LS Retail

Alpharetta,  GA 
United States
http://www.lsretail.com
  • Booth: MR4884, 4639A, MR4882

LS Retail, an Aptos company is a world-leading developer and provider of unified commerce software for retail, hospitality, food service, pharmacy and forecourt businesses.

The LS Retail solutions unite ERP, Point of Sale, e-commerce, order and inventory management, CRM, advanced analytics and more, in just one platform. This means our customers can use one single platform to run their whole business, from financials to sales, across all their sales channels. As a result, our solutions have helped thousands of businesses cut IT costs, reduce duplicate work and errors, gain control over their whole operation, take timely strategic business decisions, and deliver superior customer experiences. 

LS Retail is part of the Aptos group of companies and plays a key role in the Aptos suite of unified commerce solutions.

Learn more at www.LSRetail.com


 Press Releases

  • Nær, the first retail chain of cashierless stores in Iceland, has opened its first location. Nær uses LS Retail technology to operate store locations that are completely automated, with no employees on site.

    The rise of autonomous stores

    Since Amazon announced the first cashierless store, Amazon Go, in December 2016, fully automated retail locations that function without staff have been sweeping the retail industry. These highly technological stores typically require customers to download a mobile app, which is used to identify them and also functions as a point of sale (POS) in the shoppers’ hands. Customers can scan items using the app on their smartphones and pay when they exit. The goal is to make the experience fast and convenient: shoppers don’t need to wait in line, and the store can do away with cash registers and cashiers.IN_NEWS_Naer-cashierless-store-in-Iceland

    Nær’s chain of convenience stores will be open 24/7, offering a convenient and quick shopping option for residents of some of the most highly populated neighborhoods in the Icelandic capital area. To shop at the Nær stores, customers will need to first download the Nær app onto their smartphone. The app will be linked to their personal identity number and require the national digital identification to log in. The app generates a QR code that is unique to each customer and shopping trip, and which allows customers to enter the store, scan items, and pay.

    "Iceland has never seen anything like Nær," says Thordur Reynisson, CEO of Nær. "We are a nation that loves technology and innovation, so I expect people will be very excited about our fully automated stores.”

    Bringing the POS in the customers’ hands with LS Retail ScanPayGo

    The Nær app uses the innovative LS Retail ScanPayGo. ScanPayGo is a mobile app that brings the Point of Sale (POS) terminal directly to the customer's smartphone. Besides scanning items and paying inside the store, customers can also use ScanPayGo to create shopping lists, view offers and promotions, and collect and spend loyalty points.

    "This is a one-of-a-kind project in the Icelandic market," says Dadi Karason, Chief Technology Officer at LS Retail. “The idea behind Nær, using automations to bring 24/7 shopping options outside the city center, fits perfectly with the concept of ScanPayGo – I’m looking forward to the next steps.” Thordur agrees. “ScanPayGo is a fantastic app, and exactly what we needed to bring this project to life. I’m excited of the collaboration with LS Retail, an innovative software company that is known globally for its retail solutions.”

  • Global market intelligence firm IDC positioned LS Retail as a major player among point of sale (POS) software vendors for grocery and food store retail in its latest MarketScape report.

    This IDC MarketScape assessment compares the capabilities of selected POS software providers who have a widespread presence in the global grocery and food store industry. The report investigates numerous factors, including how IT buyers evaluate the ability of a POS software to meet the changing needs of grocery stores, and the providers’ roadmap and innovation strategy.

    Vendor inclusion criteria

    To be included in the study, POS vendors had to meet a set of criteria:

    • Have an established reputation offering POS software solutions in the fast-moving consumer goods (FMCG) segment of retail, with significant revenue from grocery/food stores, and with at least one grocery/convenience client with in-store net sales of $1 billion or more.
    • Have revenue above $13 million annually.
    • Offer a POS software with advanced omnichannel capabilities (beyond simple eCommerce).
    • Have worldwide presence.

    The assessment analyzes eight global POS vendors, including well-known names like Toshiba, Diebold Nixdorf, NCR, and GK Software.

    “A strong strategy for keeping its clients on the most up-to-date version”

    Our software solutions are mentioned with specific focus on their cloud capabilities, which keep customers on the latest version. “LS Retail has a strong strategy for keeping its clients on the most up-to-date version of its software — its ‘evergreen train concept,’” authors Margot Juros, Research Manager Worldwide Retail Technology Strategies at IDC, and Dorothy Creamer, Senior Research Analyst at IDC, state in the report.

    “We are honored to be highlighted as major players in the grocery POS software industry, a very sophisticated and fast-moving space,” says Kristjan Johannsson, Chief Commercial Officer at LS Retail. “We strongly believe that SaaS is the future of retail technology, and we are delighted that IDC recognizes the value we deliver to our grocery customers with our investments in innovative cloud technology.”

    Used in thousands of grocery stores

    The IDC MarketScape specifically focuses on LS Central, which unites POS, back office, and in-depth industry functionality in one platform, enabling retailers to use one platform instead of many, and giving them a single overview. Some of the functionalities specifically designed for the grocery industry include scale integration, fresh food management, electronic labels with centralized price control, integration to self-checkout machines, and ScanPayGo functionality, which allows customers to use their mobile device as a POS to scan items and pay.

    Currently over 8,500 grocery stores, supermarkets, convenience stores, and delis use our software solutions to run their business successfully. “LS Retail enjoys strong customer satisfaction for its support and ability to scale support along with a growing customer base,” the report also notes, adding that “LS Retail deploys development teams to ensure that client needs are met and that systems are performing optimally and being improved. This dedication to solving customer problems results in a stronger belief in the solution for its retail clients.”

    Kristjan Johannsson believes customer satisfaction to be at the heart of our success. “Over the past three years, in spite of the challenges caused by Covid -19, our net churn on license maintenance has stayed below 5%. Such a high customer retention rate is uncommon in our industry, and it’s a testament to the value of our unified commerce for groceries, and to the high quality of our customer service.”