Cincinnati,  OH 
United States
  • Booth: 3131, MR3010

Flooid is a market-leading unified commerce platform provider that enables retail and hospitality brands to sell to customers flexibly and consistently, wherever they are and however they choose to shop. Our scalable cloud-native composable solution and services portfolio includes assisted and self-service experiences, an open API services platform and operational business analytics as well as estate management solutions that enable retailers to select the right mix of services and technology partners to facilitate the selling journey that's right for every customer. For nearly four decades, Flooid has been successful in providing solutions to and supporting more than 150 major retailers in over 45 countries around the globe. One unified commerce platform. Unlimited innovation. For more information, please visit https://www.flooid.com.

 Show Specials

  • While waiting to catch your flights to NYC for 2023 NRF: Retail’s Big Show, stop by any Hudson Travel Convenience store to grab a yummy snack, beverage, book or electronics accessory and check out using fast and friendly point of service, self-checkout, or Just Walk Out technology at Hudson Nonstop and experience Flooid live and in action.

    After arriving in NYC, stop by our Flooid booth #3131 at 2023 NRF and tell us about your shopping experience at Hudson. Discover how our composable, cloud-native unified commerce platform can connect all your customer touchpoints including promotions, coupons, receipts, prices, orders, deliveries, taxation, payment and more across all channels, regardless of store format or market. 

    Exclusive Offer for 2023 NRF Attendees 

    Receive a Platinum status upgrade when you join Hudson’s loyalty program, Red By Dufry by January 31, 2023. Platinum members save 10% off every purchase* at participating Hudson locations. Enter Promotion Code NRF2023 when registering.  

    *Disclaimer: Excludes magazines, newspapers, liquor, tobacco, and Apple, Beats and Bose electronics. Discounts may not be combined with other product promotions.

 Press Releases

  • CINCINNATI, OH and COVENTRY, UK - June 24, 2022 - Flooid, the market-leading unified commerce platform for retailers, has been named as a ‘Major Player’ in the IDC MarketScape: Worldwide Point of Sale Software Vendors in Grocery and Food Store Retail 2022 Vendor

    Flooid allows retail and hospitality brands to sell to customers flexibly and consistently, wherever they are and however they choose to shop. Trusted by leading grocery businesses in the US, UK, Canada and South Africa, the Flooid platform allows retailers to select the optimal mix of services
    and partners to facilitate the selling journey that’s right for every customer.

    Diane Palmquist, Group Global CEO, Flooid, said: “Tier 1 grocers and food store businesses are evolving fast to satisfy new ways to shop. Speed, convenience and personalization are all of the essence regardless of the channel – but retailers cannot sacrifice their ability to scale or stay resilient. Our open ecosystem allows our customers to innovate and grow, without locking them into any specific technology. We’re pleased that the IDC MarketScape has examined this approach, plus our market offering, future plans and existing client relationships, and subsequently recognizes us as a ‘Major Player’ in the market.”

    The IDC assessment is a rigorous analysis of global point-of-sale software suppliers, and an invaluable tool for retailers looking to choose technology partners and solutions for the years ahead. To read the full IDC assessment, visit: https://www.idc.com/research/viewtoc.jsp?containerId=US46743220.

    Download press release from Flooid website at https://www.flooid.com/us/downloads/

  • CINCINNATI, OH and COVENTRY, UK - July 6, 2022 - Flooid, the market-leading unified commerce platform, is offering Top Tier retailers an easy way to grow their social impact through a new partnership with Pennies.

    Pennies is an award-winning micro-donations charity which operates the leading ‘digital charity box’. It partners with payment technology providers and retailers to prompt shoppers with an option to donate a few cents as they pay for goods in-store, online or with their mobile phones. Over almost 12 years, this simple solution has generated an incredible 145 million microdonations, raising over $42M for good causes in the UK.

    Thanks to a strong partnership and joint product team initiative, Flooid has fully integrated Pennies to its unified commerce platform, which is trusted by many of the world’s largest grocery, fashion, specialty, luxury and fuel retailers. Retailers and hospitality businesses can use Flooid’s platform in conjunction with their payments services provider to encourage customers to roundup transactions and donate. Flooid expects its retail customers to begin adopting Pennies
    functionality this year — massively accelerating their charitable impacts and helping Pennies to push on with its own growth plans.


    Donna Stevens, Senior Vice President, Product & Marketing at Flooid, said: “We are a sociallyconscious business and Pennies is a wonderful concept, much-loved by retailers and their customers. With Pennies, take-up levels of optional donations have hit more than 50% in some cases. As many of our customers process hundreds of thousands of transactions each day, incorporating Pennies could be a game-changer for both their individual chosen charities and
    the micro-giving sector as a whole.”


    The Pennies and Flooid partnership supports a fully flexible and agile approach to charitable feature/functionality. Retailers can choose their preferred charity partner and swap between different charities at different times of the year. Suggested donation levels, text prompts, plus other optionality such as suggested percentage donations can be changed as business priorities evolve. Prompting for charitable donation has also been shown to have little negative impact on
    checkout times in store or online baskets, even at peak times.

    When a customer chooses to donate, 90% of funds goes to the retailer’s nominated charity cause, and 10% to Pennies, which uses this income to increase its own footprint to generate additional digital fundraising for UK charities. Flooid makes no income from the arrangement. It is providing this native product capability as part of its own Environmental, Social and Governance priority drive, which extends to internal practices such as a recently created payroll-based way for its employees to donate to charities of their choice.

    Alison Hutchinson CBE, CEO of Pennies, said: “The scale and pedigree of Flooid’s retail customers is unrivalled, and offers enormous opportunity to accelerate our positive impact. We’re already seeing huge interest from Flooid customers, so we hope that soon more Top Tier retailers will be
    encouraging top-ups to charity partners. We look forward to adding to the 70+ well known UK brands that already trust us to help them to increase their social impact.”


    To find out more about the Flooid and Pennies partnership, email marketing@flooid.com.

    Notes to editors
    For more information contact Rob Dyson, Head of PR, Pennies, at Rob.Dyson@pennies.org.uk or
    Andy Howell, Marketing Director, Pennies, at Andy.Howell@pennies.org.uk.


  • Retail Unified Commerce Solution
    All your systems and touchpoints working together from one modern platform....

  • Whether you operate a fashion, book, DIY or optical store Flooid has you covered. Flooid’s unified commerce platform helps you connect store, mobile and web touchpoints into a single connected journey while making the complex checkout process seamless. Flooid also helps staff deliver exceptional customer service and improve instore selling with Mobile POS, Endless Aisle and Self-Checkout options. By bringing store, mobile and web channels under one umbrella, retailers can speed up go-to-market strategies, launch new frictionless experiences, add new sales channels, convert customers on any device and deliver personalized offers across all customer touchpoints. 

    Grocery and Drug
    Some of the largest Grocery and Drug retailers rely on Flooid to run their stores. The Flooid unified commerce platform connects store, web and mobile touchpoints providing you with a single view of your operations. Your grocery store will thrive with the Flooid platform and in-store experiences. Grocery and Drug Stores can benefit from increased checkout speed and flexibility, enhanced inventory, empowered sales associates, and reduced shrinkage – all while providing exceptional personalised customer experiences. 

    Whether you are a single site or multi-site operator, with or without franchisees, your convenience retail business is complex. The Flooid unified commerce platform simplifies your operations providing you with a flexible, future-proof solution to meet the needs of your sites and increase competitiveness. From the home office to the back office and stock management, through to self-service and loyalty, Flooid helps you deliver exceptional customer experiences.

    Whether you are a pub or a restaurant, get it working smarter with Flooid’s unified commerce platform. Synchronize your front and back-of-house systems, integrate with apps such as Deliverect to win more customers and drive revenue, access your data to make smarter business decisions and drive repeat business and loyalty with personalized offers. 


    Bring pump and forecourt together as one through Flooid’s unified commerce platform. Flooid’s platform for Fuel allows you to keep pace with your on-the-go customers - ensuring you never miss a sale or opportunity to cross-sell or upsell for greater wallet share. The platform optimizes your in-store and fuel operations by integrating the pump with the POS, self-service, food and beverage, as well as back-office operations. 


    Flooid’s Mobile POS solution delivers flexibility and a more engaging customer experience while reducing checkout times and allowing staff to focus on higher value tasks including returns, order taking, and arranging deliveries to the home or store. 


    Help your customers serve themselves safely and simply with Flooid Self-Checkout. Transform the store experience by giving your customers the choice of how they shop in store. With Flooid’s Self Service options, customers can scan and pay for items at a self-checkout, with their mobile phone or with a store-provided handheld scanning device. 


    Back Office/Cash Office 
    Optimize the operation of your entire retail enterprise with our full suite of powerful back-office solutions and managed services such as Loss Prevention, Estate Management, Alerts and Monitoring, Globalization and Analytics and Insights. 


    HHT Stock and Inventory 
    Keep your staff up-to-date with our real-time inventory management solution and an intuitive UI that enables them to receive, categorize, and manage inventory effectively. With Flooid’s inventory management you can check stock levels, receive perpetual updates, make stock adjustments, check delivery schedules, and more.

    Download more information from our website at https://www.flooid.com/us/downloads/

  • Retail Operations
    Comprehensive set of back-office, administrative functions and well as cloud-based managed services....

  • In today’s world, it takes more agile, responsive store operations to meet customer demands. Flooid provides a comprehensive set of back-office and administrative functions as well as cloud-based managed services to help you run your store, end to end. Flooid features cash office and transaction audits, store-based reporting, stock and inventory, promotion and price management, and analytics and insights - giving store managers a full picture of their business in real time.

    Flooid Insights Business Intelligence 
    Empower your teams with data, insights and interactive dashboards by connecting your 1st and 3rd party transactions and system data. 


    Flooid Estate Management 
    Streamline your processes on Flooid’s cloud platform and remotely manage smart devices and peripherals tags.

    Download more information from our website at https://www.flooid.com/us/downloads/


  • Services
    Maximize the full value of your unified commerce platform from Flooid....

  • Flooid Cloud Managed Services 
    Flooid’s retail Managed Services - 24/365 Service Desk, Estate Management, Database Support and Management, Application and Middleware Support, Security and Capacity Management - free your valuable IT resources to focus on more strategic areas of your operation. We emphasize high system and endpoint availability to support your fast-paced environment now, and in the future. Our responsive and professional support teams are ready to provide exceptional service to resolve any issues while proactively improving service levels and reducing costs. 
    Our Managed Services deliver: 

    • Economies of scale 
    • Flexibility and options 
    • High system performance and uptime

    Flooid Professional Services 
    From your initial conversation right through to your pilot, you’ll have a skillful team of Flooid Professional Services experts partner with you to ensure your retail solutions deliver the results customers’ demand. 
    Flooid’s Professional Services engagements start with interactive workshops to understand your retail challenges and demonstrate how Flooid’s solutions can help you meet your unique business goals. After we understand your needs, we’ll continue to partner with you closely as your project is delivered. 

    Download more information from our website at https://www.flooid.com/us/downloads/