MoEngage Inform is a unified messaging infrastructure that enables brands to build and manage transactional alerts across channels, through one API. Using MoEngage Inform, brands can provide real-time transactional notifications to better the customer experience, such as alerting customers every time a package has arrived, an order is confirmed, or if their password has to be reset. Inform is here to take the pain out of transactional alert management, so brands can focus more on creating great customer experiences. With MoEngage Inform and the MoEngage Customer Engagement Platform, brands will have one platform to support all of their transactional notifications and promotional customer engagement campaigns. Teams will be able to have a holistic view of the customer journey and collectively see where and why things are working or not working to inform future initiatives.
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