Upshop

Tampa,  FL 
United States
https://www.upshop.com
  • Booth: 1202, MR107

Upshop has been building store operations technology for 30+ years to provide simplified, smarter, more connected SaaS-based solutions for retailers and associates. The technology of leading products FreshIQ®, ShopperKit, Date Check Pro, and Itasca Magic™ have synchronized to form a singular platform that delivers end-to-end visibility, increased sales, major waste reduction, and streamlined labor efficiencies. For more information, please visit https://upshop.com/

 Press Releases

  • Itasca and Kroger modernize direct store delivery systems to improve in-stock position, accuracy and speed-to-shelf

    West DeMoines, IA [June 15th, 2022] – Itasca Retail announced today that it is collaborating with The Kroger Co., the nation’s largest supermarket operator, to deploy Magic™ DSD, a modernized software system for receiving deliveries. The solution will be implemented in Kroger’s nearly 2,800 stores across 35 states in the U.S. This state-of-the-art solution automates several receiving tasks while retaining core functionality that is familiar to store associates.

    The new software will focus on products like bread, dairy, beer, and soft drinks, that arrive through direct store delivery (DSD). The items come to the store from suppliers or distributors without having to pass through the retailer's own distribution centers. DSD is a standard industry practice that accounts for roughly one-third of the volume sold in supermarkets nationwide.

    “Process simplification and modernization is a priority for Kroger,” said Chris Harris, Director, Asset Protection & Safety for Kroger. “Itasca’s software will be essential to this journey and will improve daily job functions for our associates.” 

    Excellence in DSD receiving helps retailers better manage a key piece of the supply chain system and simplify day-to-day tasks for associates. By automating tasks like receiving deliveries, store associates are able to focus on creating an exceptional customer experience.

    “We like to describe our solution as ‘Total DSD Management,’” said Jeff Kennedy, President of Itasca Retail. “It creates a closed-loop process from order creation through receiving, allowing retailers to measure vendor service levels easily. We are proud that Kroger has put its trust in us to deliver the enhanced DSD functionality they require to provide their shoppers with the best possible service levels.”

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    About Itasca Retail:

    Itasca Retail is a leading provider of inventory technology that enables grocers to eliminate out-of-stocks and save labor. More than 85,000 workers, at more than 6,000 stores, use the world’s first inventory intelligence platform to manage industry and economic changes including consumer shopping habits, labor shortages, and shifting supply-chain trends. Inventory Intelligence levels the playing field for grocers of all sizes. Itasca’s customers include Wegmans, Sobeys, PriceChopper, Big Y, Tops Markets, Raley’s, Weis Markets, SpartanNash, Cardenas Markets, and Brookshire Brothers. Book an appointment here: https://www.itasca-retail.com/.

  • TAMPA, Fla. — 

    Leading retail technology firm Upshop announced today that Jeff Baskin has been named Chief Revenue Officer to head Global Sales, Business Development, and Customer Success. As part of the company’s robust leadership team, Baskin will use expertise from a 25-year retail and eCommerce career to drive go-to-market strategy, customer acquisition and success, and structure SaaS-based partnerships with worldwide brands. 

    Baskin most recently served as Chief Business Officer at Radius Networks | Flybuy, where he helped build Flybuy into the world’s leading location-based platform for retailers, restaurants, and grocers. His time with the company saw explosive growth with major partnerships like Ahold Delhaize, Meijer, Albertsons Pharmacy, Giant Eagle, Chipotle, Dominos, Applebee's, IHOP, Petco, Joann's and many more. Baskin will remain as an advisory board member at Radius Networks. 

    Omnichannel is a non-negotiable battleground in the current retail climate: omnichannel shoppers spend 2-4x more than in-store customers.  Finding profitability across channels requires retailer investment in system synchronization, fresh focus, labor efficiency, and ownable eCommerce.  Moving forward with Baskin’s dynamic omnichannel experience builds on Upshop’s momentum from recent rebranding and merger with Itasca Retail™.

    “With his deep knowledge of the industry, relentless focus on customer success and track record of helping retailers drive growth and improve operations, Jeff is the perfect addition to Upshop,” said Shamus Hines, CEO of Upshop. “We are excited to help more retailers understand how Upshop can help increase profitability and improve customer satisfaction in eCommerce fulfillment and beyond. We think Baskin will help us do just that.”

    “I’m excited to join Shamus and the rest of the Upshop team during this period of innovation for retailers. Grocers and C-stores are embracing technology as a way to create significant cost savings while increasing revenue,” comments Baskin. “Upshop is positioned for exceptional growth. Their new SaaS-based platform is truly a total store solution that helps retailers solve top priorities of labor efficiency, driving incremental revenue, sustainability, and fulfillment.”

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    About

    Upshop has been building store operations technology for 30+ years to provide simplified, smarter, more connected SaaS-based solutions for retailers and associates. The technology of leading products FreshIQ®, ShopperKit, Date Check Pro, and Itasca Magic™ have synchronized to form a singular platform that delivers end-to-end visibility, increased sales, major waste reduction, and streamlined labor efficiencies. 

    150+ retail chain accounts trust our software in over 30k+ stores, 9 countries, and 3 continents. For more information, visit https://upshop.com/

  • TAMPA, Fla. — 

    ADC rebrand to Upshop recognizes total store retail operations technology capabilities

    Applied Data Corporation (ADC), global pioneer of total store operations, announces an extensive rebranding effort to reflect the company's accelerated vision and growth. Upshop promises to deliver a simplified, smarter, more connected platform for retailers and associates by synchronizing Fresh, Packaged, and eCommerce operations.

    ADC has been a visionary in Fresh operations for over thirty years in 28,000+ grocery and convenience locations. In 2019, the company re-architected from on-premise to cloud-based SaaS as a first step in driving associate usability and adoption. This past year has seen eCommerce fulfillment orchestration and expiration date management capability integrations to pioneer a singular platform for total store operations.

    "Upshop is our company's vision for a connected store," says Shamus Hines, Founder and CEO of Upshop. "Point solutions have flooded the industry—and shoppers have high expectations of retail; they want an experience. There's no way to have the best shopping experience when the retailer is using upwards of 40 solutions on average. A total store platform that syncs up end-to-end not only streamlines operations for the retailer, but makes the experience simpler, smarter, and more connected for employees and shoppers. There's no more critical time than now for retailers to double-down on tech that benefits the total store."

    "AFS chose Upshop because it enables our store teams to focus on fresh," said Associated Food Stores Systems and Integration Director, Greg Welling. "Upshop provides our customers with a fresher experience while making our store teams more efficient at the same time. The combination is a win-win that drives customer loyalty and improves AFS store success."

    Most recently, Upshop has experienced significant growth implementing solutions to sync up the entire Fresh perimeter. Leading grocery and convenience retailers are rapidly innovating systems, demanding technology which can forecast and order fresh accurately, every time, while decreasing associate time spent on kitchen math, food operations and order management.  

    Sync up your people, products, and processes with one singular platform for store operations. Upshop provides retailers the end-to-end visibility necessary to increase sales, cut waste, and improve labor efficiency; gaining a pivotal, competitive edge to win and maintain loyalty with shoppers.

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    About

    Upshop has been pioneering store operations technology for over 30 years; delivering SaaS-based solutions which offer a simplified, smarter, more connected solution to retail store associates. The business leveraged the technology of leading products FreshIQ®, ShopperKit, and Date Check Pro to synchronize one platform, providing retailers the visibility needed to increase sales, cut waste, and streamline labor efficiencies. Over 145+ retail chain accounts trust our software in over 28,000+ stores, 9 countries, and 3 continents.  www.upshop.com

  • TAMPA, Fla. — 

    Upshop Solves Supply Chain and Labor Crunch with Itasca Retail Merger

    Itasca Retail™ brings industry-leading inventory intelligence technology to bolster Upshop total store operations experience

    TAMPA, Fla. (September 19, 2022) — Upshop and Itasca Retail announced their merger today, integrating Itasca Retail’s merchandise receiving, retail ordering, and inventory optimization and management — most notably the Magic™ Inventory Intelligence and Computer-Generated Ordering application — into Upshop’s total store operations experience.

    With these combined capabilities, retailers can access one inventory record and unified demand forecast to order for the entire store in real time.

    “Retailers have sought a unified inventory solution for decades. Having total store operations supported by one demand forecast and ordering system is paramount to retailer success going forward,” says Shamus Hines, CEO of Upshop. “With Itasca’s replenishment expertise and technology, Upshop will make that happen.”

    Disrupted supply chains have escalated out-of-stock rates to record levels and retailers need reliable solutions to anticipate consumer demand while mitigating waste.  Merging Itasca and Upshop automation, AI-learning, and advanced data science capabilities will tackle one of the most urgent retail challenges: improving on-shelf availability while reducing labor burden.

    “Itasca has always shared the Upshop vision of a single inventory record for the entire store. It’s time this vision becomes a reality to address the global retail industry’s supply challenges,” explains Jeff Kennedy, Founder of Itasca Retail. "Connecting center store Inventory Intelligence, DSD management, fresh operations and eCommerce fulfillment is the game-changing innovation retailers need to compete.”

    Upshop has been a visionary in fresh operations for over 30 years in more than 30,000 grocery and convenience stores. Uniting Itasca’s industry-leading and award-winning capabilities with Upshop’s robust SaaS-based platform will supply retailers with a single inventory record and synchronized demand forecasting for smarter, more trusted ordering throughout the entire store.

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    About

    About Upshop

    Upshop has been building store operations technology for 30+ years to provide simplified, smarter, more connected SaaS-based solutions for retailers and associates. The technology of leading products FreshIQ®, ShopperKit, Date Check Pro, and – welcoming Itasca Magic™ -- have synchronized to form a singular platform that delivers end-to-end visibility, increased sales, major waste reduction, and streamlined labor efficiencies.

    150+ retail chain accounts trust our software in over 30k+ stores, 9 countries, and 3 continents. For more information, visit https://upshop.com/

    About Itasca Retail

    Itasca Retail is a leading provider of inventory intelligence technology that enables grocers to better compete in the modern retail economy. More than 15,000 workers, in over 6,000 stores, use the world’s first open inventory intelligence platform to manage great industry and economic changes including consumer shopping habits, labor shortages, and shifting supply-chain trends. Once the domain of industry giants, openly available inventory intelligence levels the playing field for grocers of all sizes. Itasca’s customers include Wegmans, Northeast Grocery, Raley’s, Kroger, Weis Markets, Lunds & Byerlys, Cardenas Markets, and Brookshire Brothers.

    For more information, visit https://www.itasca-retail.com

 Products

  • Total DSD Management
    Upshop DSD ensures vendor order-placing accuracy based on consumer demand, perpetual inventory, and merchandising standards—reaching 99.5% on-shelf availability....

    • Modernize DSD ordering and Recieving. Closed-loop DSD process from order creation to order reception allows retailers measurement of vendor service levels and state-of the-art recieving functionalities.

    DSD Ordering: Take the stress of complicated DSD Ordering off the shoulders of associates with automated, intuitive processes that cut waste and save time. Upshop sends orders directly to vendors for fulfillment and delivers, confirming correct products and amounts ahead of store arrival.

    DSD Receiving: Utilize modern receiving methods and in-store technology while maintianing legacy capabilities. With Upshop's DSD Recieving functionality, retailers save significant associate labor and completely understand how well vendors are performing.

    DSD Measuring: Manage vendor fill rates with Inventory Intelligence Analytics.

  • Center
    Upshop Center solutions equip retailers with tools to eliminate unnecessary waste and deliver on the promise of quality center store....

    • Upshop's Center Solutions maximizes product freshness and in-stock confidence to deliver a quality center store. Expiration date and labor management features streamline tasks and minimize labor, quantify sustainability, and lend historical ofrecasting expertise to production planning and inventory visibility.

    Fresh Ordering: Robust replenishment tool for total store inventory visibility.

    Expiration Date Management: Manage expired shrink breakdown in real time—providing retailers the capability to significantly reduce food waste, invest in the customer and employee experience and turn major loss into major gain.

    Inventory Management: Maintin one total view of inventory in real time. Keep track of inventory from the second it arrives in-store to the second it's sold bolstering margins and eliminating unnecessary loss right at the source.

  • eCommerce
    Upshop eCommerce allows retailers to manage orders across multiple channels at scale, ensure 100% order accuracy, and enhance trusted retail brands through real-time customer communication....

    • Reduced labor, optimized pick paths, and increased basket size…the fulfillment ecosystem is complex, and Upshop provides true end-to-end fulfillment orchestration. 

    eCommerce Fulfillment: Sync multi-order fulfillment at scale, zone picking, and real-time communication with customers.

    Made to Order: Ability to capture custom orders in store or feed orders in from other platforms and track production.

    Micro Fulfillment Centers & Dark Stores: Upshop supports true cross-enterprise order visibility by connecting in-store, dark store, warehouse, and MFC operations.

  • Fresh
    Upshop Fresh provides the tools needed to effectively plan, analyze, and deliver on fresh—every day. Grow sales, cut costs, and improve operational efficiencies, and remember: Fresh isn’t just produce. Fresh is the total perimeter....

    • Gain visibility into all in-store Fresh Operations. Manage accurate, trusted orders and production plans across deli, meat, bakery, and produce.

    Production Planning: Accelerate efficiency and scale down waste by producing the right number of items at the right time.

    Fresh Ordering: Robust replenishment tool for total inventory visibility.

    Made to Order: Ability to capture custom orders in-store or feed orders in from other platforms and track production.

    Label Printing: Design, print, and customize fresh food labels with universal scale and labeling integrations.

    Inventory Management: Maintain one total view of store onventory. Keep track of inventory from the second it arrives in-store to the second it's sold: bolstering margins and eliminating inneccessary loss right at the source.

    Food Traceability: Food safety tool allowing retailers to mitigate recalls and minimize loss with end-to-end visibility from product to shelf.

    Temperature Monitoring: Automated food temperature monitoring to ensure food safety and legal compliance.

    Recipe Management: Complete recipe data at your fingertips, making it simple to build, track, and maintain legally compliant recipes across your stores.

Categories

E-Commerce
  • Mobile Solutions
    • In-Store
  • Click and Collect
  • Task Management
    • Merchandising
  • Forecasting
    • Supply Chain
  • Inventory Control Systems
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