StoreForce

Toronto,  ON 
Canada
http://www.storeforcesolutions.com
  • Booth: 419

StoreForce has been helping Specialty Retailers around the world exceed sales performance goals and deliver exceptional customer experiences since 2010. StoreForce is a sales performance platform, underpinned by a Specialty Retail workforce management system. It is called “wfm+”, where the “+” represents a focus on positive sales growth and consistent delivery of the brand in your brick and mortar stores. This approach is entirely unique to StoreForce, and it is why the “+” also represents a foundational shift from the way traditional wfms approach labor planning in Specialty Retail.

At StoreForce, we consider ourselves Retailers first, and technology vendors second. We are extremely passionate about retail and helping our clients thrive. Customer service and engagement is at the forefront of everything we do. We have the luxury of designing a platform-specific to the needs of the Specialty Retail market, working with our clients to continually enhance our solutions, and not compromising on functionality to serve multiple verticals.

For more information, visit: www.storeforcesolutions.com


 Products

  • Workforce Management
    StoreForce’s WFM+ tool is specifically built for Specialty Retail, maximizes your peak store hours by optimizing your retail associates and field leaders’ schedules, and providing achievable hourly and daily sales targets that motivate.
    ...

  • Product Benefits

    • Top-Down Labor Planning
      • Get workforce planning right with machine learning tools that continuously track traffic trends and sales performance.
    • Intuitive User Interface
      • Success in retail is on the shop floor, not in the back room – StoreForce is easy to use, saving screen time for employees.
    • Labor Regulation and Contractual Obligations Compliance
      • Schedule for compliance with labor laws and contracted hours – we operate in more than 49 countries.
    • Advanced Time & Attendance Controls
      • Simple, intuitive timekeeping to automate the feed to your payroll system.
    • Power Hours
      • The system automatically identifies your peak store hours and adapts the schedule to maximize your sales potential.
    • Mobile Employee Self-Service
      • Employees can log-in from their mobile devices to manage their schedules, review head office’s messages, and track their performance and rankings.
  • Performance Management
    StoreForce’s performance management solution measures store and employee performance against your specialty retail business goals on real-time dashboards....

  • Product Benefits

    • Customizable, Real-time KPI Dashboards
      • Deliver a single version of the truth across your estate in real-time.
    • Executive Dashboards
      • Allow executives to view customized KPI data across any time period and for any group of stores.
    • Standard and Alternate Hierarchies
      • Group your stores into as many alternate views as necessary to perform “like store” comparisons.
    • Stores as Markets
      • Geolocate your digital sales to your physical locations to report on stores as markets.
    • Dashboard Analyzer
      • Deliver short coaching messages to your sales leadership team based on the performance that is happening right now.
  • Store Execution
    StoreForce’s tool that ensures a consistent customer experience across your stores and region through task management, communications, and store evaluation modules....

  • Product Benefits

    • Store Visit Tool
      • Deliver and record regular store visit reviews, set action plans, and monitor progress.
    • Task Management
      • Whether your tasks are stand-alone, or part of a larger project, manage and assign tasks directly in the system.
    • At-A-Glance Views
      • See a quick summary view of daily tasks, messages, targets, and rankings.
    • Store Communication
      • Send messages to all stores, single stores or store groups, and allow inter-store communication via virtual bulletin boards.
    • Event Post Mortems
      • Automate the process of asking for and collecting feedback on event success.
  • Employee Engagement
    Our solution enables your sales leaders with more visibility into your retail business and motivates them to provide the best customer experience by using personalized dashboards and leaderboards through our Employee Self Service (ESS)....

  • Product Benefits

    • Gamification
      • Create motivation among your employees with performance, ranking, leaderboards, and streak modules to increase focus and results within your store, region, and company.
    • Employee Communications
      • Deliver messages and notifications directly from your head office or region to your store employees.
    • Shift Posting and Exchange
      • Improve employee engagement by putting tools in their hands to automate shift changes.
    • Pooled Labor
      • Create better, more rewarding part-time roles by allowing employees to work at multiple stores.