Framingham,  MA 
United States
  • Booth: 6725

Sophelle helps retailers and brands create compelling customer experiences in-store, online, and throughout the customer journey. Committed to client success and satisfaction, Sophelle generates measurable value in the areas of strategy, selection, implementation, and optimization. Our areas of expertise cover in-store management and solutions, digital commerce, digital marketing, and enterprise applications including merchandising & planning, order management, warehouse management, and business intelligence.

Learn more about our solutions at


  • eCommerce Personalization
    Many of the most successful online retailers optimize digital store experiences with ecommerce personalization services....

  • Personalization is the highly effective process of tailoring customer experiences for specific individuals. 90% of customers find marketing personalization appealing, and 80% of retailers report that personalization has increased their revenue. Personalization spans the entire retail buyer’s journey, from in-store shopping to retargeted advertising to email and text messaging to website user experience. Sophelle helps retailers gain the most value from personalization on their ecommerce websites and in email marketing.

    To learn more, download Sophelle's Focus Report on eCommerce Personalization Best Practices at, visit us at booth #6725, or contact us at

  • Omnichannel Strategy
    Sophelle’s consultants work closely with clients to uncover new opportunities and create cost-effective, high-performing, capabilities-based strategies, resulting in an innovative, seamless omnichannel customer experience....

  • Success in retail today is about innovation through omnichannel strategy – mew markets, new channels, new capabilities, new processes, and new business models.  Retailers need innovation to meet their customers’ growing demands. Through our proprietary approach, Reactability™, Sophelle delivers that innovation for retailers by developing comprehensive strategies and processes that maximize agility, minimize risk, and accelerate their ability to launch innovative products and services, enter new markets, implement scalable operating models and optimize channel operations.

    Find out how we can help you achieve your strategic goals on our website, visit us at booth #6725, or contact us at

  • Retail System Selection
    With hundreds of technologies across every processor silo, selection can be overwhelming for even the most seasoned retail executive. That’s why Sophelle offers technology selection services across Stores, Digital, Supply Chain, and the Back End....

  • When it comes to retail system selection, retailers understand that there is no one-size-fits-all technology platform.  In a Selection Project, we take an independent, objective view that helps retailers to identify the best solutions that facilitate their innovative retail strategy.

    Learn more about our Retail Systems Selection Services on our websitevisit us at booth #6725, or contact us at

  • Retail System Implementation
    At Sophelle, we deliver retail innovation through the implementation services you need with a team of expertise over 20 years in the making....

  • Today’s most successful brick-and-mortar, digitally native, and omnichannel retailers understand the value of the different technologies it takes to reach the pinnacle of a customer-centric business. From ecommerce platforms to point of sale systems or warehouse management to personalization platforms; each interconnected piece of the technology stack is integral to an experience that will keep your customers coming back for more.

    Retail Implementation with No Surprises.

    Surprises are costly, both in their direct and indirect impact. At Sophelle, we believe in a ‘No Surprises’ approach and do everything possible to eliminate them, and to make sure you are always prepared and in the know.

    Find out how we can help you can achieve a 'No Surprises" implementation on our website, visit us at booth #6725, or contact us at

  • Retail System Optimization
    At Sophelle, we design, implement, and optimize retail technology against industry best practices to ensure that your technology investments are always returning peak ROI....

  • Smart retailers don’t implement and forget. For them, technology optimization is an ongoing strategy and process that allows them to continually transform at the speed of their customers. Through our unique retailer-focused lens, Sophelle is able to study retail best practices, regularly interview and work with industry thought leaders, and thus, help you to keep abreast of industry best practices. This retail industry expertise and vendor-neutral attitude allows us to work with your chosen vendors in order to get the most out of your software and see the greatest returns on your investments.

    From customization to proactive business process changes as well as expert vendor relations, our experienced retail veterans will make sure your technology is consistently running at peak performance.

    Find out how we can help you optimize your retail technology on our website, visit us at booth #6725, or contact us at