OneView Commerce

Transform Store Engagement 

OneView gives you control with our commerce anywhere microservices plus the headless power to build the store experiences you need— quickly and efficiently. Use our headless architecture to transform critical store operations including POS, Inventory, Pickups and more, on a cloud-native, API-first unified commerce platform. OneView's unified transaction engine provides:

• Channel-agnostic transaction processing and management
• Cart calculations, substitutions, promotions and payment
• Instant tLog generation

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“Using OneView’s platform, we continue to deliver an innovative associate experience. The solution helps us create a seamless experience through guided processes and simplified training—ultimately reducing our customer wait times.”

-Sriram Samu, Customer Technology Vice President at Kroger

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Ready to optimize order fulfillment, supply chain execution, and real-time product status?

Our inventory management software takes live feeds of transactional data (buys and sells) into its API-first service layer and allows any application to access and update inventory status instantly. OneView’s cloud-native solution makes it easy for store associates to locate, transfer, or ship items to provide exceptional and relevant customer service.

• Replenish on-demand aligned to your unique rules

• Pinpoint allocation by customer, channel, use case + more

• Instantly record holds, buys & sells everywhere

• Inject speed and accuracy into stock & order management

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“OneView gives us the robust support we need for critical in-store experiences and the full range of touchpoints that allow frictionless digital-to-store interactions.”

– Molton Brown Ltd

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Powered by Out-of-the-Box, Future-Proof Technology 

Leverage OneView’s Unified Commerce Transaction Engine to enable a modern, light footprint and flexible self-checkout experience. Gain control over the user experience with OneView’s agile, flexible technology infrastructure that circumvents legacy constraints that currently limit the power and reach of your self-checkout strategy. Furthermore, like all OneView SaaS applications, Self-Checkout speeds innovation delivery in as little as just weeks with: 

• A ready-to-use, out-of-the-box solution 
• Easy integration into backend systems 
• Unified commerce technology that bridges digital and in-store shopping experience 
• Lower cost of ownership 
• Elimination of expensive development costs 
• A building block for layering in other parts of a unified experience 
• Elimination of silos that fracture the customer experience 

Robust Solution/User-Friendly, Frictionless Experience 

Pre-built with brandable experiences, OneView Self-Checkout provides highly tailored features that improve the user experience and minimize attendant time, including: 

• Navigating with a large screen and intuitive user interface 
• Support for age-restricted item verification 
• Managing the checkout workflow 
• Integrating a loyalty program 
• Efficient product scanning and lookup 
• Requesting item void without interrupting checkout process 
• Requesting assistance 
• Offering customers the opportunity to apply loyalty rewards, discounts, and coupons 
• Multiple card payment options with Verifone, Adyen, Aurus and Ingenico 
• Convertibility from self service to full service cashier mode in seconds 
• Paper and electronic receipt options 
• Improve Operations, Optimize Resource Utilization 

In addition to streamlining the checkout experience by reducing wait times, Self-Checkout lowers operational expenses and helps mitigate retail’s labor shortage. The highly flexible, lightweight footprint allows your store to quickly adjust associate resources in response to traffic by supporting convertible lanes that can switch to cashier operation with a scan of an associate’s badge. Likewise, should a customer request assistance in voiding an item or adjusting a price, a quick scan of an associate’s badge provides access to all approved manager functions. OneView’s comprehensive self-checkout analytics reporting and dashboard provide the retailer with critical KPIs that will identify intervention types, frequency, and average response times. This actionable information can be used to reduce interventions improving the customer experience and the operational workflow of the self-checkout area. 

OneView’s portfolio of quick-start, ready-to-use SaaS applications and Unified Commerce Platform functions enable stores to put customers at the heart of every business strategy with rapid execution of digital-to-store engagement. In addition to Self-Checkout, learn more about our Point of Sale, Inventory, Order Management, and Pickup and Delivery solutions.