New York,  NY 
United States
  • Booth: 4061

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.


 Press Releases


  • Modern Care
    Unify your contact center with the world’s leading digital-first, proactive customer service solution....

  • 90% of customers want immediate responses to their questions, but most contact centers can’t keep up. Sprinklr Modern Care is the first purpose-built Contact Center as a Service (CCaas) that ensures you and your agents can offer frictionless support. It scales customer service across 30+ digital and traditional channels — including voice — with self-service systems, AI bots, and one unified view of the customer. 

  • Modern Research
    Make decisions based on proactive, AI-powered research, based on the most complete set of customer experience data....

  • Capture customer experience measurements and insights in real time. All in one place. 

    97% of brands say they struggle with turning vast amounts of unstructured data into actionable insights. But with AI-powered Modern Research from Sprinklr, you can transform data from millions of conversations — including 200 billion historical messages across 30+ digital channels — into actionable insights for your entire business, giving you a single, unified, 360° view of your customers to drive faster, smarter business decisions.

  • Social Engagement & Sales
    Deliver a positive experience that’s true to your brand — no matter where your customers are digitally....

  • Your customers are online. Everywhere. If you're not, it's costing you.

    Every day, your customers are active on a huge range of channels, including social, chat, and messaging. If you’re not present and engaging with them across all of these experiences… it’s killing your reputation and your bottom line.

    What if engaging customers online at scale was easy?

    It is. With Social Engagement & Sales, you can deliver a positive experience that's true to your brand - no matter where your customers are digitally - from a single, unified platform. 

  • Modern Marketing & Advertising
    Build and protect your brand’s reputation, and take action at every point in the marketing lifecycle....

  • The only unified omni-channel platform for the end-to-end marketing lifecycle. 

    70% of consumers expect personalization from brands across all digital channels. But the challenge of delivering consistent messaging at scale can be overwhelming — as it demands streamlined orchestration and execution. Sprinklr Modern Marketing & Advertising integrates every stage of the marketing lifecycle into a seamless experience on a single, unified platform, helping teams to produce high-quality assets faster across all digital channels.

  • Unified Platform
    The first platform purpose-built for unified customer experience management (Unified-CXM) and trusted by the enterprise....

  • The only Unified-CXM platform powered by industry-leading AI.

    As the first platform purpose-built for unified customer experience management (Unified-CXM) and trusted by the enterprise, Sprinklr’s industry-leading AI and powerful Care, Marketing, Research, and Engagement solutions enable the world’s top brands to learn about their customers, understand the marketplace, and reach, engage, and serve customers on all channels to drive business growth.