ThinkTime, A Productive Edge Company

Chicago,  IL 
United States
  • Booth: 944

ThinkTime is the ultimate task management, store audit, communications and help ticketing platform on the market today.  We help retailers all over the world drive productivity and increase associate engagement at all levels of their organization.

Delivered through cloud-based native mobile and web responsive interfaces, ThinkTime is the most intuitive and easy to deploy tool of its kind.  Each associate's personalized experience focuses them on what really matters for their role and location.  

To learn more, visit our web site at to learn more about how we are delivering significant ROI for our diverse client base around the globe.

 Press Releases

  • LOWELL, Mass.--()--Modell’s Sporting Goods, a 130-year-old retail chain, will empower associates, managers, and field leaders with a unified workforce management and task management experience leveraging the next-generation Workforce Dimensions cloud suite from Kronos Incorporated. The real-time, mobile solution delivers an engaging user experience with self-service employee features to help associates be more productive, insightful, and inspired to deliver a phenomenal customer experience on behalf of the Modell’s brand.

    “WorkInspired: How to Build an Organization Where Everyone Loves to Work.”

    Tweet this

    News Facts

    • Modell’s operates a chain of more than 150 sporting goods stores and relies on its associates to deliver superior customer service. Understanding that flexibility and work-life balance are key to recruiting and retaining the best talent, Modell’s invested in the Workforce Dimensions solution, including automated task management capabilities, to deliver an enriched employee experience.
    • Kronos Task Management powered by ThinkTime extends the power of Workforce Dimensions by helping associates prioritize actionable tasks and customer needs from any device.
      • Modell’s will leverage strategic labor insights and task data from Workforce Dimensions to inform forecasting and scheduling, providing an unprecedented level of transparency and streamlined execution.
      • With greater visibility into the real-time status of distributed work, managers can more easily balance individual workflows to ensure associates have time to complete critical tasks, thereby driving higher engagement and productivity. Integrated calendar views enable detailed planning and comparison of activities by location, role, and individual.
      • Kronos Task Management easily translates store audits into action with customized walk-through templates that allow district managers to score individual stores based on Modell’s corporate standards, assign tasks in the moment to address problem areas, and document growth and success upon future visits.
    • Scalable, future-ready features of Workforce Dimensions will help Modell’s improve workforce productivity, optimize labor spend, and minimize compliance risk all while engaging associates and transforming managers into strategic problem solvers.
      • Schedule optimization engines and advanced labor forecasting powered by AIMEE – an artificial intelligence (AI) engine built for managers and employees – intelligently aligns staff to store demand to automatically create best-fit schedules that are stable and predictable. Modell’s customers will benefit from having the right people with the right skills in place to assist them at any location.
      • Workforce Advisor, the digital personal assistant in Workforce Dimensions, automates repetitive administrative tasks for managers – such as evaluating time-off and scheduling requests in real time – and instantly alerts associates when their request has been approved.
      • Predictive capabilities of Workforce Dimensions dramatically reduce time spent securing a replacement when an associate calls out sick, all while ensuring that individuals are working proper shifts.
      • Proactive compliance functionality reveals the impact that unplanned scheduling changes and absence can have on both business performance and compliance with scheduling legislation, alerting managers to potential compliance risks days before a potential issue surfaces so they can act quickly to prevent under- or over-staffing and unnecessary or excessive overtime.
    • Today’s workforce expects workplace technology to grant flexibility that makes their lives easier. With Workforce Dimensions, Modell’s will attract and retain valued employees by encouraging associates to work their own way, while streamlined processes will enable teams to focus on delivering exceptional customer experiences.
      • Leveraging the power of mobile, Modell’s associates can complete important actions from any device with Workforce Dimensions, including managing their daily workload, picking up or swapping shifts, requesting time off, viewing schedules, clocking in and out of shifts, and submitting support tickets.
      • Personalized, in-the-moment communications keep associates focused on priority work so they can complete tasks efficiently and make customer service a priority.
      • Collaborative self-scheduling will empower associates to express where, when, and how much they want to work.

    Supporting Quotes

    • Jim Argerakis, senior vice president of operations, Modell’s Sporting Goods
      “It’s critical to our business that associates feel engaged and inspired at work. Modell’s has built an incredible workforce comprised of people who connect with our brand’s customers and understand their needs, so retention is key. We are confident that the employee-first environment we’re creating with Workforce Dimensions and task management from Kronos will empower associates in ways that help them be more engaged, more productive, and ultimately provide better service to customers.
    • Amanda Nichols, senior manager, retail and hospitality practice group, Kronos
      “Modell’s is embracing the future of work by deploying the industry’s most advanced, multi-tenant cloud solution powered by AI and machine learning. Workforce Dimensions combines today’s leading-edge workforce management and task management capabilities, while the scalable Kronos D5 platform will enable future integrations beyond the retailer’s immediate needs – making it the ideal solution for any forward-thinking retail, hospitality, or food service organization.”

    Supporting Resources

    About Kronos Incorporated
    Kronos is a leading provider of workforce management and human capital management cloud solutions. Kronos industry-centric workforce applications are purpose-built for businesses, healthcare providers, educational institutions, and government agencies of all sizes. Tens of thousands of organizations — including half of the Fortune 1000® — and more than 40 million people in over 100 countries use Kronos every day. Visit Kronos: Workforce Innovation That Works.

    © 2019 Kronos Incorporated. All rights reserved. Kronos and the Kronos logo are registered trademarks and Workforce Innovation That Works is a trademark of Kronos Incorporated or a related company. See a complete list of Kronos trademarks. All other trademarks, if any, are property of their respective owners.


  • ThinkTime
    ThinkTime is the most intuitive task management and communications platform on the market today for retailers and hospitality. Our platform boosts performance at every store and engages every associate....

  • We know retail because we’ve lived it.

    After more than 30 years working in and around retail, we understand how difficult it is to deliver consistent performance that exceeds expectations. With online shopping grabbing an increasing share of the overall retail market, every in-store customer experience is vital to your company and your brand. You need a way to communicate and inspire your associates, every day at every location.

    We saw a lot of software solutions, heard a lot of sales pitches, and - frankly - wasted a lot of time and money. We knew we could do better. That’s why we built ThinkTime.

    ThinkTime is a subsidiary of Productive Edge, an established leader in building enterprise-level applications that solve real business problems.

    Our Goal

    At ThinkTime, we won’t waste time building features that don’t support your corporate mission. We keep our focus on the real-world problems retailers face, and the unique needs of our customers. We know modern retailers still struggle to distribute tasks, support associates, and ensure that work is completed efficiently and to a consistent high standard.

    Our mission is to create clear, intuitive task and communications tools that boost performance at every store and engage every associate. We believe every tool we build should be as useful as it is user-friendly. And we believe every dollar you invest with us can and will be returned many times over.