via home delivery. After analyzing its shoppers’ demand for flexible fulfillment options, rue21 made the business decision to work with Kibo to explore an omni-inventory environment and to enhance its customer experience offering.

    rue21 selected Kibo as its technology partner after vetting several competing solutions. From day one, rue21 was assigned a dedicated Kibo project manager and a customer success advisor to collaborate on planning and deploying Kibo’s solutions, building out the necessary integrations, and providing best practices for workflows, process adoption, and employee training throughout the entire partnership.

    “We selected Kibo because of the company’s strength in offering an out-of-the-box solution which minimizes implementation time, as well as the company’s collaborative approach for implementation and help in designing highly-effective process flows,” said Steve Lyman, Senior Vice President of Supply Chain at rue21. “With Kibo, we look forward to offering our shoppers a true omni-inventory experience and improving their shopping journey at rue21.”

    Once implemented, rue21 will be able to level the playing field by matching the eCommerce order management capabilities of retail giants, with the scalability, ease, and flexibility of Kibo’s SaaS solution. For example, with advanced order routing rules, Kibo Order Management makes it easy to fulfill orders from the location that best suits the retailer’s business needs and delivers the optimal customer experience.

    “We are thrilled to collaborate with rue21 and provide them with a robust solution that further enhances the customer experience offering,” said Michelle Fischer, Chief Customer Officer for Kibo. “By expanding its fulfillment options, rue21 will continue to earn loyalty and recurring sales during peak shopping periods where speed and convenience are king.”

    About rue21
    rue21, the pioneer of fast fashion, offers stylish apparel and accessories for guys, girls and plus sizes at prices everyone can love. Built on the belief that everyone should look and feel great with what they wear, rue21 bridges fashion and value for their consumers. Headquartered just north of Pittsburgh, Pennsylvania, rue21 currently operates 752 stores in 45 states and online at www.rue21.com.

    About Kibo
    At Kibo, we provide cloud commerce solutions inspired by your needs and designed to empower your teams. We’re at your side, committed to your financial success in an unpredictable world. Together, we can see further, think bigger, and climb higher.

    Our software and services include eCommerce, Order Management, Personalization, and Mobile Point-of-Commerce for retailers, manufacturers, and brands. Whether you’re an eCommerce veteran or just getting started, B2C or B2B, our solutions are designed to power the shopping experience – from first click to doorstep – and to scale with you as your business grows. For more information, visit kibocommerce.com.

    Contacts
    Ketner Group PR & Marketing (for Kibo)
    Mariana Fischbach, 512-794-8876
    mariana@ketnergroup.com

    Krantz and Company (for rue21)
    Melissa M. Krantz, 917-653-6716
    Fax: 914-763-2384
    mkrantz@krantzandco.com

  • Appointment of Michelle Fischer, Ram Venkataraman, and John Mills will further cement Kibo’s mission of fostering a trusted partner relationship with each and every one of its customers

    DALLAS – Dec. 6, 2018 –(BUSINESS WIRE)–-Kibo, a leader in cloud commerce, today announced it has appointed and expanded the roles of three key executives; Michelle Fischer as Chief Customer Officer, Ram Venkataraman as Chief Product &Technology Officer, and John Mills as Chief Administrative Officer. In these roles, each executive will bring their unique skillset to fulfill Kibo’s mission of guiding retailers and branded manufacturers through the complex ecosystem of eCommerce technology and helping them implement the software and strategies they need to grow their business and thrive in a competitive, changing market.

        “As Kibo continues to guide and grow with its customers in the age of digital transformation, our leadership team’s knowledge and experience will be crucial to not only driving innovative solutions for our customers but also fostering our company’s culture and employees.”

    In a market full of bleeding-edge technologies and “next-best things,” Kibo’s leadership team will be focused on what works. To do so, Kibo’s leadership will emphasize on simplifying how organizations compete online, empowering the people who use eCommerce software, and inviting its customers to participate in collaborative innovation.

    Michelle Fischer, Chief Customer Officer (CCO)
    As CCO, Michelle will be responsible for championing Kibo’s customers’ journey, ensuring their needs are at the center of all innovation and that each customer exceeds its goals. Specifically, Michelle has oversight of customer acquisition (marketing), customer support and ensuring Kibo’s customers receive value from their solutions (customer success).

    Michelle brings over 15 years of experience in various roles around customer experience and the software lifecycle, and a strong track record of implementing profitable strategies and growing market share by developing highly-curated, effective teams. Prior to Kibo, Michelle served as vice president and GM for CRM and Vertical Solutions at Aptean, where she led 10 product lines and over 200 global employees. Through her leadership, Michelle led the business to record customer retention rate. Michelle also served as VP of Marketing at Lanyon and has held several management positions in product management, customer service and marketing at NCR and Sabre Airline Solutions.

    Ram Venkataraman, Chief Product &Technology Officer
    To better align their technology stack across all products and increase innovation velocity, Kibo is consolidating its Product and Engineering organizations under Ram Venkataraman. In this role Ram will ensure Kibo continues to create and deliver innovative, yet effective technology solutions designed to answer merchants’ needs as they continue to move forward in their digital transformation journey.

    With more than 20 years of experience in technology innovation, technology management and retail technology, Ram has held prominent leadership roles at Red Hat, Spectrum K12 School Solutions, Altisource and Promethean among others. Prior to joining Kibo, Ram served as VP of Payments at NCR Software. In his previous role as CTO and Head of Products at Promethean, Ram was responsible for Promethean’s technology vision, strategy and execution of all Promethean hardware and software products. Prior to working for Promethean, Ram served as the Chief Technology Officer at Altisource. During his time at Altisource, he was responsible for the transformation of Altisource and Ocwen software products into a world class SaaS-based platform. At Red Hat, he served as the Director of Product Management where he was responsible for the complete product lifecycle of the core middleware products. Before Red Hat, he co-founded and served as Chief Technology Officer at ClearNova, where he was responsible for providing the overall technology vision and direction for the company’s product lines.

    John Mills, Chief Administrative Officer
    As the newly created Chief Administrative Officer at Kibo, John will now have responsibility for Kibo’s international operations and professional services in addition to his duties as Kibo’s Chief Financial Officer.

    With over 25 years of experience helping companies drive stronger performance, John has held prominent roles in companies including Lanyon, Infogroup, Sabre Holdings, Atlantic Richfield, and Shell Oil Company. In his role as Senior Vice President and Treasurer at Sabre Holdings, John was responsible for the company’s global treasury, corporate development and corporate strategy functions. He successfully led the international M&A strategy in which Sabre acquired 6 companies and divested 4 businesses across the globe. As well, during his time at Sabre Holdings, John served as CFO of Travelocity, where he was responsible for financial strategy and operations for North America and Asia.

    “We are thrilled to have Michelle, Ram and John as an integral part of our leadership team,” said David Post, CEO, Kibo. “As Kibo continues to guide and grow with its customers in the age of digital transformation, our leadership team’s knowledge and experience will be crucial to not only driving innovative solutions for our customers but also fostering our company’s culture and employees.”

    About Kibo
    At Kibo, we provide cloud commerce solutions inspired by your needs and designed to empower your teams. We’re at your side, committed to your financial success in an unpredictable world. Together, we can see further, think bigger, and climb higher.

    Our software and services include eCommerce, Order Management, Personalization, and Mobile Point-of-Commerce for retailers, manufacturers, and brands. Whether you’re an eCommerce veteran or just getting started, B2C or B2B, our solutions are designed to power the shopping experience – from first click to doorstep – and to scale with you as your business grows. For more information, visit kibocommerce.com.

    Contacts
    Ketner Group PR & Marketing (for Kibo)
    Mariana Fischbach, 512-794-8876
    mariana@ketnergroup.com

    Krantz and Company (for rue21)
    Melissa M. Krantz, 917-653-6716
    Fax: 914-763-2384
    mkrantz@krantzandco.com


 Products

  • Kibo Order Management
    Seamlessly fulfill orders through retail partners and dealer networks with intelligent order routing....

  • Kibo Order Management is a cloud-based solution that enables retailers and brands to quickly deploy and evolve dynamic fulfillment models that drive revenue. Kibo allows merchants to leverage available inventory across channels for order fulfillment. With a powerful order routing engine, intuitive user interface, exhaustive API library, and automatic updates, the Kibo Order Management solution makes it easy to deploy fulfillment programs like in-store pickup, ship-from-store, vendor drop ship and more.
  • Kibo eCommerce
    Increase your sales with agile merchandising and engaging online shopping experiences....

  • Kibo eCommerce is a cloud-based platform that delivers powerful commerce technology in an intuitive interface. Built with an API-first methodology, Kibo eCommerce offers unmatched extensibility and flexibility that simplifies multi-site management of B2B and B2C channels and includes regular, worry-free platform updates. Kibo provides advanced merchandising tools, machine learning powered personalization, and content management capabilities out-of-the-box, all while delivering mobile responsive sites for engaging shopping experiences.

  • Kibo Personalization
    Harness machine learning to personalize your shoppers’ experience in real time....

  • Kibo Personalization is a cloud-based platform that empowers teams to infuse industry expertise with machine learning technology to deliver relevancy at scale. Using real-time data, patented algorithms, and a powerful machine learning engine, Kibo Personalization optimizes customer interactions across online & offline touchpoints, providing personalized product and content recommendations for truly individualized shopping experiences.