KMA/ Kiosk Manufacturer Association

Westminster,  CO 
United States
https://kioskindustry.org/
  • Booth: 1703

KMA is a global organization focused on better self-service options for all customers and employees through self-service machine and information technology (IT). The Kiosk Manufacturer Association leads efforts to optimize self-service engagements and engagement outcomes using information technology such as kiosks, ADA, Accessibility, EMV and more. The Kiosk Industry Group acts as professional news and marketing for the kiosk and self-service industry. We cover self-service, kiosks, digital signage, thin or internet terminals and POS systems. News about the industry and by the industry that is relevant to companies looking to utilize self-service, and companies which assist in doing just that (hardware, software and application). The kioskindustry website promotes the general industry via news and information and we have been doing this since 1995. We work with the U.S. Access Board on ADA and Accessibility. We are based in Denver, CO, US.  Websites include https://kma.global and https://kioskindustry.org

Sponsors for NRF include - Olea KiosksKioWareNanonationPyramidFrank MayerVisperoZebra and ZIVELO


 Show Specials

  • Stop by the KMA booth at 1703 and sign up for free to be part of the KMA ADA and Accessibility Research Panel.  

    KMA’s Accessibility Research Panel serves as an ongoing feedback mechanism between KMA and the community. We invite companies interested in accessibility, associations dedicated to accessibility as well as users who are blind or partially sighted are invited to join and share insights and opinions on accessible technology and more through focus groups, online questionnaires and telephone surveys. Join the KMA ADA research panel today and help shape the future of accessible media.

    Your privacy is very important to us and we want you to feel comfortable engaging with us online. KMA’s Privacy Policy is posted here and we encourage you to review it and contact us at info@kma.global with any questions or concerns.

    You can sign up here online.


 Press Releases

  • LOS ANGELES, Calif., June 20, 2019 (SEND2PRESS NEWSWIRE) — Olea Kiosks of Los Angeles, has been recognized by Frost & Sullivan with the 2019 Customer Value Leadership Award for its self-service kiosk manufacturing and focus on designs for outdoor use.

    Olea Kiosks is recognized not only for its technologically advanced and custom kiosks, this award also acknowledges its high standards for in-house manufacturing and services to make it an industry leader.

    Frost & Sullivan evaluated Olea Kiosks in two main areas: Customer Ownership Experience and Customer Service Experience. Kiosks give businesses the opportunity to put the customer in the driver seat and in control of their transaction, and with sleek, modern, aesthetically-pleasing designs, Olea delivers a positive experience for today’s user.

    Read full release

  • WESTMINSTER, Colo.--(BUSINESS WIRE)--

    The Kiosk Manufacturer Association (KMA) met with the U.S. Access Board Advisory Board in Washington, DC in September. The KMA presented the Advisory Board with a two-part presentation. One covered the currently mandated ADA and accessibility requirements which KMA will use as its standard. Second, the KMA presented a proposed Code-of-Practice (CoP) which not only encompasses those but also provides additional standards recommended. The CoP includes newly adopted KMA standards for Voice Command and Voice Recognition which we proposed to the U.S. Access Board for consideration.

    A potential goal for the KMA is to have the Access Board adopt the KMA Code of Practice, which means it would need to be finalized by a voluntary consensus standards body using processes that feature openness, balance, due process, appeals process, and consensus. Towards that end the KMA is working with various qualified bodies such as ANSI, ICC, ASTM and others on achieving that.

    David Capozzi, Executive Director of the U.S. Access Board, said, “We commend KMA for its initiative and leadership in developing industry consensus standards to make self-service kiosks of all types accessible to everyone.”

    Matt Ater, VP of Business Development commented for the KMA, “As the world’s leader in assistive technology and accessibility, Vispero joined the KMA Accessibility Committee to advise on standards that will ensure equal access to kiosks for people with disabilities. We recognize the growth in self-service kiosks and want to bring our expertise in understanding the users' needs. It is key that all technology is both usable and accessible to everyone.”

    Peter Jarvis of Storm Interface says, “Membership of the Kiosk Manufacturer Association has provided a new perspective on the important role played by the kiosk industry in delivering Accessible Self Service Technology. Helping kiosk manufacturers and operators to understand the needs of those with sensory, cognitive, mobility or dexterity impairments has been the primary objective of the KMA Accessibility Committee. Continuing activity to ensure kiosk operators are informed about and compliant with legal requirements for system accessibility is part of the KMA’s commitment to supporting Independent Living Initiatives. Storm Interface is a proud sponsor of the Kiosk Manufacturer Association and a member of the Accessibility Committee."

    ADA Committee Co-Chairperson Randy Amundson of Frank Mayer and Associates, Inc. spoke and moderated the discussion. Laura Miller of Vispero, also Co-Chairperson, presented as did Peter Jarvis of Storm InterfaceOlea Kiosks manager Craig Keefner led off with the initial overview. Participating was Terri McClelland of Dynatouch, Michael O’Hare of Tech For All Consulting and Jim Kruper of KioWare.

    If your company, organization, association, local, state or federal agency would like to discuss support of the KMA in some manner, please contact craig@kma.global or call 720-324-1837.

    The KMA ADA Committee consists of Olea KiosksKioWareKioskGroupStorm InterfaceFrank Mayer and Associates, Inc.VisperoPeerless-AVMimoMonitorsKIOSK (KIS)Turnkey KiosksDynatouchAudioEye and Tech For All Consulting.

    We want to personally thank participants in the ADA KMA Working Committee including Pyramid Computers, NCR Scotland, the Royal National Institute of Blind People, the Federation of the Blind, the University of Maryland, Ingenico, our corporate participants and many more.

  • YORK, PA – KioWare Kiosk System Software is releasing a new product for use in the near future.

    KioWare OS for Android on the ASUS Tinker Board was first announced at the 2019 Kiosk Summit in London, England and will soon be available for purchase by organizations seeking kiosk software that require low-level operating system access.

    KioWare OS was created to avoid the problems that occur when organizations use less-than-ideal consumer tablets to meet their self-service kiosk needs. The hardware and software included with these devices are not designed for 24/7 utilization and, as a result, require constant replacement of hardware components. KioWare OS offers a more reliable Android-driven single board computer kiosk solution at a lower cost with more design flexibility, as well as an overall easier and cheaper level of operation and maintenance.

    More details about KioWare OS for Android on the ASUS Tinker Board will be revealed closer to the official launch date, which is to be determined. To find more information about KioWare and other products by KioWare, go to https://m.kioware.com/products.

    Analytical Design Solutions, Inc. dba KioWare has been in business since 1991 providing IT consulting to businesses of all sizes, is located in York, Pennsylvania, and is a worldwide market leader in self-service kiosk and purposed device markets. KioWare is kiosk system software that kiosk applications are built on and is used in over 13,000 projects in over 120 countries with project deployments that range from a handful to many thousands of kiosks.

  • Nanonation, a leading provider of public space interactive and digital signage solutions, is pleased to announce the hires of Taber Randolph as National Account Executive and Alison Bowen as Account Manager.

    Randolph brings 20 years of experience in the areas of sales and customer service with a focus on IT hardware, software, and marketing solutions. Randolph will serve as a liaison with the operations teams to facilitate new and ongoing projects.

    Bowen joins Nanonation with nearly ten years of sales experience. In her role, she will proactively identify, contact, and manage sales leads as well as manage existing accounts while working to maintain and grow our footprint.

    In both roles, Randolph and Bowen will be responsible for working to grow business with accounts throughout the United States. This includes lead generation, outbound customer contact, managing the sales process, and ongoing account management.

    “We are very excited to have Taber and Alison joining the Nanonation team! Each brings a wealth of experience and talent to our organization that will allow them to be great resources for our growing base of customers,” said Zac Rustad, Vice President of Business Development.

    About Nanonation

    Nanonation’s enterprise-class software for digital signage and interactive solutions delivers exceptional customer experiences. With proven tools and technologies to enhance the visitor engagement, Nanonation provides its customers the ability to monitor, measure, and manage each visitor interaction. The company delivers engaging digital products and custom solutions in the museum, hospitality, entertainment, retail, and financial services markets.

    Read full release


 Products

  • JAWS Kiosk Accessibility Software
    JAWS Kiosk software delivers accessible kiosk solutions whether it’s through incorporation of Freedom Scientific’s industry-leading screen reading software, JAWS®, or by utilizing TPG’s accessible design and technical implementation services....

  • “Kiosk accessibility has always been a consideration but is becoming a standard rather than a ‘nice to have.’ In order to meet this growing demand, the kiosk team leverages industry-leading accessibility software from Freedom Scientific, expert consulting capabilities of The Paciello Group, and a strong kiosk industry knowledge base,” explains Matt Ater, Vice President of Business Development at Vispero and a subject matter expert on user experience when developing solutions for people who are blind or have low vision.

    JAWS has been modified in order to meet the specific needs of an accessible kiosk deployment. New kiosk-specific features of JAWS include:

    • Thinner version of JAWS for closed environments
    • Locked down features for use in closed environments
    • Support for Storm Assistive Technology Products (NavPad™, NavBar ™ and AudioNav™)
    • Multi-language/Multi-voice JAWS support
    • User session management
    • Auto start JAWS upon insertion of audio device
    • Session end is automated upon withdraw of audio input (Auto Stop)
    • Compatible with kiosk system software
    • Fully customizable through JAWS scripting
    • Does not require an internet connection for full functionality

    “Storm Interface are proud to be working in cooperation with TPG and JAWS Kiosk”, said Storm’s SEVP Peter Jarvis. “The application of Storm Assistive Technology Products (NavPad™, NavBar™ and AudioNav™), fully supported and integrated within JAWS, will bring a new dimension of accessibility and a powerful contribution to independent living. A truly impressive combination!”

    Spearheading this initiative is Laura Boniello Miller, who recently joined Vispero after spending the past six years driving strategic sales for KioWare Kiosk Software where she built partnerships with kiosk hardware manufacturers, kiosk device manufacturers, and kiosk application developers. Laura is the co-chair of the Kiosk Manufacturer’s Association Accessibility working group and an author of multiple articles on the accessible kiosk user experience. According to Miller, “Vispero is committed to the kiosk accessibility space and now brings kiosk experience to these efforts. The kiosk team leverages JAWS software and The Paciello Group’s accessibility expertise to help customers create a complete accessible kiosk solution.”

    Learn more at www.paciellogroup.com/products/jaws-kiosk/. Contact Laura Boniello Miller at lmiller@vispero.com

  • polytouch® 32 PE4000 - 4 at a stroke!
    The polytouch® 32 PE4000 is a brand new generation of kiosks from Pyramid Computer. The world's first 4-in-1 solution houses four self-service kiosks in a minimum of space....

  • Advantages of polytouch 4000

    • extremely stable and well-designed pedestal
    • modular and compact design
    • versatile technical configurations
    • individual branding
    • flexible integration into different environments
    • peripherals housed under the touch screens, e.g. payment systems, scanners, printers
    • one PC per touchscreen for high reliability
    • service-friendly maintenance access via pedestal
    • quick mounting

    For full information visit our website

    You can download our brochure if you like.

  • Austin Counter Top Self-Order Station - by Olea
    Olea presents the Austin Desktop. A compact solution which doesn't sacrifice serviceability or functionality. Used for Food order, Ticketing, Information, Check-in / Check-out, Wayfinding, Virtual receptionist, Endless Aisle, Bill payment and more....

  • Small size enclosure, full-size functionality.

    Invite your customers to a comfortable place. Enjoy the same functionality and components as the freestanding model with a refreshing take for the desktop.

    Don’t skip a beat getting your customers to switch to self-service. The compact footprint easily fits on your counter.

    The Austin Desktop is likely one of the most popular designs Olea has created in our 40 years of solution design. Creating a compact solution with full serviceability and functionality is the challenge. This desktop succeeds perfectly.

    BRINGING EXCELLENCE TO THE GUEST EXPERIENCE

    ● Food ordering

    ● Ticketing

    ● Information

    ● Check-in / Check-out

    ● Wayfinding

    ● Virtual receptionist

    ● Retail transactions

    ● Bill payment

    The Austin Desktop is a small-size enclosure with full-size functionality.

    When construction isn’t an option and space is limited, repurpose the front counter for self-service instead. That said, don’t sacrifice your flexibility when it comes to hardware options:

    The monitor can be ordered in portrait or landscape orientation.

    Both 15” and 22” PCAP touchscreens are available.

    The kiosk is serviced from the front-side, making it easy to get in-and-out quickly when routine maintenance is needed.

    The kiosk utilizes familiar POS receipt printers so that no kiosk-specific receipt paper needs to be ordered and stocked.

    Several payment device options are already available and more are added as needed.

    Datasheet

    Desktop Webpage

    Standup Webpage

    Wallmount model available as well. 


    Olea Kiosks of Los Angeles, has been recognized by Frost & Sullivan with the 2019 Customer Value Leadership Award for its self-service kiosk manufacturing and focus on designs for outdoor use.

    Olea Kiosks is recognized not only for its technologically advanced and custom kiosks, this award also acknowledges its high standards for in-house manufacturing and services to make it an industry leader.

  • Approach Self-Service Kiosks
    Our self-service kiosk line Approach was born from our unique insight as a kiosk manufacturer. Created for many industries with a variety of models, we’ve got you covered.

    ...

  • INTERACTIVE SELF-SERVICE KIOSKS
    Approach by Frank Mayer and Associates, Inc.


    Our self-service kiosk line Approach was born from our unique insight as a kiosk manufacturer. Created for many industries with a variety of models, we’ve got you covered.

    Offering kiosks to your customers enhances their buying experience and supports the omnichannel environment shoppers are used to. By providing the interaction of self-service kiosks, you can increase brand awareness, offer educational product information, and much more.

    Benefits of Self-Service Kiosks Include:

    • Reduced checkout times as patrons customize and pay for their own orders
    • A shift to a customer-centric purchasing process, freeing employees to focus on other duties to increase service speed and accuracy
    • An average order total of 15 to 20 percent more than a traditional counter transaction
    • Additional customer service potential, such as wayfinding, endless aisles, loyalty programs, and more
    • Self-service solutions for countless industries and environments

    Invest in consumer satisfaction and realize the advantages of improved sales and brand loyalty. 

    INDUSTRIES MODELS
    QSR/Fast Casual 32" Floor Kiosk
    Cannabis Dispensary 22" Floor Kiosk
    Retail Pedestal Kiosk
    Hospitality Countertop Kiosk
    Automotive Wall Kiosk
    Grocery/Deli Standing Tablet Kiosk
    Home Improvement
    All Industries

    Contact Us:
    info@frankmayer.com
    855-294-2875