NRF 2021

Tata Consultancy Services

New York,  NY 
United States
https://www.tcs.com/what-we-do/industries/retail
  • Booth: 4813, 4503

Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 606,000 of the world’s best-trained consultants in 55 countries. The company generated consolidated revenues of US $25.7 billion in the fiscal year ended March 31, 2022, and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit www.tcs.com.

 Products

  • TCS Optumera™
    - TCS Optumera™ is an AI-powered merchandising intelligence platform that enables retailers to make holistic merchandising decisions by making key business processes intelligent and autonomous.
    TCS Optumera helps retailers deliver hyper-localized omnichannel experiences, reposition themselves in the market with differentiated value propositions, and de-risk expensive investments. It analyzes 1000+ sales influencing parameters and allows users to simulate multiple scenarios to make smarter and faster merchandising decisions.
    Built on a composable architecture, TCS Optumera™ has optimization solutions across key functions that are feature-rich and adaptable:
    • Pricing, Promotions & Markdown: Drive pricing strategies and meet annual targets while being competitive
    • Assortment: Curate profitable and shopper-centric assortments
    • Macrospace: Make smart space decisions at scale
    • Competitive intelligence: Understand price and assortment positioning against competitors
    With TCS Optumera™, global retailers have realized 3-5% increase in sales, 30%-50% improvement in efficiency, 5x more strategies, and 20-30% reduction in costs.
     ...

  • TCS OmniStore™
    TCS OmniStore™ is an AI-powered, unified, and composable commerce platform built to empower modern retailers. It is designed to work seamlessly across any channel-in-store, online, mobile, and social, enabling business to deliver omnichannel journeys. It comprises three key modules: Unified and Composable Commerce for frictionless customer journeys; Personalization for AI powered tailored customer experiences, and Marketing Hub for unified promotions and offers. Retailers looking for complete overhaul can adopt TCS OmniStore™  platform to transform their commerce operations end to end, while those looking for step-by-step improvements can leverage its composable architecture to deploy only the components they need. This flexibility allows retailers to evolve at their own pace without compromising on innovation.
     
    The platform supports all retail formats, offering flexibility and scalability for businesses of all sizes and showcasing capabilities to serve diverse industries across geographies.
     ...

  • TCS AI for Retail
    TCS AI WisdomNextTM for Retail is a first-of-its-kind, retail Industry focused composite AI solutions, where AI can be infused across critical business process in the value chain to help retailers drive growth, improve efficiency and increase customer value. The solutions are curated for multiple stakeholders in the enterprise across functional areas.
    Merchandizing: AI for customer- centric profitable merchandising, offering curated propositions enhancing customer engagement.
    Supply Chain: AI driven sustainable, resilient supply chain, increasing speed to market at lower costs and improved availability.
    Stores: AI powered store operations, increasing associate productivity and elevating customer experience.
    Omni Retail: AI led advisory and consultative selling for a frictionless customer journey across channels increasing conversions.
    Customer Service: Contextual customer communication and engagement at various points in the value chain through AI infusion.
    Enterprise Functions: AI- powered enterprise processes driving increased efficiency, productivity and data driven decisions.
     ...

  • Digitate ignio™
    Digitate, a software venture of TCS, provides a SaaS-based platform called ignio™ for autonomous retail operations. ignio combines unified observability and AI-powered insights with closed-loop automation, improving resilience of retail operations.
    Digitate ignio™ helps retailers spot issues in critical processes, provides real-time visibility into business and IT health, and helps improve reliability and performance of retail applications.
    With ignio, retailers can :
    • Assure resilient operations across retail stores, ecommerce, and warehouses
    • Predict and resolve delays in key processes like stock replenishments and deliveries
    • Plan for IT capacity needs to meet peak-season and cyclical demands
    • Ensure 24*7 availability of ecommerce sites and key applications
    ignio also lays the foundation for AI-based decisions to improve retail performance with visibility into the complex interdependencies between IT and Business KPIs and metrics.
     ...

Categories

Consulting Services
  • IT
    • Information Technology
  • Cloud Computing Services
  • Systems Integration
    • Merchandising
  • Assortment/Category Management
    • POS
  • Software and Services
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