Worldline

Luxembourg 
Luxembourg
http://worldline.com
  • Booth: 545

With more than 45 years of experience in the payments business, Worldline connects and secures transactions that form parts of our daily lives. Covering the entire payment value chain, our technology experts create and operate digital solutions to boost the business of companies across all sectors including banking, retail, transport and government, through transformative technologies and in-depth knowledge. Worldline formulates systems and solutions that ensure seamless services for both our clients and their customers and processes millions of highly secured transactions every day. Best in class user experience is our mandate.


 Press Releases

  • Bezons, 03 January 2020 – Worldline [Euronext: WLN], the European market leader in payment and transaction services, is excited to reveal its strategy to enhance consumer experience through futuristic live demos designed to help merchants and retailers feel how their customers are thinking.

    Retailers are faced with increasing demands and growing expectations from their customers, fuelled by the ongoing digitization, globalization and the maturing of the e-commerce market. Online shopping today covers a rapidly growing part of the total sales and retailers operating in the physical world need, more than ever, to be able to offer new levels of shopping experiences to convince consumers to keep supporting them – by bringing instore and online shopping into one unified experience.  

    Against this background, Worldline identified three key challenges facing today’s retailers: market transformation (digital revolution and advanced technologies), customer expectation evolving quickly and constantly, and the need to adapt their business structure in a flexible and rapid way. Worldline has started to rethink the classic customer journey by bundling a set of solutions – with the purpose of giving retailers the advanced technologies and services needed to meet some of these challenges.

    At NRF 2020, on Booth #545, visitors can step into their customer’s shoes: Worldline will showcase its one-stop-shop solution for seamless consumer experience and Omni-channel services for in-store, out-of-store and back-office including WL One Commerce Hub and the ground-breaking interactive payment devices YUMI and VALINA. At a futuristic exhibition stand designed to help merchants understand what’s inside their customers’ minds, Worldline will inspire both merchants and providers to rethink the ways to win customers and to feel the power of an excellent Omnichannel strategy.   

    Merchants can discover advance technologies and services that help them meet market challenges As part of its demonstration, Worldline will showcase six different use-cases of YUMI that merchants can experiment with including Scan&Pay, Try&Buy, Click&Collect, Web-in-Store, RFID/Barcode, and Smartshelves. For out-of-store solutions, Worldline will be showcasing how VALINA is used in Pay@Pump, VALIN’ACCESS and Connected Cooler. With WL One-Commerce-Hub retailers will be able to experience different use cases for back office services including OneSource and Data Analytics Platform to see how they can maximise their data.

    In addition, Worldline will present its brand new face-recognition payment solution developed in collaboration with OneVisage, the winners of Worldline’s e-Payments Challenge. Worldline and OneVisage will demonstrate the first Pay-with-your-face solution that uses 3D facial biometry and respects the users’ data privacy, giving them back the full control of their biometry unlike all other alternatives on the market.

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    Vincent Roland, Managing Director Merchant Services of Worldline said: The power of transformation lies in deep understanding and anticipation of what drives today’s consumers. Who imagined the shockingly powerful acceleration of e-commerce some years ago that took by surprise even the most advanced brick and mortar stores that were considered masters of the retail space? Rather than talking about our solutions, we invite merchants of all sectors to co-imagine their customers’ journey together with our experts and contribute to the shopping experience of the future. Worldline consistently invests in growing the company’s reach and we want to cover all merchant expectations in the physical, as well as the digital space and be the one who delivers all payment acceptance solutions for all types of merchant categories.

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    Apart from being able to help merchants deploy a smart Omnichannel strategy tailormade to their market, Worldline’s global customer base demonstrates that merchants benefit from a strategic technology partner to scale their business both in terms of geographical reach, selection of payment means and range of value-added service to supplement the core payment solutions.


 Products

  • Scan & Pay
    Scan & Pay is a digital customer journey into a physical store for a specific typology of clients: Client in hurry without any loyalty account. What is the pertinent customer journey?...

  • Your customers can opt for a connected experience in your store: By the use of smartphones the customers can manage their own in-store shopping journey, giving the users control over the shopping experience.

    By the use of a smartphone, customers can scan items while shopping inside the store, and at check out the customers easily transfer everything to their basket onto YUMI.

    An autonomous customer journey appropriate for cross-selling!

  • Try & Buy / Click & Collect
    For a complete omnichannel journey!...

  • Try & Buy: Your final customers are in a hurry or do not want to wait in a queue? The customers select the products they like, enter credit card data, and try on the purchases at home. Something doesn’t fit? No problem, the customers can bring it back to the store or ask for home pick-up allowing the consumers to only pay for the items kept.

    Click & Collect: An omnichannel promise: your customers start the journey online and collect the goods in a store without the constraint of staff availability.

  • Smartshelves
    Smartshelves combine a traditional experience with an innovative super-fast product pick-up. Enhance your shelves, not only with digital price management, but also with customer interactions....

  • For a very fast checkout experience!

  • Petrol
    From retail to petrol, all sectors face the same challenge: they must digitize and energize their customer journeys.
    ...

  • Experience this sought-after customer journey through these use cases: Digital Wallet, Pay@Pump, My Mobility Companion and License Plate Recognition.
  • Payment Management / Data Analytics
    For an easy payment management and cross-channels data analytics....

  • Payment Management: Whenever you get a payment, the merchant portal facilitates your daily payment-related tasks. You can search, view and act on all your transactions in one place. OneSource also simplifies your dispute management process, thereby reducing your technical and operational overhead.

    Data Analytics: In one place, access and find out data from all payment methods and transaction types, and from all your sales channels: in-store, online and mobile. The merchant portal provides data-rich insights into customer behavior, and enables you to track buyers across multiple channels.