Twilio Inc.

San Francisco,  CA 
United States
http://www.twilio.com
  • Booth: 3957, MR3057

Twilio is the world’s leading Retail Customer Engagement Platform, combining the power of real-time, first party data with reliable communication channels like voice, messaging, and email. With Twilio, brands can build seamless retail experiences, by unifying and activating customer data and delivering personalized interactions at scale. Twilio provides the flexible platform and APIs for you to reach customers on their terms to satisfy expectations and build trusted, lasting relationships.

 Products

  • Twilio Engage
    Twilio Engage uniquely puts the power of a customer data platform and omnichannel in one marketing solution to deliver data-driven personalization and drive efficient growth....

    • Deepen customer relationships and efficiently grow your brand by personalizing customer interactions on every channel from a unified, data-first platform with Twilio Engage.
  • Twilio Segment
    From connecting every touchpoint to choosing the perfect product recommendations, Segment empowers retailers to deliver the most compelling customer experience....

    • Unify first-party, cross-platform data to gain a holistic customer view, build personalized preference-based journeys, and drive revenue with Twilio Segment.
  • Twilio Flex
    Twilio Flex is a customer engagement platform that centralizes all customer interactions in a single place, regardless of the channels your customers use to engage....

    • Deliver cross-channel support with a smart, scalable platform for contact centers and digital clienteling in one easy-to-use interface with Twilio Flex.
  • Trusted Activations
    Trusted Activation is a set of digital identity verification tools that enables retailers to optimize conversions by creating seamless user verification flows that minimize abandonment, and maximize acquisition spend....

    • Build customized and trusted digital engagements at scale on preferred channels to activate and delight customers while keeping bad actors at bay.
  • Messaging & Email
    Reach customers at scale with best-in-class deliverability via reliable messaging and email communication channels....

    • Keep customers informed and engaged in real-time with customizable communications that arrive when expected across both Messaging and Email channels.

Categories

Customer Service and CRM
  • Customer Data Management
    • In-Store
  • Clienteling
    • Marketing and Communications
  • Customer Engagement
  • Personalization
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