NRF 2021
Nibble is the award-winning AI chatbot that lets brands negotiate 1-1 with every customer for an instant win-win deal to make both retailer and customer smile.
Nibble’s automated, entertaining negotiation has been proven to more than double conversion rates, measurably improve customer engagement and increase AOVs.
Nibble lets brands take back control of their discounting. Brands deploy Nibble to avoid abandoned baskets before they happen, to clear excess stock or allow customers to make their own bundled deals. Providing a nudge to complete the sale, targeted only towards selected products, customers or on website behaviours, retailers of all sizes and across all verticals have deployed Nibble to differentiate their brand with a fun and memorable user experience while mitigating the negative brand impact of voucher codes, discounts and promotions.
Every month, Nibble chats with more than 50,000 users across the US, Europe and Asia, handling thousands of hours of negotiations and converting millions of baskets which would otherwise be abandoned.