NCR Corporation

Atlanta,  GA 
United States
http://www.ncr.com
  • Booth: 4619

NCR is a leading software- and services-led enterprise provider that makes it easy for retailer to meet their customers wherever they are. Leading with digital, we connect the entire store, giving shoppers what they want: faster checkout. Options. Consistency.  With NCR technology retailers can create an easy, intuitive experience that makes their shoppers want to come back, while making their retail operations run smoother than ever.  Our hardware, software and services do more than just help retails rung their entire operation from back office to the front end. We connect every customer touchpoint into a single, amazing experience that makes shopping effortless for your customers while making business easier, faster and more profitable—from POS to payments to loyalty programs. For more information visit www.ncr.com/retail.


 Press Releases

  • ATLANTA, Jan. 13, 2020 – NCR Corporation (NYSE: NCR), the leading technology provider for the retail industry, today released findings from their commissioned Total Economic Impact™ (TEI) study, conducted by Forrester Consulting.

    Through NCR customer interviews and data aggregation, the TEI study found users of NCR Software Defined Store realized a 164 percent return on investment over three years, with most customers recouping their spend within six to 18 months. NCR Software Defined Store (SDS) is a key element of NCR’s next generation retail store architecture that supports retailers’ entire enterprise. It centralizes software and operating systems across a store so retailers can manage the store as a single touchpoint, rather than maintain and serve software on individual machines.

    Forrester interviewed customers with experience using SDS across a large store estate. Before using SDS, the retailers had a hardware-centric, legacy IT infrastructure that was complex, lacked integration and was making it difficult to keep up with modern retail requirements to serve customers.

    The TEI study indicates NCR SDS customers experienced:

    • Improved store performance and efficiency by 10 percent

    • Fifty percent reduction in unplanned downtime, mitigating revenue loss

    • Hardware cost savings of $5.44 million

    • Cost savings of $1.5 million on software upgrade and maintenance

    “Creating the experience that customers expect today is a tall order for many retailers grappling with legacy systems,” said David Wilkinson, senior vice president and general manager of NCR Retail. “With SDS we simplify their operations, so their store runs better than they ever thought possible. It is part of our next generation retail store architecture and one of the most innovative ways we’re helping our customers meet the future of digital retailing with confidence.” 

    The full Forrester Total Economic Impact™ study is available for download now. You can see NCR Software Defined Store in action on booth #4619 at Retail’s Big Show, NRF 2020 Vision, January 12-14 in New York.

    About NCR Corporation

    NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail, hospitality, telecom and technology industries. NCR is headquartered in Atlanta, Ga., with 34,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

    Website: www.ncr.com

    Twitter: @NCRCorporation

    Facebook: www.facebook.com/ncrcorp

    LinkedIn: www.linkedin.com/company/ncr-corporation

    YouTube: www.youtube.com/user/ncrcorporation

    NCR News Media Contact
    Warner May

    (404) 983-2500

    warner.may@ncr.com  
  • ATLANTA, Ga., Jan. 12, 2020 – NCR Corporation (NYSE: NCR) announced today that BevMo!, the leading alcoholic beverage specialty retailer in the western United States, will deploy NCR Emerald, the next-generation, cloud-enabled point-of-sale (POS) platform that helps retailers run their stores, from POS to payments to back office, loyalty and beyond. NCR Emerald is one element of NCR’s next generation retail store architecture that supports retailers’ entire enterprise. With NCR Emerald, BevMo! will drive its digital transformation forward with a greater ability to integrate their retail applications and innovate quickly in this dynamic industry.

    BevMo! is implementing NCR Emerald to run its store operations, including loyalty and promotions, merchandising, integrated payments and consumer self-service. With its API-first infrastructure, NCR Emerald integrates with other applications in the retailer’s ecosystem and with other NCR solutions to promote a consistent customer experience across physical and digital channels.

    “At Bevmo! we are always focused on the consumer. NCR’s new Emerald platform will help us to simplify the consumer experience both in-store and digitally. We are excited about our partnership with NCR and the possibilities that Emerald represents.” said Bob Graham, CIO, BevMo!. 

    “The ability for a multichannel merchant like BevMo! to implement a scalable, next generation retail store architecture that aggregates data and integrates with third parties is significant,” said David Wilkinson, senior vice president and general manager of Global Retail at NCR Corporation. “With NCR Emerald, BevMo! is equipped with the tools to run its entire store and streamline transaction data from eCommerce, delivery and POS systems into a single, consistent flow.”

    To learn more about Emerald and NCR’s next generation retail architecture, visit www.ncr.com/emerald.


    About NCR Corporation

    NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Ga., with 34,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

    NCR

    Website: www.ncr.com
    Twitter: @NCRCorporation
    Facebook: www.facebook.com/ncrcorp
    LinkedIn: www.linkedin.com/company/ncr-corporation
    YouTube: www.youtube.com/user/ncrcorporation

    NCR News Media Contact
    Ortrud Wenzel

    +49 821 4098191

    Ortrud.Wenzel@ncr.com 

    About BevMo!

    BevMo! is the leading alcoholic beverage specialty retailer in the western United States, with over 160 stores located throughout California, Arizona and Washington. BevMo! provides a uniquely friendly and welcoming environment for competitively priced alcoholic and non-alcoholic beverages. The retailer also has a wide assortment of complementary products such as specialty foods and snacks, cigars, glassware and related bar and wine accessories. Its friendly and product-knowledgeable team members assist both enthusiasts and first-time buyers of wine, spirits and beer. BevMo!’s philosophy is simple: we help find the “perfect drink for every glass.”  For more information, visit http://www.bevmo.com

  • ATLANTA, January 13, 2020 –NCR Corporation (NYSE: NCR) is the largest point-of-sale (POS) software vendor in the world, according to the RBR Global POS Software 2019 study.

    POS software is a key element of NCR’s next generation retail store architecture that supports a retailers’ entire enterprise. NCR addresses the retail POS software market with two strategic products: NCR R10 Enterprise software, which is used by some of the largest retail brands in the world and NCR Emerald, which recently launched in the United States and targets national and regional retailers. NCR Emerald is a complete, cloud-enabled solution for grocery retailers offering software, payments and services on a subscription with out of the box integration with self-checkout and loyalty management.

     “As the retail sector evolves, so too does NCR’s technology. We are committed to helping our customers be successful in today’s digital-first environment,” said David Wilkinson, senior vice president and general manager NCR Retail. “Our market-leading solutions reduce complexity and costs for retailers, making it easier to run their operations so they can focus on growth.”

    For more information, visit ncr.com/retail or see NCR’s solutions in action on booth #4619 at Retail’s Big Show, NRF 2020 Vision, January 12-14 in New York.

    About RBR
    RBR is a strategic research and consulting firm with three decades of experience in banking and retail automation, cards and payments. It assists its clients by providing independent advice and intelligence through published reports, consulting, newsletters and events. Global POS Software 2019 is the fourth edition of the only in-depth international study of this dynamic market, built on a rigorous analysis of more than 1,800 projects, by more than 90 vendors and comprising 7.7 million POS installations.  

    About NCR Corporation
    NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Ga., with 34,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

    Website: www.ncr.com
    Twitter: @NCRCorporation
    Facebook: www.facebook.com/ncrcorp
    LinkedIn: www.linkedin.com/company/ncr-corporation
    YouTube: www.youtube.com/user/ncrcorporation

    NCR News Media Contact
    Warner May
    (404) 983-2500
    warner.may@ncr.com  

  • ATLANTA, Jan. 13, 2020 – NCR Corporation (NYSE: NCR), the leading technology provider for the retail industry, and Ahold Delhaize, one of the  world’s largest grocery retailers, today announced a five-year services contract to transform support for the retailer’s stores in the Netherlands.

    Ahold Delhaize, a long-time NCR customer for managed services, chose NCR to provide Digital Connected Services to increase store IT availability by reducing the number of incidents by 21 percent while increasing equipment availability by 11 percent, making the consumer experience more efficient across its Albert Heijn, Etos and Gall & Gall brands.  

    The contract includes managed services to help the grocery retailer manage the store end-to-end. With NCR, Albert Heijn, Etos and Gall & Gall will have not only the benefit of real-time monitoring of store devices to ensure they remain always-on, but also increased uptime from those devices, promoting a better experience for their customers.

    “We are delighted to extend the long-term relationship we’ve had with NCR with the contract extension,” said Andrew Brothers (CIO Europe & Indonesia, Ahold Delhaize). “NCR has been a key aspect for delivering good value to our customers, and they have consistently propelled to modernize the interaction with store associates and enhancing the customer experience in our stores.”

    The agreement builds on the two companies’ 30+ year relationship. NCR will use its intelligent dashboard technology to monitor the devices in the stores. In doing so, NCR can perform predictive diagnostics to proactively resolve incidents – often remotely – making it easier to keep commerce running. Nearly 40 percent of troubleshooting incidents are resolved using NCR proactive monitoring technology. 

    “We are delighted to expand our relationship with Ahold Delhaize and be its partner of choice for keeping its technology running at its best,” said David Wilkinson, senior vice president and general manager of Global Retail at NCR Corporation. “Consumers want high availability in their shopping experiences. NCR Services makes it easier for Albert Heijn, Etos and Gall & Gall stores to deliver what their customers demand, giving store staff more time to spend with their customers, less time spent managing IT.” 

    About NCR Corporation
    NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Ga., with 34,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

    Website: www.ncr.com
    Twitter: @NCRCorporation
    Facebook: www.facebook.com/ncrcorp
    LinkedIn: www.linkedin.com/company/ncr-corporation
    YouTube: www.youtube.com/user/ncrcorporation 

    About Ahold Delhaize
    Ahold Delhaize is one of the world’s largest food retail groups, a leader in supermarkets and e-commerce, and a company at the forefront of sustainable retailing. Our family of great local brands serves more than 50 million shoppers each week in the United States, Europe and Indonesia.

    NCR Media Contact
    Warner May

    (404) 983-2500

    warner.may@ncr.com 

    Ahold Delhaize Media Contact

    Maarten van Tartwijk

    Ahold Delhaize Manager External Communications

    Phone +31 88 6595134

    media.relations@aholddelhaize.com