Studia is a data collection work sampling app that lets you measure all of the tasks your employees perform. It is a modern, mobile software tool that allows you to capture customer-facing tasks so you can build customer-centric labor standards. And you can measure idle, talk and travel times to help you eliminate waste and improve productivity.
Building Labor Standards the Right Way
Other forms of data collection are time-consuming, error-prone, and are not truly suited to measuring customer service consistently and accurately. With Studia, the observer collects data via a handheld device to record what associates are doing at random intervals during operating hours.
The app provides an excellent method for collecting customer service, delays, and production task data. It is less time consuming while eliminating the subjectivity of the observer afforded by traditional stop-watch time studies and gathers more useful information that can be used to build more accurate labor standards.