Salesfloor

Montreal,  QC 
Canada
http://www.salesfloor.net
  • Booth: 1645

Salesfloor is a mobile platform designed for store associates to provide seamless, personalized customer experiences through clienteling, assisted selling, and mobile checkout. Salesfloor provides associates with clienteling tools to engage customers, including innovative features that allow online customers to shop live with store associates and receive relevant communications through their preferred channel. 

An award-winning platform, with over 25,000 associates from leading retailers in Apparel, Beauty, Jewelry and Baby/Toys, Salesfloor is redefining the role of today’s associate to drive results and differentiate the customer experience. For more information visit www.salesfloor.net and follow Salesfloor on LinkedIn and Facebook.
 


 Press Releases

  • With Mobile Checkout, store associates can now capture omnichannel transactions from anywhere in store on the Salesfloor app.

    MONTREAL, QC, CANADA – September 3, 2019 – Salesfloor, the award-winning mobile platform designed for store associates, announces the addition of new features to its Mobile Checkout module, further empowering the 25,000 associates using the platform today. The features include expanded functionality for real-time inventory lookup, a new omnichannel shopping cart, improved payment processing and a new order fulfillment tool.

    Mobile Checkout is an add-on module to Salesfloor’s existing clienteling features, creating an all-in-one solution that associates can use to serve and sell to customers across any channel. The recent enhancements unlock new clienteling capabilities, such as sending a customer a shopping cart ready to be purchased through live chat, email, SMS or almost any other method of digital communication.

    The new capabilities of Salesfloor’s Mobile Checkout include:

    • Real-time Inventory Lookup
    Intelligent search and scanning functionalities make it easy to find products for customers. Associates can search for or scan items using their mobile device then drill down to view product details, including inventory availability across all stores and the web.

    • Omnichannel Shopping Cart
    By scanning or using Inventory Lookup, items from the current store, another store or from the online
    inventory can be added to the customer’s virtual shopping cart. This allows associates to process
    endless aisle transactions for in-store customers who wish to purchase out-of-stock items.

    • Checkout & Payment Processing
    Mobile Checkout supports digital payment methods with its integrations to any PCI-compliant
    payment provider. The store associate can securely process payments as sensitive customer data and
    credit card information are never stored within the Salesfloor platform. The completed order is
    automatically sent to the retailer’s order management system where the optimal fulfillment location is
    determined.

    • Order Fulfillment from Stores
    Store associates can view orders that were routed to their store for fulfillment, drill down to see pick
    list details and claim an order to pick. The feature supports Buy Online, Pick Up in Store (BOPIS) or
    shipping from stores.

    “Mobile Checkout is a critical tool for retail associates to deliver personalization and convenience to their customers” said Oscar Sachs, CEO of Salesfloor. “Many retailers look for alternatives to having to implement multiple apps and solutions across different vendors to enable the functionalities they need, so I’m excited to see this consolidation create  important cost efficiencies for our clients.”

    Designed to extend the functionality of retailers’ current Point of Sale systems, Salesfloor’s Mobile
    Checkout eliminates the need for new, costly software implementations traditionally associated with
    replacing POS systems. Mobile Checkout can be used as a stand-alone solution or bundled with
    Salesfloor’s clienteling module. System integration services are available from Salesfloor’s partnerships
    with Infogain and RIBA.

    Media contact
    Ana Bertolucci
    Director of Marketing
    ana@salesfloor.net
    (438)-798-3244


 Products

  • Mobile Checkout
    Extend Your POS to Mobile

    Mobile Checkout allows associates to transact from anywhere on the sales floor for a convenient, frictionless shopping experience....

  • Turn your associates into knowledgeable stylists so they can spend more time selling with detailed product information at their fingertips. Endless aisle transactions can be quickly completed on their mobile device by adding items from another store or from the online inventory to the customer’s cart.
  • Omnichannel Clienteling
    Give retail associates a comprehensive clienteling view of their customers’ profile, purchase history and shopping preferences. Deliver personalized customer experience no matter where you customer chooses to shop, whether in-store or online....

  • Online shoppers can connect with local, in-store associates  via live chat, text message, social media messaging, e-mail, and more. Our built-in automated recommendation engine studies customer data and subsequently notifies  associates when they need to be reaching out to specific customers, and with what messaging.