NRF 2021

TDX Tech

Bloomington,  MN 
United States
https://www.tdxtech.com
  • Booth: 3128

TDX Tech is a leading provider of IT-related on-site support, technology services, and hardware solutions for retailers across North America and beyond. TDX Tech’s global team of over 20,000 technicians provides for sophisticated field services and on-site support, using unique and proprietary project-management systems and methodologies. We create unique solutions that are crafted to our customer's technology needs and budgets, including system staging and deployments, technology infrastructure installations, and a full suite of scalable hardware and maintenance programs. TDX Tech's solutions incorporate our proprietary, real-time asset-tracking and project management tools, WebTrax™ and TechTrax™. These robust web-based and mobile solutions provide users with real-time project data, comprehensive reporting, customized "quick-stats,” and is uniquely configured for each client's asset and project-management needs.


 Products

  • Integration, Staging, and Configuration Services

    Our IT integration services, including configuration and staging, are a most cost-effective way to ensure the successful deployment and installation of your technology assets.

    Our time-tested technology integration services and processes provide a foundation for increased availability and productivity for the life of your hardware; we’ll be there when devices or sub-components need to be replaced, upgraded or refreshed, with our 20,000+ nationwide network of technicians.

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  • IT Maintenance, Services, and Support

    Whether you have a little or a large amount of technology equipment in place – or if you have hardware requiring predictable maintenance – TDX Tech can help you control costs by creating a custom program based on your unique situation. With highly trained technicians and state-of-the-art tools, our comprehensive repair center guarantees a prompt turnaround time from the receipt of your equipment. For IT maintenance, support, and programs, look no further than TDX Tech.

    Spare Pools and Warehousing Services:
    Leverage our centralized Midwest and Canada-based warehouse to stock and supply your hardware assets, parts, and components. Use your stored inventory to quickly deploy technology to your locations, or to keep quick replacement hardware on-hand for your depot repair or advance-exchange maintenance programs. You can even track your assets and inventory levels in our WebTrax  portal, giving you real-time visibility into your stock levels, as well as the location of your deployed assets.


     

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  • IT Project Management Services

    Tired of wrangling a wide array of technologies from a multitude of  IT partners, OEMs, vendors, and suppliers, instead of one IT project management partner? You’re not alone. Studies have indicated that the average large IT project will run up to 45% over budget, while delivering less than 56% of its predicted value. This is often the result of having poorly defined goals, lack of documentation and reporting, mixed with a healthy dose of project-creep.

    TDX Tech follows industry best practices from years of IT project management experience alongside proprietary software solutions engineered specifically to manage technical projects. We monitor timelines and costs, as well as roles and responsibilities, every step of the way to ensure we achieve your objectives on-time and on-budget.

    Do you have one or more technology projects to tackle? Want to ensure your technology dollars are being maximized to their fullest? When you partner with TDX Tech, we become an extension of your technology and project teams, ensuring your IT projects are done right the first time.
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  • Technology Deployment Services

    Our comprehensive IT deployment services deliver the goods, on-time and on-budget. Whether you’re opening a new store, remodeling an existing location, or rolling out new servers, networking hardware, cameras, or retail and point of sale (POS) equipment, TDX Tech has you covered.

    Whether your IT project requires the deployment of technicians, IT hardware, or both, our project managers and coordinators develop detailed shipping and installation processes to ensure your IT projects execute on-time and on-budget. Once your deployment project is complete and operations begin, our project teams are available to provide any necessary on-going assistance and support.

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  • IT and Technology Installation Services

    Our comprehensive IT installation services get your IT projects installed and completed on-time and on-budget. Whether you’re adding technology to new locations, or upgrading existing locations, TDX Tech’s installation network of 20,000+ technicians can provide IT support wherever your technology needs are located.

    Looking for Install, Move, Add, or Change (IMAC) support across North America? Need structured cabling installations or network drops for your brick and mortar locations?

    Through our global network of more than 20,000 technicians, we can handle staging, installation, and rollout of all your technology assets. TDX Tech can support virtually any installation requirement with our experienced installation services teams. When you partner with TDX Tech, your dedicated team can support all your brick-and-mortar locations.

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