NRF 2021

Curious Thing

North Sydney,  New South Wales 
Australia
https://curiousthing.io/
  • Booth: 80

Curious Thing works with mid-sized and large enterprises to grow their revenue.

We create highly engaging and high energy consumer experiences that enable organisations to share and discover information with and from their customers.

We have completed over 2M calls between our AI and customers in the past 12 months and support users in 11 countries.

Our rapid deployment approach maximises time to value, and our insights discovery capability enables qualitative data collection to improve future engagement strategies.

Hear from your customers, in their own voices with Curious Thing.


 Products

  • Conversational Discovery AI
    AI engagement solution to protect and grow revenue.

    • Deliver a highly engaging, two-way customer experience
    • Discover real time insights to drive action
    • Dynamically decide on the next-best-step
    • Deliver a closed-loop experience...

  • Unlike most other AI solutions, Curious Thing's Conversational Discovery AI is built to proactively conduct open-context conversarions with humans and discover deeper insights from them.

    • Discovery: AI that asks open-ended 'why' and 'how' questions, understands the answers and converts them into insights ready for decision making.
    • Multichannel coordination: Intelligently detect call responses. Leave a voicemail, send a dynamic SMS, answer returned calls, and more.
    • Scalability: Technology designed to be resilient and proved to work with 250,000+ phone calls per day.
    • Time to impact: 10-15 days to deploy, with only 2-5 hours of the customer's time needed.