NRF 2021

Appriss Retail

Irvine,  CA 
United States
https://apprissretail.com
  • Booth: 4363

Stop by for a fun giveaway as we celebrate our newest release: Appriss® Engage omnichannel optimization. We are opposite Big Ideas Stage #4.

At Appriss Retail, we help retailers realize the best consumer experience while maximizing profit. Our data science-driven solutions empower our retail partners to make real-time decisions that remove friction from the shopping journey and reveal new opportunities for engagement – on everything from returns and rewards to people and products. Designed to meet the needs of each brand. Engineered to evolve as retailers grow. Built to reduce risk, turn gaps into gains, and generate more revenue across multiple channels.

We already serve a global base of leading specialty, apparel, department store, hard goods, big box, grocery, pharmacy, and hospitality businesses in 150,000+ locations (brick and mortar and online) in 45 countries across six continents. Would you like to be one of them?  https://apprissretail.com.


 Press Releases

  • New retail platform released in 2021 key to recognition

    Appriss Retail, an industry leader in retail consumer experience solutions, today announced that the company has been named by CIO Bulletin as one of the publication’s Top 50 Innovators of the Year for its new platform. This SaaS platform provides solutions that combine artificial intelligence, real-time information, and data analytics to produce unique insights for retailers to address many of the challenges omnichannel retailers face today.

    “We’re excited by this acknowledgement of our new retail platform,” said Steve Prebble, president of Appriss Retail. “Every day we’re partnering with retailers worldwide to provide them with knowledge for good. Our mission is to help retailers deliver the best consumer experience while maximizing profit.”

    The CIO Bulletin is an interactive, preeminent leadership platform serving as a central resource for information on Business & Information Technology (IT) leaders and their entrepreneurial ventures. It celebrates innovation by identifying best practices and providing a forum for today’s CIOs and other technology decision makers.

    Profiles of all the honorees are available by following this link.

    About Appriss Retail

    Appriss Retail, a division of Appriss Inc., provides artificial intelligence-based solutions to help retailers protect margin, unlock sales, and cut shrink. With more than 20 years of retail data science expertise, the company’s Software-as-a-Service (SaaS) platform generates advanced analytical insights and real-time decisions that help drive action throughout the organization, including operations, finance, marketing, and loss prevention. Its performance-improvement solutions yield measurable results with significant return on investment among retail store, ecommerce, and inventory functions. Appriss Retail serves a global base of leading specialty, apparel, department store, hard goods, big box, grocery, pharmacy, and hospitality businesses in more than 150,000 locations (brick and mortar and online) in 45 countries across six continents. For more information about Appriss Retail, visit https://apprissretail.com.

  • Integration protects brands and margins

    Appriss Retail, an industry leader in retail performance improvement solutions, and DiSa Digital Safety (DiSa), an industry leader for digital security and authentication solutions, today announced a strategic partnership to help retailers combat fraud and abuse in high-value merchandise. Through this partnership, the DiSa Single Scan Serialization (3S) Smart Barcode that uniquely identifies each item will be incorporated into Appriss Retail’s analytics engine for return authorization, Verify®.

    “Verify always helps retailers identify and mitigate fraud and abuse in returns while enhancing the returns experience,” said Steve Prebble, president of Appriss Retail. “Our partnership with DiSa can produce better outcomes by accounting for serialized products.”

    “With our complementary solutions it was a natural partnership,” said Eddie Chng the Managing Director and Group Chief Executive Officer of DiSa Limited. “Combining Verify’s industry leading capabilities with DiSa’s revolutionary single scan serialization technology gives retailers the most comprehensive tools in the industry to protect themselves against fraudulent or abusive returns.”

    Managing in-store and online returns is a major challenge, especially while retailers are also looking to improve the consumer experience through a smooth return process. Verify from Appriss Retail is designed to analyze a retailer’s data and enable a great shopping experience, while simultaneously helping to distinguish and deter the small percentage of consumers whose returns are potentially fraudulent or abusive. DiSa’s 3S Smart Barcode enables the retailer’s point-of-sale (POS) to examine each individual item’s purchase and return history with one single scan, helping to remove disruption and confusion for the consumer and associate. Incorporating fraud mitigation analytics from Verify with DiSa’s knowledge of that unique item provides a level of return detail previously unattainable and allows retailers and brands to materially reduce return fraud or abuse more than either solution individually.

    About Appriss Retail

    Appriss Retail, a division of Appriss Inc., provides artificial intelligence-based solutions to help retailers protect margin, unlock sales, and cut shrink. With more than 20 years of retail data science expertise, the company’s Software-as-a-Service (SaaS) platform generates advanced analytical insights and real-time decisions that drive action throughout the organization, including operations, finance, marketing, and loss prevention. Its performance-improvement solutions yield measurable results with significant return on investment among retail store, ecommerce, and inventory functions. Appriss Retail serves a global base of leading specialty, apparel, department store, hard goods, big box, grocery, pharmacy, and hospitality businesses in more than 150,000 locations (brick and mortar and online) in 45 countries across six continents. For more information about Appriss Retail, visit https://apprissretail.com.

    About DiSa Digital Safety Pte. Ltd.

    DiSa Digital Safety Pte. Ltd. is a Singapore-based company that specializes in the research and development of cutting-edge digital security and authentication solutions (DiSa Asset Protection System). With its single scan technology and seamless integration, DiSa has been able to provide item level tracking and data with no disruption to the sales process. This technology is now protecting products and categories previously unachievable with traditional serialization methods, saving millions of dollars in prevented returns.

    DiSa entered the US market in 2014 launching its Smart Solutions within the largest retailer in the world with a limited store test. After rigorous testing by the Loss Prevention Research Council, USA, DiSa rolled out its Smart Solutions nationwide in 2017. For more information about DiSa Digital Safety, visit https://digital-safety.com.

  • Annual Ranking Pegs Appriss Retail in the “Top 20” of All Retail Solution Providers

    Appriss Retail, an industry leader in retail customer experience solutions, today announced that the company has been named a leader by RIS News as a part of the publication’s LeaderBoard 2022 study. The RIS News LeaderBoard is one of the retail industry’s most prestigious benchmark reports – ranking retail technology companies on customer satisfaction, performance, and value. Appriss Retail ranked fourteenth on the main LeaderBoard and was listed as one of the top solution providers in 29 of 50 categories.
     

    Select categories where Appriss Retail ranked in the top 10 were:

    • Leaders in Technology Innovation (#1)
    • Leaders in Return on Investment (#1)
    • Top Vendors in Customer Satisfaction (#1)
    • Leaders in Overall Performance (#2)
    • Leaders in Software Reliability (#2)
    • Leaders in Ease of Installation and Integration (#2)
    • Leaders in Ease of Administration & Maintenance by Tier-One and Mid-Size Retailers (#1)
    • Leaders in Quality of Service (#1)
    • Leaders in Quality of Support (#1)
    • Customer Satisfaction for Targeted Solution Vendors (#1)
    • Targeted Solution Vendor Leaders (#1)
    • Leaders in Recommendation (#2)
    • Customer Satisfaction for Specialty Vendors (#3)
    • Leaders in Total Cost of Operation (#3)
    • Customer Satisfaction by Tier-One Retailers (#1)
    • Top Vendors for Tier-One Retailers (#8)


    “We are honored that our customers gave us such overwhelming scores for satisfaction, performance and value,” said Steve Prebble, president of Appriss Retail. “Our targeted solutions incorporate data science, retail knowledge, and customer experience to help retailers optimize omnichannel returns, protect from loss, and improve profits. Our analytics, development, and customer success teams put all their energy and focus into ensuring our customers get significant revenue, profit, and ROI impact from their deployments. The RIS News LeaderBoard recognition is really a testament to their dedication.”

     

    “This is Appriss Retail’s first placement in LeaderBoard’s Top 20 Master List, which is the premier ranking in the annual report,” said Tim Denman, editor in chief of RIS News. “Every company on the Master List are winning the hearts and minds of retailers evidenced by their superior customer satisfaction scores. Congratulations to Appriss Retail for making the prestigious list.”
     

    The RIS News LeaderBoard has been published for 21 years. The survey is conducted, and results compiled, by Litchfield Research, an independent research company engaged by RIS News to ensure that the results are completely objective and accurately reflect the tone of the marketplace.
     

    For more information about all of Appriss Retail’s top 10 rankings, or to review the entire RIS News LeaderBoard 2022 report, please visit: https://risnews.com/leaderboard22.


    About Appriss Retail
    Appriss Retail, a division of Appriss Inc., provides artificial intelligence-based solutions to help retailers protect margin, unlock sales, and cut shrink. With more than 20 years of retail data science expertise, the company’s Software-as-a-Service (SaaS) platform generates advanced analytical insights and real-time decisions that drive action throughout the organization, including operations, finance, marketing, and loss prevention. Its performance-improvement solutions yield measurable results with significant return on investment among retail store, ecommerce, and inventory functions. Appriss Retail serves a global base of leading specialty, apparel, department store, hard goods, big box, grocery, pharmacy, and hospitality businesses in more than 150,000 locations (brick and mortar and online) in 45 countries across six continents. For more information about Appriss Retail, visit https://apprissretail.com.


 Products

  • Appriss® Engage
    A returns solution that enhances the customer experience to drive profitable sales while reducing fraud and building loyalty....

  • Optimize Omnichannel Returns, Refunds, and Purchases

    Appriss® Engage omnichannel optimization provides real-time recommendations to improve the consumer’s experience with return/refund, purchase, and exchange behaviors. Shoppers can get the service and merchandise they want while acting in ways that reduce risk and cost for your retail business. It’s a win-win.

    Retailers can use the real-time artificial intelligence in Engage to comb through their own data, recognize individual consumer preferences and history, and then recommend enhancements for the individual shopper’s journey. This happens lightning fast behind the scenes, so all consumers know is that they had a great experience.

  • Appriss® Secure
    Retailers worldwide use Secure exception analytics to significantly mitigate losses related to fraud, theft, and operational/systemic breakdowns. Secure provides immediate insight into your organization’s most critical data....

  • Investigate 50% Faster

    Traditional EBR is a thing of the past. Secure exception analytics, built with artificial intelligence, analyzes mountains of data and automatically tells you “what you don’t already know” and “what to focus on next.”

    Its predictive analytics pinpoint situations with people, places, products, and processes that need your attention, then tells you how to resolve the issues. With Secure you can prevent loss in-store and online, enhance your inventory position, and streamline your business operations.

    Secure provides immediate insight into your organization’s most critical data. Its prescriptive analytics allow you to make informed decisions to reduce shrink, improve profitability, and achieve rapid ROI.

  • Appriss® Incent
    Incent targeted incentives delivers intelligent, customized incentives in real-time at the end of a sale or return transaction. Its incentives have redemption rates up to 600% higher than traditional incentives....

  • Maximize Margin from Every Return in Any Channel

    You have demanding business objectives—increase gross margin, improve conversions, bring online shoppers into your store, build loyalty, sell a wider array of products, etc.

    Appriss® Incent targeted incentives helps you achieve these goals by issuing intelligent incentives to the consumers most likely to purchase today—the ones already physically in your stores. Incent uses the information available at the time of return or purchase to deliver targeted, personalized incentives that will quickly drive new revenue within hours of a return. It works by itself or with Appriss® Verify return authorization to evaluate and act on each transaction in real-time.

    Retailers using the solution often see a 34% increase in revenue after a return. Plus, those consumers make 8% more shopping trips in the weeks after a return, spending 9% more at each visit.

  • Appriss® Verify
    Verify return authorization predicts and prevents the 1% fraudulent or abusive returns while making returns fast, accurate, and easy for your 99% good customers. This patented solution saves each of our clients tens of millions of dollars annually....

  • Optimize Omnichannel Returns

    No matter what your return rate % is, studies show that about 5.9% of retail returns are fraudulent or abusive, adding to your costs and reducing your net sales. For a $1 billion retailer, that could mean up to a $5.9 million exposure.

    Appriss® Verify return authorization is a real-time, consumer-based return authorization system which uses predictive algorithms and statistical models to distinguish and deter fraudulent and abusive return behavior in-store, online, or in the call center. Its models can also be used to improve click-and-collect (or BOPIS) processes while enhancing the consumer experience with fast service.

    It is the most widely used return optimization tool in the industry, prompting the Wall Street Journal to state that Verify Return Authorization “can now be found in every mall in America.”