Using an algorithm that automates the return process, the platform Revers.io optimizes the customer experience by providing buyers with an instant solution to their after-sales issues. At the same time, it allows sellers to save time by automating their reverse logistics flows, to improve customer satisfaction by customizing the return journey and to develop peacefully internationally; while offering seamless traceability through its connections with all stakeholders of the return chain (marketplaces, carriers, suppliers, etc.).
Revers.io already equips the biggest French retailers such as Carrefour, FNAC-DARTY, Boulanger and La Redoute; and currently has more than 200 merchant customers worldwide.