Accuvia Software Group

Chicago,  IL 
United States
  • Booth: 3781

“How do we engage with our customers?”

This is the fundamental question that successful retailers need to ask themselves each and every day. If you don’t yet have an answer to this question or are not satisfied with your answer, stop by to hear how other successful retailers are doing it.

Engaging with your customers is more than sending them an email or text. It is knowing your customers and understanding their preferences. Learn how our integrated suite of solutions can help you better identify, understand and engage with your customers.

Accuvia Software Group is a software company that is passionate about helping retailers engage with their consumers. We are more than just a vendor and through close collaboration, help retailers optimize store operations. At the end of the day, our job is to help you answer the question specifically for your business:

How do you engage with your customers?

 Press Releases


    Chicago, IL (November 2022) -- On Friday, November 11th, Accuvia Software Group, a POS and retail analytics provider, finalized a Value-Added Reseller agreement with AI-powered retail traffic analytics provider, FastSensor. This partnership will allow Accuvia to offer retailers a more complete picture of store operations through customer journey analytics.

    FastSensor’s patented technology uses sensors to count the number of people walking by and into the store. Inside the store, the sensors continue to passively collect anonymous traffic data so retailers can see where their customers are spending the most amount of time while respecting their privacy. Once the data is collected, it is analyzed via artificial intelligence and machine learning to give retailers a true conversion funnel of their brick-and-mortar stores.

    FastSensor’s technology and data add another dimension to Accuvia’s VIA|central office analytics solution. VIA|central office is a cloud-based data hub that allows retailers to capture key datasets from their store operations. This store data includes sales, general operations, customer demographics and sentiment, weather, and now traffic. All this data is securely collected and analyzed to help retailers develop key insights on their stores.

    The FastSensor solution together with Accuvia’s VIA|central office provides brick-and-mortar retailers with metrics that have previously only been available across online channels. These metrics include a conversion funnel that determines the customer journey through the physical store experience starting from the people walking by outside the storefront, to the AI qualified visitors walking in, areas within the store that they visit, for how long (heat mapping) and finally conversion at the POS. This funnel will allow retailers to optimize marketing efforts, further understand the in-store customer experience, and identify the areas of the funnel that can be improved via A/B testing principles     

    “Retailers can’t just set up shop and hope to survive,” said Michael Hess, CEO of Accuvia, “They need analytics to see what works and what doesn’t.” Kalon Welch, EVP of Business Development at FastSensor said, “We are honored to partner with Accuvia to help their retailer clients illuminate their customer journey to maximize efficiencies, sell through and reduce costs.”


    About ASG: ASG helps retailers optimize store operations through our advanced retail platforms. Our systems are designed to elevate customer engagement and provides retailers with a tool to gather and view store data in a centralized location, and in real time. Our solutions include:

    VIA|store – Our advanced POS software, made for customer engagement

    VIA|central office – Our enterprise data hub platform, the home of your store data

    VIA|loyalty – Our retail loyalty platform, the engine that drives customer loyalty

    About FastSensor: FastSensor, the first AI-powered customer journey tracking technology that provides privacy-emphasized retail analytics to improve engagement and maximize ROI. FastSensor connects brands to customers in physical spaces so that you can measure your store like you measure your website.

    For questions contact:

    Jared Chimil, BD


  • VIA|store
    VIA|Store is a feature rich POS platform that provides an advanced set of functions for the general retail environment. VIA|store is installed in thousands of store locations throughout the US and Canada.


  • Our advanced store system plaform, VIA|store will meet your current needs as well as unknown future requirements. We have worked hard to develop a highly integrated system that will seamlessly adapt to current operations, be felxible enough for future needs, be able to scale quickly and easily, and be intuitive enough to reduce training and familiarization. Some key features of our platform include:

    • Windows based for flawless integration with new or existing hardware
    • mPOS configuration to meet customers wherever they are
    • Self-Service configuration to expand checkout options
    • Advanced UI for quick familiarization
    • And much more...

    VIA|store will also instantly, constantly, and securely capture and share data with our cloud-based enterprise management and reporting system. This allows your leaders to make key decisions in real time by having the right data at the right time.

    Learn more by stopping at booth #3781.

    Or visit

  • VIA|central office
    A cloud-based hub for all store operations, data, and insights. This solution is a comprehensive tool that provides insights from every corner of the retail space in order to help close the gap between data analysis and real-time decision making


  • VIA|central office captures data from multiple touchpoints around the physical and virtual store and consolidates transactional, behavioral, demographic, and psychographic data in one place. That data is then converted into readable and usable graphs, charts, maps, and much more, in order to make key, actionable decisions all in real time. Some more key points:

    • Provides the store organization with tools to do their job more efficiently
    • Becomes the hub for all store operations, data, and insights
    • Single destination for user's data and information
    • Provides insights into the organization's customers, merchandise, operations, sales, and more
    • Supplements exisitng tools vs replace them

    In addition to existing platforms, VIA|central office is able to seamlessly integrate with new systems that meet future requirements. With third-party API's, your store data becomes that much richer. Some existing data platforms we integrate with include heat map and traffic data, walk-in, walk-by data, and customer sentiment platforms.

    Learn more by stopping at booth #3781

    Or visit