Innovation and Enhanced Functionality Drives AIOps Momentum for Digitate in 2023
SANTA CLARA, Calif. – Digitate, a leading provider of SaaS-based autonomous enterprise software for IT and business operations, today reflected on a number of key achievement to date in 2023 that has driven sustained growth for the company through key innovations that further propels the autonomous enterprise forward. In the past fiscal year, Digitate has continuously focused on pushing the boundaries of its AIOps platform with enhanced capabilities that enable customers to intelligently automate IT and business operations that deliver multiple, tangible benefits.
- In 2023, Digitate received industry recognition for its enterprise-grade, comprehensive AIOps capabilities from several major analyst firms and user review organizations:
- Digitate received significant praise in the Omdia Universe for AIOps 2023-24, being recommended as a Leader in the market. Digitate led in the security operations sub-category, scoring 90%, rated highly in the data management category with a score of 88%, and performed well in the analytics and modeling sub-category with a score of 84%.
- GigaOm AIOps Radar for June 2023 classed Digitate as both a leader and a fast mover in terms of innovation and feature play.
- Digitate was named to Constellation Research’s ShortList™ of 15 Solutions to Know in AIOps, determined by client inquiries, partner conversations, customer references, vendor selection projects, market share, and internal research.
The ignio™ AIOps platform garnered eight leader badges and high marks as a leader from the leading review site G2, including leader in enterprise AIOps Platforms, as well as leaders in EMEA and Americas regional AIOps Platforms. Users cited the platform’s capabilities, rich out-of-the-box functionality, customizable nature, potential for expansion, and strong client support as major positives.
“The team here at Digitate is committed to empowering existing and new customers to reimagine and transform their operation through AIOps and intelligent automation through the integration of AIOps to drive resiliency, agility, real business value, business confidence, and unmatched customer experiences,” said Rajiv Nayan, Vice President, Sales and Client Services Digitate. “The evolution of AIOps continues at pace, now economizing generative AI, the ongoing maturity of observability, and augmented and explainable intelligence. We are excited at the progress made this year, and 2024 holds a wealth of opportunities for Digitate, our partners, and customers.”
Enhanced Functionality and Generative AI Drive Innovation
Late March saw a major advance for the flagship ignio™ AIOps suite with the launch of the latest release, Eagle, empowering organizations with enhanced autonomous operations, advanced observability, explainable AI, and cloud management for increased agility. It tackles business challenges through better risk management, intelligent patching, and streamlined change management. Eagle enhances user experience with customizable dashboards, proactive health checks, and centralized control for faster issue resolution and improved visibility.
Further strengthening its AI offering, in August Digitate augmented ignio™ with the addition of new generative AI capabilities designed to support the acceleration of automation for organizations through unique features such as a context-aware knowledge accelerator and integrated AI-powered assistant. Leveraging large language models (LLMs) to extract information from multiple sources, ignio™ develops a deep understanding of each organization’s unique environment. This context-aware approach optimizes automation through tailored, efficient solutions, enhancing enterprise agility, resiliency, and innovation. The integration of generative AI elevates the user experience with AI Assist—an intelligent conversation engine providing plain language explanations, resolutions, and continuous improvement insights. This seamless human-machine interaction understands language, captures context, and facilitates data-driven decision-making with confidence and ease.