Bakkt

Alpharetta,  GA 
United States
http://www.bakkt.com
  • Booth: 1333

At Bakkt, we’re building what’s next for customer engagement.

We saw the way brands were engaging customers and believed there had to be a better way. We start with understanding today's consumer, how best to meet them where they are, and how to help our business partners meet them there.

With our technology, we unlock the utility of crypto and other assets to help business partners bring delightful new opportunities to their consumers that can drive deeper engagement.

Why not buy and sell crypto directly in your bank's app? Why not redeem your loyalty points for travel? Why not earn rewards in crypto, cash—or both?

We build the products that help businesses scale connected customer experiences in the digital economy. We’re seasoned experts. We’ve worked with hundreds of partners. And we’re just getting started.

 Products

  • Bakkt® Apple Rewards
    Partner with Bakkt to deliver Apple products to your customers. With the Apple Rewards Store, your customers can redeem loyalty currencies or use split-pay for the latest Apple products....

    • Offer customers the ability to buy Apple products directly through your loyalty ecosystem.
    • Give your customers access to the latest and greatest Apple products. New items are added to the catalogue within three days of release.
    • Increase customer engagement with your current customers and attract new ones.
    • Deepend affinity with your loyalty members when you enable them to redeem points for products.
  • Bakkt® Travel Rewards
    Help your customers get the most out of their rewards with options to redeem for travel with points, cash, or split-pay. Bakkt® Travel Rewards is a full-service travel platform with the support you need to get your customers where they want to go.

    ...

    • Give customers the emotive value they want from your brand, increasing engagement with current customers and attracting new ones.
    • Leverage Bakkt's U.S.-based, travel-trained customer service team to deliver your customers a delightful experience.
    • Covering every aspect of travel along the purchasing journey, our technology was built for transactional volume and growth while delivering a seamless experience.

    Bakkt is a fully accredited and bonded IATA travel agency.

  • Bakkt® Merchandise Rewards
    Customers get the most out of their rewards when they can shop with loyalty currency and split tender. Bakkt® Merchandise Rewards delivers flexible, customizable storefronts with over one million items to choose from....

    • Build deeper customer loyalty by providing access to a wide selection of appealing retail redemption options.
    • Strengthen engagement with incentives that bolster your program.
    • User-friendly interface for rewards storefronts that deliver a delightful user experience.
    • Partners integrate to our rewards solutions via their points bank provider.
  • Bakkt® Crypto Rewards
    Connect rewards with crypto to create your next-generation loyalty ecosystem. With Bakkt® Crypto Rewards, you can let customers redeem loyalty points for crypto—or even reward them with crypto directly....

    • Easy API integrations provide flexible ways to introduce and manage cryptocurrency rewards. Choose a user interface built by Bakkt for speed to market, or build your own for a custom experience.
    • Leverage Bakkt's deep expertise across rewards redemption in the new cryptocurrency space. New pathways to loyalty ensure there's something to keep every customer engaged.
    • With multiple ways to activate Bakkt® Crypto Rewards, you can engage customers on your own terms. Meet them where they're at in the way that's best for your brand.
    • Regulated, insured, institutional-grade custody solution means customers' cryptocurrency assets are protected every step of the way.
  • Bakkt® Gift Card Rewards
    Offer your customers gift cards available for redemption, cash purchase, or split pay. Bakkt® Gift Card Rewards delivers options across retailers and restaurants throughout the U.S....

    • Over 400 ways to reward customers (or their friends) with immediate spending power.
    • Bakkt's point bank is integrated with the most loyalty program providers, making it easy for you to plug-n-play.
    • New offerings are always on the horizon, ensuring your customers have access to what's next.
    • We handle supplier relationships and inventory, so you can focus on keeping customers happy.
    • Across our loyalty offerings, Bakkt is keeping up with customers so they have what they want, when they want it.

Categories

Customer Service and CRM
  • Loyalty and Rewards
    • Information Technology
  • Meta and Web 3.0
  • Vendor Relationship Management
    • Marketing and Communications
  • Customer Engagement
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