QContact is the complete communications platform & CRM for your business. We bring your calls, texts, web chats, emails and social media interactions into one seamless, unified experience. Direct integrations with CRM platforms such as Salesforce, E-Commerce platforms such as Shopify & billing systems such as Xero provide a complete timeline of your customer in one place.
Our complete solution provides your customer a seamless pre-sales and after-sale experience, whether buying in-store or online, whatever channel they chose to use. By feeding information from all your systems into a single unified customer timeline you can dramatically improve First Call Resolution whilst providing a better customer experience and enquiry lower handling costs.
QContact helps you deliver outstanding service every time, across every channel to every customer. So visit us at booth 212 and see how we can help your business today.