Netcore Cloud

New York, 
United States
http://www.netcorecloud.com
  • Booth: 270

Netcore Cloud helps ecommerce and D2C marketers create frictionless shopping experiences. By making each touchpoint highly personalized to the shopper, Netcore drives retention through increased engagement by personalizing search, web, app, email, and beyond.

 

Headquartered in Mumbai, India, with offices throughout Southeast Asia, Europe, Africa, and the Americas, Netcore serves over 5,000 customers across 40 countries, delivering 1B+ experiences/day; 500M+ emails, 700M+ push notifications, and powers 3% of all North American searches.  

 

The Netcore AI learns from over 25B+ interactions from over 1300+ ecommerce stores. Global brands like Tommy Hilfiger, Jockey, Crocs, Walmart, Disney Hotstar, Jeromes, Express and Dillards trust Netcore Cloud to reimagine shopper experiences, increasing conversions and repeat purchases while providing high ROI through a consolidated personalization intelligence and activation stack.


 Press Releases

  • Netcore Cloud has received the highest overall customer rating (4.6/5) as a Customers’ Choice in the 2022 Gartner Peer Insights ‘Voice of the Customer’ Report for Email Marketing Platforms.

    Netcore was rated highest in “Overall Rating,” “Support Experience,” “Deployment Experience,” and “Sales Experience.” A whopping 89% of reviewing customers are willing to recommend our product to others as of November 2022.

    What Is Gartner Peer Insights’ “Voice of the Customer”?The “Voice of the Customer” is a document that synthesizes Gartner Peer Insights’ reviews into insights for IT decision-makers. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process, as it focuses on direct peer experiences of implementing and operating a solution. In this document, only vendors with 20 or more eligible published reviews during the specified 18-month submission period are included. Reviews from end-users of companies with less than $50M in revenue are excluded from this methodology. See the full “Voice of the Customer” methodology here.

    Netcore Cloud earns the highest overall customer ratings of 4.6/5 as a Customers’ Choice for the second year in a row

    Being recognized in the Gartner Peer Insights Customers’ Choice quadrant for the second year running is a testament to our deep commitment to customer success and our customer-centric culture. The rating further motivates us to continue solving problems for our customers and innovating to help them stay ahead of the competition.

    We are immensely proud to be recognized as Customers’ Choice in Gartner Peer Insights ‘Voice of the Customer’: Email Marketing in 2022,said Kalpit Jain, Group CEO, of Netcore Cloud.“The sole reason behind this recognition is our focus on customer success. Our email marketing platform has always been a step ahead in delivering value to our customers and helping them achieve their business goals. We look forward to continue disrupting the email space and empowering our customers with email 2.0, AMP Email and the latest in email tech.”

    89% of the customers recommend Netcore Cloud!

    Our customers’ recommendations are the result of the ongoing value that our platform provides to their businesses. Netcore Could helps brands create a hotline with their customers, increasing engagement, conversions, and customer lifetime value.

    Netcore email marketing is a one-stop shop for everything from send-time optimization to predictive analytics, from crafting subject lines to creating customer journeys.  Our AI-powered platform helps create and deliver contextually relevant, perfectly timed, and highly personalized emails.

    What our customers had to say

    Gartner blog inline image1

    Read the full review here

    Gartner blog inline image2Read the full review here

    What is the future of Email Marketing?

    Emails today should be able to offer rich, engaging, interactive experiences that bring modern app functionality directly into the email inbox. Accelerated Mobile Pages (AMP) for Email does exactly that!  It is a Google-created open framework that allows marketers to embed website/app-like user experiences within emails.

    These AMP-powered email experiences deliver a significant lift in core KPIs for marketers who have begun testing them and are slowly changing the face of email as we know it. At Netcore Cloud, we frequently see a 7x to 20x increase in conversion metrics for AMP-enabled emails, representing a significant increase in overall program KPIs for some senders.

    We believe AMP for Email is the most exciting development in the channel since HTML, and it will significantly disrupt emails!

    Looking ahead

    Netcore is ending 2022 on a high note. Being recognized as a Customers’ Choice in the 2022 Gartner Peer Insights ‘Voice of the Customer’ Report for Email Marketing Platforms is a great honor.  In September, Netcore was also named a leader by G2 across the entire breadth of our services and products: Marketing Automation, SMS Marketing, Push Notifications, Email Deliverability, Transactional Email, Personalization, Marketing Platforms, and A/B testing.

    We thank our customers for placing their trust in us and helping us receive such accolades. This motivates us to continue creating innovative solutions to help our present, and future customers excel.

    *Gartner Peer Insights, “Voice of the Customer”: Email Marketing, By Peer Contributors, November 17, 2022.

    Gartner Disclaimer:

    The Gartner Peer Insights Customers’ Choice badge and Gartner Peer Insights are trademarks and service marks of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end-users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product, or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

  • We are thrilled about our customer for winning the MediaPost’s EIS awards 2022 in the Best use of interactive emails category. It is indeed a matter of pride for the customer and Netcore Cloud; their winning partnership and constant endeavor to innovate made this recognition possible.

    Let us give you a behind-the-scenes view of the exceptional AMP email campaign and how the Netcore partnership helped the customer achieve outstanding results.

    Creativity and innovation set the campaign apart

    Myntra enables hassle-free and enjoyable shopping experiences across the country with an extensive range of brands and products on its website and app.  The brand is constantly making conscious efforts to bring the power of fashion to shoppers via email messaging that is highly personalized, relevant and valuable.

    To send communications driven by segmentation and personalization, the brand realized the need to leverage customer data beyond the inferred and observed. They made an innovative effort to optimize their communication and worked with Netcore Cloud on an AMP-enabled email campaign to collect valuable zero-party data for ongoing use.

    The Netcore + Myntra Grammy Campaign incorporated trendy fashion looks associated with this year’s Grammy awards and featured a short, simple interactive survey within their emails. The survey asked for details like name, birthdate and gender that users could fill and submit without leaving the inbox. The brand brought innovations in their email campaigns that made their user’s experience delightful and avoided redirections and drop-offs.

    Not only did this extraordinary AMP email campaign make a mark, but it also generated a 140% lift in the survey response rates.

    The credit for the email campaign goes to:

    From Myntra: Anil Pradhan- Sr. Manager, CRM Marketing; Vignesher PS – Senior Officer, CRM

    From Netcore Cloud: Govind B. – Customer Success Manager; Alok Kumar- AVP Customer Success; Ganesh Rai – Product Manager; Santosh Valecha – Head of CS; Chaitanya Chinta- Head of Email; Kedar Parikh – VP, Product; Matthew Vernhout – VP, Deliverability.

    With Netcore Cloud’s help, 50+ global brands have rolled out interactive emails powered by AMP and achieved their goals. We help you set up and integrate AMP emails in as few as 10 days. You will find instant support for domain whitelisting, custom AMP design creation, and email delivery optimization that maximize the ROI of your AMP email campaigns. Connect with us to understand how you can benefit from our expertise and experience.

    About MediaPost

    For over 25 years, MediaPost has been the largest and most influential entity in media, marketing, and advertising. They provide news, blogs, and directories to help a community of more than 150,000 members to plan and buy traditional and online advertising.

    MediaPost’s EIS Awards recognize outstanding email marketing programs and initiatives brands and their agencies undertake.


 Products

  • Web Personalization
    Personalize website experiences at every stage of the shopper journey. Discover how to nudge shoppers down funnel to conversions, repeat purchases and higher AOV via personalized pages, product recommendations, push notifications, and exit intent messages
    ...

  • Personalized experiences for shoppers at every stage of their shopper lifecycle via web messages & notifications triggered at the right time and personalized product recommendations on key touch points such as the home page, product display page & category listing page. 

     

    Recommend popularity-based items like top sellers, individually personalized items like recently viewed items, catalog-based items like cross-sell or wisdom of crowd items like ‘viewers also liked’ or editorial items like ‘complete the look.’

     

    Well-known global brands like Crocs India, The Body Shop, and Jack & Jones have witnessed up to 30% reduction in bounce rates, a 100% increase in purchase rate, a 25% increase in add-to-cart rates, 80% higher click-through rates and generated 42X marketing ROI

  • Email Personalization
    Predict your shoppers’ next best actions and drive higher engagement and repeat purchases by personalizing their content and driving in-channel conversions. Supplement with AI-powered send-time optimization & subject-line generation for higher ROI...

  • Personalized emails for shoppers at every stage of the shopper journey with automated workflows - welcome series, cart abandonment, loyalty programs, abandoned browse, product recommendations, personalized offers, and more!

     

    Apply AI to emails with predictive segmentation & engagement, send-time optimization, and subject-line optimization to deliver emails at the right time for higher inboxing & open rates and ROI. 

     

    Transform your emails with highly interactive and engaging emails that allow your shoppers to explore products, write reviews, and receive gamified discounts within the inbox with AMP for email. With no redirects and reduced drop-offs, AMP emails bring unmatched conversions and ROI for your brand. 

     

    Well-known brands such as Canon, Myntra (Walmart brand), Pier 1, and Caratlane have witnessed up to 300x uplift in click-to-open rate, 90% positive open lifts via STO, and 140% lift in conversions from the inbox. 

  • App Personalization
    Personalize your mobile app, push notifications, and product recommendations shopper experience from onboarding to discovery through to activation and beyond, and see an increase in feature adoption, goal conversions, and lifetime value...

  • Engage, convert & retain shoppers with product recommendations, personalized nudges, and walkthroughs, push notifications, and in-app messages on your mobile app.

     

    From onboarding to activation through to conversion and retention, with Netcore’s app personalization, brands can segment and orchestrate customized behavior-driven journeys, A/B test multiple app screens, guide users to their next best action with personalized walkthroughs, and much more.


    Well-known global brands like Crocs, The Body Shop, and Jack & Jones have witnessed up to a 30% reduction in bounce rates, a 100% increase in purchase rate, a 25% increase in add-to-cart rates, 80% higher click-through rates, and generated 42X marketing ROI by using Netcore Cloud.
  • Search Personalization
    Simplify product discovery through AI-powered onsite search that curates shopping experiences to cater to unique shopper needs driving an increase in search conversions, AOV, repeat purchase rates and more....

  • Show relevant and personalized search results with our AI-powered product discovery solution. Analyze each shopper’s demographics, browsing behavior, recent purchases, and affinities to dynamically curate relevant results to enhance their product discovery experience. 

     

    We guarantee a 20% increase in conversions with search personalization. Global brands such as Jerome's, Ashley Furniture Industries, and Deborahlippmann.com have seen a 45% increase in search orders, a 28% increase in revenue, and a 39% increase in site conversions in less than 30 days!