INCITE® empowers front-line sales associates by delivering the information they need at the right time via a sophisticated, highly branded, private broadcast network. The fully integrated omnichannel solution allows employees to learn on the selling floor in bite-sized pieces, with real-time measurement that directly correlates to bottom-line results. INCITE® boosts key performance indicators by enhancing communication, product knowledge, and selling skills to improve the customer’s in-store experience.
INCITE® features instant-on, non-streaming video; a self-publishing interface; granular targeting; real-time metrics; field accessibility; instant, internal global broadcasting from an iPad or desktop; and a simple dashboard interface. The platform provides up-to-date video-based content that guides associates to what they need to do now, ensuring consistency in training, communication, and results, all while saving on travel, printing, and distribution costs.
Companies relying on INCITE® to help turn their employees into brand ambassadors include Brooks Brothers, New York & Company, Kate Spade New York, and Tiffany & Co.