True experts in digital-physical customer journey management
BookingBug catalyzes digital-physical customer journeys, enabling organizations to orchestrate powerful human-to-human experiences that increase revenue, customer loyalty, and CLV.
In an era where companies struggle to harmonize digital and in-person interactions, BookingBug is bridging the digital-physical divide. The BookingBug platform unifies digital-physical customer journeys across all channels, lines of businesses, and services, orchestrating compelling human connections that multiply revenue and deepen loyalty.
Forward-thinking executives from companies like LEGO, Bed Bath & Beyond, US Bank, ANZ and John Lewis rely on BookingBug’s data-driven workflows to drive next-best actions across digital-physical touchpoints (appointments, events, concierge, queuing), and continuously optimize physical and human resources to deliver superior quality of experience at the lowest cost.