Revers.io

Paris, 
France
  • Booth: 1145

Improve your customer experience and optimize your margins by embracing an omnichannel reverse logistics strategy thanks to the startup Revers.io.

Returns management is the third most important factor in internet shoppers' purchasing decisions. The number of returns continues to grow, and retailers need to automate and optimize their logistics flows to control their costs, have full traceability of their returns and reduce their refund delay.

But in order to customize the shopper's experience and give the right information to the right person, retailers need to connect all the stakeholders in the return chain: such as buyers, stores, marketplaces, carriers, logistics hubs and repairers through an easy-to-use platform.

That's why Revers.io created a unique Returns Management System, consisting of a white-label, fully configurable returns portal for shoppers and a back office for retail teams.

Revers.io already equips the biggest French retailers such as Carrefour, FNAC-DARTY, Boulanger and La Redoute; and currently has more than 200 merchant customers worldwide.


 Products

  • Revers.io
    Revers.io is the leading solution for Reverse Logistics in Europe. Founded in 2009 as SAV Group, the company launched the Revers.io platform in 2018 to meet the new challenges of e-commerce....

  • Using an algorithm that automates the return process, the platform Revers.io optimizes the customer experience by providing buyers with an instant solution to their after-sales issues. At the same time, it allows sellers to save time by automating their reverse logistics flows, to improve customer satisfaction by customizing the return journey and to develop peacefully internationally; while offering seamless traceability through its connections with all stakeholders of the return chain (marketplaces, carriers, suppliers, etc.).

    Revers.io already equips the biggest French retailers such as Carrefour, FNAC-DARTY, Boulanger and La Redoute; and currently has more than 200 merchant customers worldwide.