NRF 2021
The customer experience (CX) is among the most powerful competitive assets for online brands, merchants and carriers – and post-purchase is where a company’s CX strategy delivers its greatest value. To maximize this value, Inmar Post-Purchase Solutions (IPPS) provides a modular end-to-end solution for managing product returns. IPPS provides a frictionless returns process that includes:
Retailer-branded returns initiation & status updates
Self-service returns kiosks (turnkey solution for omnichannel retailers)
Package-free & Label-free returns
Optimal value recovery based on client-specific rules
Cost savings via Inmar’s nationwide network of returns processing facilities
Improved sustainability by reducing the consumption of fossil fuels & lowering greenhouse gas emissions
Extensive expertise in reverse logistics, including the development of pick-up & drop-off (PUDO) networks
Learn more at the IPPS/KIOSK booth (#5502) or join the In-Store Engagement Expo Tour.