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Sensormatic Solutions

Boca Raton,  FL 
United States
http://www.TycoRetailSolutions.com
  • Booth: 1919

Tyco Retail Solutions, part of Johnson Controls, is a leading provider of analytics-based Loss Prevention, Inventory Intelligence and Traffic Insights for the retail industry. Our solutions deliver real-time visibility and predictive analytics to help retailers maximize business outcomes and enhance the customer experience in a digitally-driven shopping world. Our more than 1.5 million data collection devices in the retail marketplace capture 40 billion shopper visits and track and protect billions of items each year. 

Our retail portfolio features the premier Sensormatic®, ShopperTrak® and TrueVUE brands, as well as a full suite of building technology solutions. For more information, please visit TycoRetailSolutions.com, or follow us on LinkedIn, Twitter, and our YouTube channel.


 Press Releases

  • Tyco Retail Solutions shifts brand to become Sensormatic Solutions

    New branding encompasses Sensormatic Solutions’ vision of fast forwarding retail by powering operational excellence and creating unique shopping experiences

    NEUHAUSEN, Switzerland – January 8, 2019 – Johnson Controls today announced a complete rebranding of its Tyco Retail Solutions offerings to Sensormatic Solutions.

    As part of the new branding, Johnson Controls will stop using Tyco Retail Solutions to describe the business portfolio, moving to Sensormatic Solutions as the umbrella brand for its portfolio of loss prevention, inventory intelligence and traffic insights solutions. The Sensormatic, TrueVUE and ShopperTrak brands will be maintained to represent the company’s three individual solution sets under the Sensormatic Solutions retail umbrella. Tyco will continue to be the leading security and fire products brand from Johnson Controls that customers have come to rely upon.

    “True retail innovation and value are created at the intersection of operational excellence and shopping experience,” said Bjoern Petersen, president, Sensormatic Solutions. “Through this brand shift, we will go to market with one of the world’s most recognized retail solutions brands, reinforcing our commitment to providing secure, adaptive retail environments, and more accurate decision making. The Sensormatic Solutions name also provides us with a more dynamic growth profile as we pull all of our solutions under a single portfolio brand and we continue to innovate and build for the future. This is truly an exciting time for our customers, partners, and employees.”

    “The move from Tyco Retail Solutions to Sensormatic Solutions is more than a name change,” said Kimberly Warne, vice president, marketing, Sensormatic Solutions. “This is an opportunity to clearly articulate our continued focus and commitment to being a transformational innovator and business partner to the retail industry, while paying tribute to our history and heritage.”

    Informed moments of truth

    Connecting inventory, shopper and associate journeys with accurate and timely insights creates successful moments of truth that convert shoppers into buyers. The new Sensormatic Solutions helps retailers deliver frictionless, secure, personalized experiences by powering accurate decision-making across the enterprise. Sensormatic Solutions makes connections and bridges gaps across retail enterprises to deliver critical, real-time insights into inventory, shoppers, associates and the retail environment. The company protects assets and people by helping to ensure a safe and secure environment throughout the entire customer journey.

    Sensormatic Solutions’ scalable solutions and strategic insights enable retailers to confidently move into the future, bringing together online, mobile and in-store shopping for easy, personalized, enhanced experiences that shoppers love. By doing so, retailers can better anticipate change before it happens, so merchandise is available, associates are informed and empowered, and shoppers can safely engage with flexibility and ease.

    “We are a trusted, global transformation enabler, creating a clear path to the future. An innovator who continues to invest in disruptive technologies, contributing to the evolution of our retailers and their brands,” added Petersen. “The richness and depth of our data is best in class, driving higher responsiveness and more accurate predictions. We truly set the standard for secure, adaptive retail environments for shoppers everywhere.”

    “The digital world is radically changing the retail landscape and retailers are feeling the pressure to adjust their business operations to keep up. The customer defines their experience – how, where, when and why engagement happens,” said Leslie Hand, vice president for IDC Retail Insights. “In today’s hyper-connected world, the new Sensormatic Solutions is well positioned to help retailers successfully engage with shoppers on all levels by integrating digital and non-digital strategies in the store.”

    The Sensormatic Solutions brand will make its debut at the National Retail Federation (NRF) Big Show, Booth 1919, taking place January 13-15 in New York City.

    For more information, please visit our press center at news.sensormaticsolutions.com.

    About Johnson Controls

    Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms. For additional information, please visit http://www.johnsoncontrols.com or follow us @johnsoncontrols on Twitter.

    About Sensormatic Solutions 

    Sensormatic Solutions is a global leader in enabling smart and connected shopper engagement. By combining critical insights into retail inventory, shopper traffic and loss prevention, Sensormatic Solutions powers operational excellence at scale and helps create unique shopping experiences. Our solutions deliver real-time visibility and predictive analytics for accurate decision-making across the enterprise, enabling retailers to confidently move into the future. With more than 1.5 million data collection devices in the retail marketplace, we capture 40 billion shopper visits and track and protect billions of items each year. Our retail portfolio features the premier Sensormatic®, ShopperTrak® and TrueVUE brands. Please follow us on LinkedIn, Twitter, and our YouTube channel.

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  • Sensormatic Solutions is fast forwarding retail with smart, connected shopper engagement  

    New product innovations drive operational excellence and elevate the shopper experience

    NEUHAUSEN, Switzerland — Jan. 10, 2019 — Sensormatic Solutions to showcase new product innovations and concepts at NRF 2019: Retail’s Big Show, Jan. 13-15, at Jacob K. Javits Convention Center in New York City. By combining insights into retail inventory, shopper traffic and loss prevention, Sensormatic Solutions powers operational excellence at scale and helps retailers create unique shopper experiences. From optimizing staffing, ensuring product availability and empowering store associates to connecting customers and merchandise across the enterprise, Sensormatic connected solutions deliver real-time insights to enable successful unified commerce.

    Fast forwarding retail with Sensormatic Solutions at NRF 2019:

    Sensormatic Solutions continues to expand on its pioneering Sensormatic technologies to help retailers protect and grow their businesses, while creating smart offerings for frictionless shopper experiences. Come see the latest product innovations and concepts leveraging new smart sensors, devices and video technologies, with data at the edge to enable smart decision-making in retail.

    Learn more about how these inventory, loss prevention and shopper traffic solutions provide real-world retailer values:

    Create unique shopper experiences

    • Blended online and offline data to better understand customer behavior for optimal service and the effectiveness of digital marketing and promotions
    • Smart frictionless shopping with integrated loss prevention and in-store self and mobile checkouts and returns to enhance merchandise protection while offering customer convenience

    Enable unified commerce

    • Inventory cycle counting with real-time, item-level visibility via the cloud-based inventory solution to provide a solid, accurate foundation for order fulfillment
    • Store level fulfillment including buy online, pickup in store (BOPIS) to allow customers to shop anywhere, anytime
    • Automated in-store returns leveraging machine learning, video and radio-frequency identification (RFID) technology to provide a flexible, self-serve return process regardless of point of purchase

    Protect assets and people

    • Predictive analytics via smart connected LP devices with 24/7 remote monitoring and managing the enterprise for optimal protection
    • Smart video technologies to proactively combat shrink and organized retail crime (ORC) activity while providing added security
    • New technologies leveraged for an all-in-one solution to enhance the value of storefront real estate while better understanding what’s coming in and going out the door

    Maximize shopper conversion

    • Real-time range of customer insights to understand sentiment, preference and behavior along the shopping journey to optimize service, personnel and merchandise and drive sales
    • 360-degree view of fitting room activity to better engage customers and influence buying decisions in the store’s highest conversion zone 

    Turn insights into actions

    • Valuable data sets and insights across traffic, inventory and loss prevention via cloud and machine learning-based IoT solutions that deliver advanced analytics, meaningful and prescriptive insights
    • Sensor inputs gathered from multiple in-store edge devices, leveraging machine learning at the core, to provide future AI/ML-based predictive edge analytics for real-time actionable directives      

    These innovative collaborations and more will be showcased at NRF 2019: Retail’s Big Show at Jacob K. Javits Convention Center in New York City. Visit booth #1919 from Jan. 13-15 to see firsthand how Sensormatic Solutions is helping retailers to fast forward retail.

    For more information, please visit our press center at news.sensormatic.com.

    About Johnson Controls

    Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms. For additional information, please visit http://www.johnsoncontrols.com or follow us @johnsoncontrols on Twitter.

    About Sensormatic Solutions 

    Sensormatic Solutions is a global leader in enabling smart and connected shopper engagement. By combining critical insights into retail inventory, shopper traffic and loss prevention, Sensormatic Solutions powers operational excellence at scale and helps create unique shopping experiences. Our solutions deliver real-time visibility and predictive analytics for accurate decision-making across the enterprise, enabling retailers to confidently move into the future. With more than 1.5 million data collection devices in the retail marketplace, we capture 40 billion shopper visits and track and protect billions of items each year. Our retail portfolio features the premier Sensormatic®, ShopperTrak® and TrueVUE brands. Follow us on LinkedIn, Twitter, and our YouTube channel.

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  • Retailers succeed with single smart sensor strategy for inventory management and loss prevention

    Innovative Sensormatic RFID solution deployed with global fashion retailer 

    NEW YORK — Jan. 13, 2019 — Johnson Controls today announced the first customer deployment of its single smart sensor strategy, using the TrueVUE radio frequency identification (RFID)-enabled solution to manage inventory while also leveraging the technology for merchandise protection — traditionally accomplished by two different solutions with different sensors and data capture infrastructures. Sensormatic Solutions now supports a single smart sensor platform as part of its inventory intelligence portfolio to help retailers maintain inventory accuracy, on-floor availability, support omni-channel fulfillment and enhance merchandise protection. By combining insights into retail inventory, shopper traffic and loss prevention, Sensormatic Solutions powers operational excellence at scale with smart offerings for frictionless shopper experiences.

    A premier global fashion retailer with 250+ North American stores is one of the first Sensormatic Solutions customers to adopt this innovative smart sensor platform. As a retailer committed to delivering unique and engaging in-store customer experiences it’s critical to have a high level of accuracy and visibility into all merchandise styles, colors and sizes across the locations. The iconic retailer chose the TrueVUE solution to gain accurate and timely inventory and shrink visibility across their entire portfolio using a single smart label. With the fast turn in fashion, they need to keep floors stocked at all times to meet shopper demand, while accessing real-time insight into item location across the stores.

    “Today’s influential global brands are looking for intelligent ways to help increase overall inventory productivity, maximize sales floor assortment and decrease losses due to theft and shrink. All of this leads to a better shopping experience for their customers,” said Brent Brown, vice president & general manager of Inventory Intelligence & IoT, Sensormatic Solutions. “In addition, they are looking for the incremental cost savings associated with migrating to a single smart sensor to support these strategic initiatives.”

    Several other progressive apparel retailers have embraced this smart sensor strategy and are currently in the deployment phase. Sensormatic’s RFID-based TrueVUE Inventory Intelligence solution enables sales associates to know the exact number and location of items by style, size and color to ensure on-floor availability and timely sales floor replenishment. These solutions now also include the ability to know exactly what has been lost to help both minimize the problem and maximize on-floor availability. Having a consistently well-stocked merchandise presentation and a real-time view into inventory availability helps retailers keep pace with fashion trends and meet shopper needs.

    For more information, please visit our press center at news.sensormatic.com.

    Learn more about TrueVUE Inventory Intelligence, here, or come visit us at NRF 2019: Retail’s Big Showbooth #1919, at Jacob K. Javits Convention Center in New York City from Jan.13-15.

    About Johnson Controls

    Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms. For additional information, please visit http://www.johnsoncontrols.com or follow us @johnsoncontrols on Twitter.

    About Sensormatic Solutions 

    Sensormatic Solutions is a global leader in enabling smart and connected shopper engagement. By combining critical insights into retail inventory, shopper traffic and loss prevention, Sensormatic Solutions powers operational excellence at scale and helps create unique shopping experiences. Our solutions deliver real-time visibility and predictive analytics for accurate decision-making across the enterprise, enabling retailers to confidently move into the future. With more than 1.5 million data collection devices in the retail marketplace, we capture 40 billion shopper visits and track and protect billions of items each year. Our retail portfolio features the premier Sensormatic®, ShopperTrak® and TrueVUE brands. Please visit SensormaticSolutions.com, or follow us on LinkedIn, Twitter, and our YouTube channel.

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