MIAMI, FL / January 4, 2024 / – goTRG, a global leader in returns management and reverse supply chain logistics will have a prominent role at the National Retail Federation (NRF) 2024: Retail’s Big Show in New York City, January 14-16, 2024. Offering innovative returns solutions, goTRG will be prominently located at booth #5257 and will be participating in a panel discussion alongside industry experts from retail giants, Walmart and Lenovo, on the topic of, “Rethinking returns: Strategies that keep customers and shape retail’s future,” on Monday, January 15 at 2:45 p.m. ET at the River Pavilion stage.
Moderated by Barron’s retail reporter Sabrina Escobar, the panel discussion will feature a trio of powerhouses including goTRG’s COO, Steve Rop; Walmart’s Senior Director of Reverse Logistics Network, Brad Harris; and Lenovo’s Senior Manager of Circular Economy, David Buchanan, who will share their insights, strategies, and tips on how to deliver an unparalleled experience for both B2C and B2B businesses throughout the retail returns process.
The panel will delve into how to leverage cutting-edge software to develop dynamic, financially savvy return policies that cater to evolving consumer and business needs while optimizing profitability. Exploring best-in-practice returns management strategies, the discussion will cover the strategic implementation of 'keep it' return options and seamless exchanges. Attendees will learn how to identify and reward trusted customers to transform them into brand ambassadors and positively impact their bottom line. Additionally, panelists will address the importance of navigating the intricate backend of the returns process to ensure that a company's supply chain is primed for success. Attendees will gain insights into making smarter financial decisions, strengthening customer loyalty, and building brand equity while enhancing revenue.
goTRG, a platinum sponsor for the event, will be onsite at booth #5257 on level 3 for attendees to stop by and speak with the industry’s leading returns experts. With more than 100+ years of accumulated experience at the forefront of developing innovative returns management software, supply chain and reCommerce solutions, the goTRG team is here to solve the $816 billion returns problem with the only full turnkey returns management and reverse logistics service provider. The booth will feature several interactive and guided demos of the company's end-to-end returns management solutions for enterprise retailers, small-to-medium-size brands, and 3P marketplace sellers. The company has also sponsored the press room for this year’s event to ensure a seamless media experience for all.
For more information on goTRG visit: https://www.gotrg.com/
goTRG transforms returns into profit-driven opportunities for the world's largest retailers and manufacturers. As the only company to offer returns management solutions for the complete reverse lifecycle, goTRG can enable returns from anywhere to anywhere, identify the most lucrative disposition path, manage the entire reverse supply chain process (including refurbishment, repair, sanitization, data wiping, accessorizing, re-kitting), route items to the most profitable resale channels and physically and financially reconcile the entire product return journey. This end-to-end approach guarantees maximum exposure and highest recovery for returns and distressed inventory. goTRG was named to Fast Company's Most Innovative Companies list and Inc 5000's Fastest Growing Companies list in 2021.
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