Boost customer acquisition and retention with Messaging by communicating with your customers exactly like they do with their friends and family.
Alcméon is a Saas platform that lets retailers reinvent and improve Customer Experience thanks to business messaging (Marketing, Commerce and Customer Care).
With Alcméon, our best-of-breed business messaging solution for the entire customer journey, brands and retailers can deliver a premium CX in marketing, e-commerce and customer care across all messaging channels 24/7 at scale. Alcméon helps enterprises centralise all messages (Facebook, Messenger, Apple Messages, WhatsApp, Google Business Messages and Profiles, Twitter, Instagram, Line, Kakaotalk, …) in the same place to respond quickly and meaningfully to consumers. Our powerful hybrid technology combines seamlessly intelligent automation, chatbots and human intervention to reduce costs and increase customer satisfaction.
Alcméon is an Apple Messages MSP, a Meta Business Partner and Google Business Message Partner.