Inmar Post-Purchase Solutions

  • Booth: 5502

The customer experience (CX) is among the most powerful competitive assets for online brands, merchants and carriers – and post-purchase is where a company’s CX strategy delivers its greatest value. To maximize this value, Inmar Post-Purchase Solutions (IPPS) provides a modular end-to-end solution for managing product returns. IPPS provides a frictionless returns process that includes:

  • Retailer-branded returns initiation & status updates 

  • Self-service returns kiosks (turnkey solution for omnichannel retailers)

  • Package-free & Label-free returns

  • Optimal value recovery based on client-specific rules

  • Cost savings via Inmar’s nationwide network of returns processing facilities

  • Improved sustainability by reducing the consumption of fossil fuels & lowering greenhouse gas emissions 

  • Extensive expertise in reverse logistics, including the development of pick-up & drop-off (PUDO) networks

Learn more at the IPPS/KIOSK booth (#5502) or join the In-Store Engagement Expo Tour.