Our Staff Empowerment Solution utilises pre-existing data to predict the necessary staff performance over varying lengths of time in order to drive individual targets, allowing store staff to monitor their own performance against dynamic KPIs in real-time.
Automated help request notifications alert store staff, helping them to identify and attend customers that need additional support. The solution allows stores’ employees to react in real-time to the customer needs, providing seamless purchasing experience to drive better customer engagement.
Improved staff scheduling, incentives calculation and monitoring resulted in increasing productivity and workforce motivation, while improving store performance in alignment to the company goals and objectives.