Springboard Retail

Boston,  MA 
United States
  • Booth: 825

Can't wait to meet you at #NRF2019!

Springboard Retail is a cloud POS and retail management platform designed for retailers, by retailers. Built with multi-store, multi-channel retailers' pain points and needs in mind, the software allows retailers to service every customer the same way, no matter where or how they shop.

Springboard Retail provides retailers with better control over sales and profitability by placing actionable real-time data in the hands of every person who needs it, from the C-suite to the store floor. Retailers nationwide have used Springboard’s mobile POS to reclaim valuable square footage and influence buying behavior at the point of decision, where it matters most. With inventory management, unparalleled custom reporting, APIs, portability across platforms and devices, Springboard Retail is easy-to-use, quick-to-start and revered by its users for making their jobs easier.

Today, Springboard Retail supports over 800 customers, including Southern Tide and Lilly Pulitzer Signature Stores, Philadelphia Museum of Art, Arezzo, The Kennedy Center, Scout & Molly's, Savannah Bee, Monkee's, Mainstream Boutique, Rainbow Sandals, and Detroit Institute of Arts.

 Press Releases

  • Detroit Institute of Arts, Kennedy Center, Arezzo, and Southern Tide join Lilly Pulitzer, Monkee’s, Copper Penny, and Scout & Molly’s as part of Springboard Retail’s growing portfolio

    Boston, MA—January 11, 2019 - Springboard Retail, the leading cloud POS and Retail Management platform designed to help growing brands and retailers drive sales and margin, today announces its 2018 year-end growth report, with surges in revenue, customer count, and headcount.

    Springboard Retail now boasts over 800 customers, having added notable new names as The Kennedy Center, Detroit Institute of Arts, Sugarboo & Co, Arezzo USA (Alexandre Birman, Schutz), Southern Tide, and Dress Up this year. Springboard Retail's strong expansion of their portfolio of fashion brands, franchises, affiliate channels, and leading cultural institutions resulted in high double digit revenue growth in 2018.

    In 2018, Springboard Retail almost doubled the size of its team, with new members and senior leaders joining various departments including Sales, Marketing, Customer Success, Product, and Finance teams. New positions include Senior Directors of Client Services, Product and Engineering, and Vice Presidents of Marketing, People, Finance, and Sales. In 2018, the organization made the decision to transition from a traditional office environment at its headquarters in downtown Boston to a work from anywhere (“WFA”) policy, allowing them to recruit talent globally. Springboard Retail’s ability to keep pace with the needs of its customers is reflected in this very forward-thinking work environment. Collectively, Springboard team members boast over 185 years of retail experience.

    “We are pleased to have grown in not only logos and revenue in 2018, but headcount as well,” said Springboard Retail CEO and co-Founder Gordon Russell. “Our business is only as strong as the talent in our organization. Having bootstrapped the organization, I am especially excited about the investments we have been able to make in our growing team, and the results we and our customers are seeing.”

    . . . .


    About Springboard Retail: Springboard Retail is a purpose-built, robust, cloud POS and end-to-end retail management platform designed by retailers. Built specifically for growing multi-store, multi-channel brands and retailers, the software is easy-to-use, easy to deploy, and delivers actionable real-time data across all channels and functions in the enterprise. Springboard Retail drives sales and margin with POS, mPOS, full inventory, order, promotions, tax, and customer management, unparalleled reporting, analytics and dashboards. Springboard Retail powers $2 billion annually in retail sales across the United States, Canada, and Mexico.


    . . . .


    Meet Springboard Retail at NRF Retail’s Big Show 2019 (Booth #825)

    For all media inquiries please contact:

    Lisa Shaw




  • Springboard Retail POS
    Omnichannel cloud-based point of sale and retail management solution designed for retailers, by retailers....

  • More than just a point of sale, Springboard Retail is an entire retail management platform, with enterprise-grade customer, inventory, and order management features, along with unparalleled custom reporting, APIs, and top integrations, Built with multi-channel retailers in mind, the software provides better control over sales and margin by placing actionable real-time data in the hands of every person who needs it, from the C-suite to the store floor.

    Retailers nationwide use Springboard’s mobile POS to reclaim valuable square footage and influence buying behavior at the point of decision, where it matters most. Since the official launch in early 2014, it has helped its customers grow across their locations and channels processing over $2B of retail sales at hundreds of sites across the United States. We continue to focus on providing exceptional value to their customers and invests in their customer’s success personally – because we’ve been there! 

    Cloud POS 
    Choose a user-friendly POS with comprehensive tools to fuel growth. Flexibility included... scale up, add more selling stations for a pop-up or event, or scale down as needed. Bring your hardware with you (we support all types) and gain an edge with all the features you need in POS software; quick item look up, easy customer creation, split payments and painless returns. All the basics PLUS: 

    • Sales rep tracking
    • Multi-store inventory look-up
    • Gift cards, promotions and coupons
    • Real-time sales dashboard 

    Order Management
    Customers expect a seamless shopping experience, so give them one! Access inventory in real-time and place orders across all stores, online and even in your warehouse — giving the proper credit where it is due. Streamline your management process; ship and fulfill easily with our alerts widget and create special orders while customers are ready to buy.

    • Real-time inventory data across all channels
    • Fulfillment alerts right on your dashboard 
    • Easily split orders to multiple fulfillment points

    Inventory Management
    The right tools let you manage your inventory efficiently, all while helping to boost your margin and sell-through. Create custom fields to track inventory in any way imaginable, then build custom inventory reports that help you balance your stock across all channels. No more dead or depleted stock, which ultimately means happy customers!

    • Partial and Full inventory counts
    • Transfer management including discrepancy feature
    • Custom reason codes for adjustments
    • Bin location field for warehouse management

    Customer Management
    Build your retail business one relationship at a time; here's the tool you need to do it. Add any custom field you want to your customer profile from 'favorite color' to 'pet's name' and build your data to deliver exceptional experiences. With rich data collected and captured on each transaction, your customer dashboard will tell the story you need to engage personally, giving every customer a reason to share the love.

    • QuickView customer dashboard
    • Unlimited custom fields
    • Custom reports to segment marketing
    • Integrations with top loyalty & marketing platforms

    Land the right products, at the right time, for the right price and manage it all from your Springboard Retail POS. Build custom reports that allow you to analyze each item's journey from order through sale, before you even begin buying. Armed with data, meet vendors with the insight to negotiate strategically. Create
     purchase orders on-the-fly saving precious time and money and once the items land, get them to the stores efficiently with receiving tools designed to root out errors. 

    • Create barcode labels directly from the PO
    • Item grid feature makes entering size runs a breeze
    • Integrate with Joor & NuOrder
    • Easily process returns to vendor

    Data is key, and it's what high performing retailers use to stay agile and responsive to changing market conditions. Detect trends, pivot quickly when things aren't selling or simply understand your customers like never before. Gather the data that's right for your business and report on it in any way you want. Flexibility is inherent in our DNA.

    • Real-time data
    • Custom fields and reports
    • User based permissions
    • Easily export to CSV, PDF or share a URL
    • Compare data over time 

    Put down those pens and start counting your store's foot traffic electronically.  SpringboardTRAC is a revolution for independent retailers, giving you a low-cost way to track key traffic metrics, improve profitability and staff efficiently. See real-time traffic & conversions right on your Springboard Retail POS sales dashboard. 

    • Discreet hardware, easy to install
    • See traffic and conversion metrics
    • Multi-store capable
    • Report in conjunction with other data
  • SpringboardTRAC
    A revolution for independent retailers, SpringboardTRAC gives you an affordable way to get traffic and conversion data right on your sales dashboard, enabling you to optimize your retail business....

  • Gain visibility. See traffic and conversions right on your sales dashboard!
    Gain a competitive advantage and understand your customers’ shopping behavior with Springboard Retail's low-cost and reliable traffic counting solution. Empower your team with traffic counts and conversion rates available right in your Springboard Retail sales dashboard! Install our easy-to-use device — available in black and white  and get the essential metrics you need to make smarter retail business decisions.

    Traffic Counting Features 

    • Automatic traffic count & conversion metrics 
    • Multi-store and multi-zone capability 
    • Quick self-installation
    • 95% Accuracy rate
    • Sleek, discrete hardware—available in white
    • Traffic data appears on your Springboard dashboard
    • Easily pull reports & combine with store sales metrics
    • Video technology is easily calibrated