Sell from any channel. Fulfill from any location.
Your business, your terms.
 
Flexible and scalable technology.
Our platform is 100% API-first and developer-friendly. We are cloud native and auto-scaling, which means that we seamlessly match demand peaks and grow alongside you in an environment that is yours. Create the customer experiences and business processes that fit your needs.
 
Improve your operational efficiency.
We unify all your inventory and fulfillment locations and help you turn your stores into hyperlocal fulfillment centers. Cut shipping costs and maximize revenues, while our user-friendly business apps will help your staff fulfill orders more efficiently. Our configurable workflows support complex and unique business processes, as well as all omnichannel fulfillment scenarios.

Maximize profits and customer satisfaction.
Embrace omnichannel sales. Cut your fulfillment time and costs with Ship-from-Store and BOPIS. Explore the possibilities of our advanced and configurable fulfillment options. Exceed customer expectations and generate customer loyalty.

What makes us different?

• We are an API-first platform that grows with you
• We offer powerful workflows to support your business
• We turn your stores into hyperlocal fulfillment centers
• We have user-friendly business apps
• We have dedicated retail and grocery apps
• We support last-mile delivery

Don't settle for good. You deserve great.

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terms.

The API-first commerce platform that makes omnichannel retail work.
A comprehensive suite of commerce services to help you engage customers effectively on every channel. Whether you're building a new ecommerce site, a mobile shopping app, or integrating your physical stores into your online experience. 

Create a seamless digital shopping experience
Quickly launch new online storefronts and omnichannel experiences for your customers. Our open and extensible platform helps you bring commerce to any device or application, and convert more shoppers with the right content and offers. Combined with our Digital Commerce Experience Management (DCXM), you have all the tools to create your end-to-end customer journey

Merchandise your products more effectively
Unified product management across the entire lifecycle, from product content acquisition and enrichment, to catalog management and visual merchandising. Customize your product attributes and categories to suit your requirements, and leverage our Product Sets and Merchandising Queries to quickly build dynamic product collections that you can embed at any point in the shopping experience.

Drive sales with creative pricing and promotions that are consistent online and in-store 
Satisfy any campaign requirement with detailed price list management, access to the most comprehensive set of out-of-the box promotion types, and flexible customer segmentation. The platform's data exchange capabilities also make it easier for retailers to unify pricing and promotions across sales channels.

Increase customer loyalty with omnichannel order management
Get visibility on inventory across your entire network of distribution centers and stores, and fulfill orders faster, at a lower cost. With built-in Distributed Order Management, and customizable order workflows, you can ensure customers get quick access to the products they want every time. 

Leverage our Mobile Store Fulfillment to enable true buy anywhere fulfill anywhere’ capabilities, with a simple management process for your store associates.

Manage all your markets and ecommerce sites in one place
Launch new markets, sites, and product offerings faster. Our Commerce Modeler helps you define the hierarchy of your entire offering for your various regions and different brands, so you can manage them all with ease.

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Create engaging online shopping experiences for your customers that convert more sales.

Seamless content + commerce experiences optimized for all devices
To engage online shoppers, you need to provide the right content and products at the right time. DCXM combines a full–featured CMS, a rich set of ecommerce components, and smart product merchandizing to help you build online storefronts tailored to your customers' needs.

Improve product placement with smart visual merchandising
Be more productive with simple product merchandizing tools, and the ability to easily create dynamic product collections anywhere on your site. DCXM provides all the tools you need to build the perfect product offerings and landing pages in minutes for your next campaign.

Ensure customers find what they need with enterprise-class search
DCXM includes smart product and content search for ecommerce with powerful faceted navigation features, and search UI components built-in. Build better search experiences, so your customers easily find what they're looking for every time.

Empower marketers with simple and effective content management
Easy browsing and instant editing enable your marketing team to create content as needed without IT involvement. Templates and style options make it simple to follow branding and design guidelines. The integrated workflow and scheduling ensure you publish content according to your campaign and site refresh calendar.

Create the right experience with DCXM Components
Components and functions allow you to create flexible content elements and integrate external functionality in a reusable way. Leverage our pre-built components offering dynamic content layouts, product merchandizing options, campaign banner displays and more. Or use your development skills in Razor, C#, or XSLT to build new components of your own. 

Get started fast with our Reference Storefront
Help your development team ramp up fast with pre-built ecommerce components, page templates, shopping carts, wish lists, and more. The reference storefront is based on ASP.NET MVC, using Handlebars.js for Javascript templating, and you can use our existing templates as they are, customize them to your needs, or create new ones. 

Easily scale in the cloud to any number of markets and ecommerce sites
DCXM puts performance first and is built for scale on the Microsoft Azure cloud.  You can start with a small deployment for local implementation, and quickly scale to manage any number of ecommerce sites and millions of users. Intelligent caching, and native CDN integration also help ensure optimal site performance as your business continues to grow.

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Leverage your stores as local fulfillment centers.

Increase online sales by making store inventory more accessible
Aggregate inventory from all your stores and distribution centers and make all your products available to your customers wherever they shop. Advanced order routing and omnichannel fulfillment capabilities ensure you can meet your promise to customers, while using inventory from the best location.

Enable Ship-from-store, Ship-to-Store, and In-Store Pickup with one simple solution
Leverage your stores as hyperlocal distribution centers. Mobile Store Fulfillment offers customers the benefit of faster home delivery and the option to buy online and pick-up in store. Retailers are able to optimize in-store inventory usage, and can significantly reduce the time and cost of fulfilling online orders.

Create a more efficient experience for your stores

• Simple fulfillment process for store associates 
• Configurable order routing and workflows
• Fulfillment SLAs and status notifications

Get the visibility you need with store fulfillment analytics
The platform captures all the key fulfillment events tied to every order, providing retailers with insights on the types of orders being sent for store fulfillment, the performance of different stores in fulfilling those orders, and the performance of the overall store fulfillment program. You can also dive directly into any specific order to troubleshoot problems more deeply.

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