Mindbox LLC

Wilmington,  DE 
United States
  • Booth: 555

Mindbox is a customer data platform enriched with a broad set of built-in marketing automation functionality. The platform works in real-time and enables brands to run complex omnichannel campaigns, personalized promotions, web and mobile personalization using a single comprehensive tool. Mindbox is trusted by hundreds of companies, including L’Oréal, Panasonic, Burger King, KFC, JBL, United Colors of Benetton, and more.


  • Customer Data Platform (CDP)
    Consolidate data from multiple sources into a single customer view

  • Product detail:

    — Unified customer profile, merging offline and online data 

    — Customer segments based on their data or behavior across online, offline and mobile channels, updated in real time or according to a schedule

    — Open API and ready-to-use integrations with CMS, CRM, ERP, POS, BI, mobile app and digital wallets

    — 750k RPM processing speed, transparent incident management with a status page
  • Multichannel Communications
    Cultivate engaging omnichannel interactions with customers

  • — SMS, email, mobile and web push notifications, chatbots and web chat channels

    Bulk campaigns, custom automated workflows, omnichannel cascade chains, A/B testing

    — Highly personalized messages with customer names, bonus points, prices and product recommendations

    — Machine learning-driven algorithms help manage campaign frequency and determine best sending time and next best action

    — Detailed campaign reports with prebuilt dashboards and integrations with BI systems


  • Website Personalization
    Personalize your website for each visitor to collect leads, increase average order value and conversions

  • — Personalized recommendations and best-selling products based on machine learning, available across your entire website, including the homepage, search page, product pages and in the cart
    — Dynamic blocks with product widgets, personalized offers, discounts or notifications, web stories and social proof

    — Pop-ups to collect leads, get reviews and encourage visitors to subscribe to campaigns and web push notifications

  • Loyalty Program
    Reward loyal customers with personal discounts and bonus points

  • — Gifts, personalized discounts and promo codes in the online store

    — Personalized messages printed on receipts for customers and on-screen text prompts for cashiers in retail stores

    — Prices and discounts synchronized across all channels, unified bonus points system, full online and offline customer purchase history
    — Points info and personalized offers displayed in all touchpoints, including the customer’s account on your website, in digital wallets and your app 

  • Ad Optimization
    Reduce acquisition and retention costs with personalized ads that grab customers’ attention

  • — Use first-party data to personalize ads based on customer details and activity online and offline

    — Single-window access to all ads manager accounts with automatic data updates

    — Easy 3-step setup: Choose which ad manager to upload your audience to → set up your ad account → choose a segment