Sapphire

New York,  NY 
United States
https://www.sapphiresystems.com/

• Booth: 4223

Sapphire is the largest digital operating transformation provider to the mid-market and mid-enterprise clients. Our mission is to turn operating friction into digital business momentum. Through the passion and expertise of our people, we unlock the cloud-delivered operating platforms, digital user experiences, data analytics, and intelligent automation that transforms our clients operational performance. We are globally significant partners for SAP, ServiceNow, Automation Anywhere, Infor, Hexagon and AWS, and we have transformed the digital operating capacity, capability, intelligence and resilience of over 1,250 clients in the UK and US through our portfolio of consulting, design, delivery, lifecycle service, and cloud services.

 Press Releases

• A new brand to transform digital operations! (Nov 09, 2022)

  Feb 2nd 2022

  Today the Sapphire Group officially unveiled our new brand, bringing our energized group of companies, our extended portfolio, and our passionate people together under a single purpose – to reduce the business friction and accelerate the digital momentum in underserved mid-market to mid-enterprise companies across the UK and US; delivering transformation to those who have most to gain from digital.

  With our enlarged group now supporting the digital operations transformation needs of over one thousand businesses - the engines behind economic growth in the digitally driven world - our new brand and group vision cements our position as the leader in modern, progressive, outcome-centered solutions and services.

  Chief Executive Vince de Luca and Chief Strategy Officer Chris Gabriel tell you what you need to know.

  Q. Why did Sapphire want to re-brand the company?

  Vince: “Sapphire has an amazing story over many decades, servicing the mid-market to mid-enterprise market with operational transformation. Since December 2020, we have been executing on building out a company unique in terms of portfolio, capability, and opportunity. In the past twelve months, we have brought together five companies [Sapphire, Pioneer B1, ITOM Solutions, InCloud Solutions, and Opal Wave], creating a unique offer to mid-market to mid-enterprise companies. As we go forward, we want our clients to see one Sapphire, one vision, one portfolio and one team who are there to serve their multiple operational transformation needs. This new brand and new brand promise of delivering frictionless digital across finance, operations, IT or digital lines of businesses powerfully represents our diverse and passionate team capabilities and the impact they bring on our client's businesses

  So this is the perfect time to bring the new Sapphire brand and vision together to better represent our value to our customers, our amazingly talented people, and to bring together our growing portfolio under a single brand promise; creating frictionless digital.

  Q. What are the major trends you hope to deliver on?

  Chris: Sapphire’s heritage is steeped in embedding the operational impact of multiple generations of FMS, ERP and EAM platforms into our client's business; and we have become the operational transformation specialist to hundreds of customers in the UK and US. Last year we embarked on a strategy of consolidating and growing our core capabilities in SAP in the UK and US, especially in cloud-delivered transformation with SAP ByDesign and S4HC. And we wanted to extend digital transformation further across our clients. Our acquisition in ITOM and ITSM operations [with ServiceNow], in Data Analytics and Enterprise Performance Operations [with SAP], and our organic investment in Intelligent Automation/RPA [with SAP and Automation Anywhere] extended our reach and offer into more of our clients operating needs. Why? Because our clients want their businesses to be joined up, operate with less friction, and that means transforming each operational area individually and together. We are uniquely placed to maximize the business, operational, financial and competitive advantages of digital to our customers and we wanted our brand to represent what we can do for our customers.

  What are your plans for the future?

  Vince: "Our first priority is to work with our existing clients to help them reduce friction across their business. That means engaging and explaining how we can help them transform multiple business areas and also derive more benefit from their data, streamline with automation, or create new experiences with workflows. Secondly, our clients want to unlock the value of the cloud; whether that’s moving their existing environment to our cloud service or consuming everything we do from cloud SaaS models. Growth with SAP in S4HC and RISE, our ByDesign ERP business, our ServiceNow practice, or delivering new innovation such as RPA directly from the cloud are all fast growth cloud-first areas of growth. And we will continue to consolidate geographically seeing the US as a huge opportunity to keep extending our value and reach into clients.

  Our new brand and brand promise has never been more relevant to our clients, and becoming their primary source of operational transformation represents an enormous opportunity to ensure mid-market and mid-enterprise customers can access the service and solutions that are so important to competitive differentiation and success in the coming years.”

  About us

  Sapphire is the largest digital operating transformation provider to mid-market and mid-enterprise clients. Our mission is to turn operating friction into digital business momentum. Through the passion and expertise of our people, we unlock the cloud-delivered operating platforms, digital user experiences, data analytics, and intelligent automation that transforms our client's operational performance. We are globally significant partners for SAP, ServiceNow, Automation Anywhere, Infor, Hexagon and AWS, and we have transformed the digital operating capacity, capability, intelligence and resilience of over 1,250 clients in the UK and US through our portfolio of consulting, design, delivery, lifecycle service, and cloud services.

• Briggs of Burton Rises to Global Challenges with SAP S/4HANA Cloud and Sapphire Systems (Nov 09, 2022)

  Dec 1st 2021

  Process engineering specialist serving brewing, pharma, and food sectors optimizes digital transformation with SAP S/4HANA Cloud via RISE with SAP  

  Sapphire Systems, a leading digital operating platform provider, and Briggs of Burton have gone live with RISE with SAP in just 8 months from start to finish.

  The transformational SAP S/4HANA Cloud ERP system, which has embedded AI and machine learning, boosts visibility, supports decision-making and planning for process engineering specialists, underpinning an ambitious growth strategy that will see Briggs of Burton’s turnover increase to £100 million by 2024.

  Briggs of Burton also represents the first company in the UK to go live with SAP’s new RISE with SAP offering, a comprehensive, intelligent, customer-specific business-transformation-as-a-service offering. SAP remarked this is one of the very few S/4HANA Cloud projects that goes live from start to finish in 8 months.

  Focused on the design, engineering, and build of hygiene-led facilities for brewers, distilleries, pharma, biotech companies, and specialist food sectors, Briggs of Burton replaced an outdated legacy system with new future-proof ERP capabilities. Crucially, these capabilities include the very latest technologies and maximize visibility and transparency to seamlessly manage projects, as well as in-depth reporting. 

  Working closely with Sapphire Systems, an SAP technology partner selected based on its extensive knowledge and experience of SAP platforms, as well as professionalism, dedication, and team chemistry, Briggs of Burton anticipates that SAP S/4HANA Cloud will deliver improved accuracy, visibility, insights, and decision-making, as well as comprehensive reporting from which to shape planning. The RISE with SAP package was particularly appealing based on its ability to bring all aspects of a transformation together to simplify and integrate processes, crucially without the need to make high up-front investments.

  “I want to give a heartfelt thanks to the team at Sapphire, the hard work and dedication shown is genuinely appreciated. I also must praise your ability to leverage resources across the globe to meet requirements, this ability was a critical element in making this project a success and delivering it within 8 months. A truly first-class, global service delivering to promise”.

  Nathan Beddoe – CFO – Briggs of Burton.

  Facilitated by RISE, SAP’s Ariba Network in particular, allows Briggs of Burton to tap into the world’s largest B2B marketplace, and in doing so work more efficiently and effectively on all shared aspects of business commerce, proposals, contracts, invoices, and payments, saving time and money. 

  “A true consulting partner and trusted advisor, Sapphire Systems helped us to review all of SAP’s platforms in granular detail, drawing upon the team’s extensive experience of SAP deployments, to ensure we opted for the best fit for our future business requirements,” comments Nathan Beddoe, finance director at Briggs of Burton. “They paid close attention to understand all our specific needs and nuances, both those specific to our business and those of our parent company in China, and worked closely with us to scope out the best, most efficient platform for digital transformation, and indeed the best methodology to support our journey. 

  “As well as helping us to create a robust business case from which to help secure buy-in from stakeholders across the organization, they guided us fully on the best path to seeing maximum value from our investment in SAP S/4HANA Cloud.” 

  Sapphire Contact
  Chris Gabriel, Chief Technology Officer
  T: +44 (0)330 128 1000
  E: chris.gabriel@sapphiresystems.com

  About Sapphire 
  Sapphire Systems is a leading enterprise software applications and digital operations technology provider enabling organizations to transform and run with intelligence, speed, agility, and operational excellence. We empower our employees to work alongside our 1,000 customers worldwide to develop advanced technology innovation and cloud services and turn their operations into significant business advantage. Headquartered in London, England, with sales, services and development locations throughout the UK, USA, Latin America and Asia, Sapphire delivers industry leading customer satisfaction, 24-hour support and expertise to accelerate our customers’ digital futures with confidence. For more information, visit www.sapphiresystems.com. 

  About Briggs of Burton 
  Briggs of Burton is a global process engineering, project management, and fabrication company that designs and builds world-class facilities. For more than 285 years, Briggs of Burton has served its clients by delivering innovative and integrated process solutions across the globe. Delivering safe, efficient, and hygienic process designs to the brewing, distilling, food, and pharmaceutical industries. Briggs of Burton has offices in the US, UK, and China, and is now part of CIMC Tank and Process (CETP) Business Unit Liquid Food. For more information, visit www.briggsplc.com.

• LetsGetChecked Selects RISE with SAP and Sapphire Systems (Nov 09, 2022)

  Feb 17th 2022

  Fast growing global healthcare solutions leader drives digital transformation and builds scale with SAP S/4HANA Cloud.

  Sapphire Systems, the largest digital operating transformation provider to mid-market and mid-enterprise, today announced that global healthcare solutions company LetsGetChecked, has selected RISE with SAP S/4HANA Cloud. The platform will support rapid growth and diversification at the Dublin-based innovator of healthcare services, facilitating greater control, collaboration and confidence. The initial project is anticipated to be live in December 2022, with roll-out to the company’s laboratories to follow in phase two.

  LetsGetChecked experienced exponential growth since its founding in 2015. Having secured $71 Million in Series C funding, opened its first privately owned state-of-the-art laboratory in Monrovia, CA in the US, and delivered against overwhelmingly high demand for COVID-19 testing, a new platform had become imperative to underpin global operations and sustain future growth. The company closed a $150 million Series D round of financing in June 2021, which brought the total capital raised by LetsGetChecked to more than $260 million.

  Having used cloud accounting application Xero since its inception, LetsGetChecked’s market potential and ambitious growth plans necessitated a more scalable, intelligent and comprehensive end-to-end platform, which would support the entire business. Crucially, the solution needed to support nuances such as complex LOT traceability,expiry date management, and regulatory compliance around patient health records.

  Following a thorough evaluation of the market, LetsGetChecked selected SAP S/4HANA Cloud from a shortlist comprising Netsuite and Microsoft. The decision was based on the system’s depth of capabilities, intelligence and scale as well as ease of use - access to SAP Ariba Network for greater collaboration in procurement was also considered particularly valuable. Sapphire Systems was chosen as the deployment partner based on experience and expertise on similar projects and there was a strong cultural fit with the team.

  “We’ve seen massive disruption in the healthcare market as consumers and employers have become more and more comfortable with the concept of at-home testing and care, and this has catapulted our model extremely quickly,” said Gary Fitzgerald, Group Financial Controller of LetsGetChecked.

  “Our decision to invest in a world-class digital platform was pivotal to support our next stage of growth and it quickly became clear that SAP S/4 HANA Cloud would be an excellent fit for our complex business model. Their system delivers automation, simplifies business processes in the cloud, provides real-time business insights and visibility of the entire sales, inventory and fulfilment lifecycle. Complementing the platform, Sapphire Systems understands all our complexities and specific needs. Their team worked closely with us to scope out the right project methodology and expedite performance,” continued Fitzgerald.

  “If there is one thing the last two years have taught us, it is that speed of change and adaptability to change defines success,” comments Chris Gabriel, Chief Strategy Office for Sapphire. “We are incredibly excited to be partnering with LetsGetChecked and SAP to deliver the powerful combination of SAP S/4HANA Cloud speed and RISE adaptability to create the digital operating platform that will now sit at the core.”

  “RISE with SAP is designed to help organisations deploy SAP S/4HANA Cloud in the most straightforward, structured way possible, enabling their digital transformation in the cloud,” comments Michiel Verhoeven, managing director for SAP UK & Ireland. “We have a great sense of pride from servicing high growth, market innovators such as LetsGetChecked. Through the strength of Sapphire Systems as a quality SAP Partner, RISE will enable a faster time to deploy, implementation of standard processes and innovation outside the core.”

  About SAP

  SAP’s strategy is to help every business run as an intelligent enterprise. As a market leader in enterprise application software, we help companies of all sizes and in all industries run at their best: SAP customers generate 87% of total global commerce. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. SAP helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want – without disruption. Our end-to-end suite of applications and services enables business and public customers across 25 industries globally to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improve people’s lives. For more information, visit www.sap.com.

  About LetsGetChecked

  LetsGetChecked is a global healthcare solutions company that provides the tools to manage health from home through direct access to diagnostic testing, virtual care, and medication delivery for a wide range of health and wellness conditions. LetsGetChecked’s end-to-end model includes manufacturing, logistics, lab analysis, physician support, and prescription fulfilment. The company empowers people with accessible health information and care to live longer, happier lives.

  To date, LetsGetChecked has delivered nearly three million tests and served more than 300 corporate customers with testing services and biometric screening solutions since it was founded in 2015.

  LetsGetChecked is available nationwide in the United States, the United Kingdom, and most EU countries. It is co-headquartered in Dublin and New York.

  About Sapphire

  Sapphire is the largest digital operating transformation provider to the mid-market and mid-enterprise clients. Our mission is to turn operating friction into digital business momentum. Through the passion and expertise of our people, we unlock the cloud-delivered operating platforms, digital user experiences, data analytics, and intelligent automation that transforms our clients operational performance. We are globally significant partners for SAP, ServiceNow, Automation Anywhere, Infor, Hexagon and AWS, and we have transformed the digital operating capacity, capability, intelligence and resilience of over 1,250 clients in the UK and US through our portfolio of consulting, design, delivery, lifecycle service, and cloud services.

  To know more about Sapphire Systems, read our recent interview with Chris Gabriel, Chief Strategy Office for Sapphire.

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