Teamwork Commerce

With Teamwork Commerce’s mPOS, you’re able to combine any in-store or endless aisle purchases in one single transaction from anywhere in the store and facilitate endless aisle purchases by giving associates real-time access to enterprise inventory.

For payments, Teamwork supports accepting all types of payment including credit cards, contactless payment, cash, Apple Pay, and gift cards and easily split between payment methods and process partial or complete omnichannel returns and exchanges for orders from any fulfillment source or purchase channel. Using the latest technology the sales engine calculates all discounts, promotions, price overrides, tax exemptions and more.

Teamwork’s natively installed POS enables associates to process transactions effortlessly, even without internet access.

Protect your customer. Your customer and their data protection is the most important asset.

Teamwork Commerce CRM uses the highest level of security to protect customer data. The platform is completely GDPR compliant and constantly evolving.The universal customer allows retailers to create a single source of information around every individual customer, enabling consistent visibility of every shopper.

With the integrated cloud CRM, retailers can create a new customer directly from the point of sale. Associates can add or lookup customers instantly.

Teamwork’s holistic customer view allows you to visualize customer purchasing habits across sales channels, allowing you to easily segment customers.

With security requirements changing across the world, it is important that your CRM is secure and compliant. Storing data in a GDPR approved way allows us to keep your customers data safe and you to securely reference customer data wherever needed.

With the Teamwork CRM your customers can have linked contacts. This makes it easy to join associated accounts and track customer purchases more effectively. With easy integrations to external marketing tools, customers can be easily reached.

Loyalty & membership is out-of-the-box with Teamwork Commerce. Customers can access rewards across channels & automatically rewarded based on behavior. Gift cards can be linked to a user’s account to be used digitally.

Native Omnichannel

Teamwork’s powerful Order Management System (OMS) can be directly connected to your eCommerce platform, providing an automated solution to generate shipments. Orders can be placed from multiple locations & fulfilled anywhere.

Flexible Order Fill Logic

Teamwork makes the complex parts of retail simple. When the OMS receives order confirmation, the order fill logic creates a ship memo based on allocated primary location, enabling a real-time data flow and total accuracy in order management.

Seamless Fulfillment

Orders can be fulfilled to the most convenient location for the customer. With integrations into 3PLS and key strategic partnerships, Teamwork can simplify fulfillment directly from the POS, keeping the POS simple and efficient.