NRF 2021

TransactionTree, Inc.

Dunwoody,  GA 
United States
http://www.transactiontree.com
  • Booth: 6803

TransactionTree transforms retail transactions into engaging customer experiences through digital solutions. Their platform digitizes receipts, delivering them via email or SMS, which not only reduces paper waste but also opens new marketing channels. Retailers can personalize customer interactions, update data with consent, and boost cross-sell or upsell opportunities. TransactionTree's tools offer real-time analytics for optimized customer experience management. Ideal for retailers looking to leverage customer data for targeted marketing and enhanced customer engagement, TransactionTree offers a sustainable and efficient way to connect with customers post-purchase. For more detailed information, visit transactiontree.com.

 Products

  • Customer Feedback Collection on Receipts
    Overview: A system that integrates a feedback form directly within digital receipts, allowing customers to provide immediate feedback on their experience.
    Features: Quick survey links, star ratings, and comment sections.
    Benefits: Improves customer satisfaction tracking, gathers real-time feedback, and helps businesses quickly address service issues....

  • Customer Insights & Analytics Dashboard
    Overview: A comprehensive analytics platform that consolidates receipt data to provide insights on customer behavior and purchasing trends.
    Features: Real-time data tracking, segmentation of customer profiles, purchase history analysis, and customizable reporting.
    Benefits: Helps businesses make data-driven decisions, improve marketing strategies, and increase customer retention....

  • Loyalty & Rewards Integration
    Overview: A system that integrates seamlessly with existing digital receipts to offer loyalty points, rewards, or exclusive offers.
    Features: Integration with POS systems, real-time point accrual, redemption tracking, and personalized promotions.
    Benefits: Boosts customer loyalty, encourages repeat purchases, and allows for targeted, personalized offers....

  • Digital Receipt Solutions
    Overview: A streamlined digital receipt solution that allows customers to receive receipts via email, SMS, or through branded apps.
    Features: Customizable receipts with branding, data analytics on customer interactions, sustainable paperless options.
    Benefits: Enhances customer experience, reduces paper costs, and aligns with sustainability initiatives....

  • Return & Exchange Simplification Module
    Overview: A solution that streamlines the return and exchange process by attaching return labels, instructions, and tracking information to digital receipts.
    Features: Integration with logistics providers, return instructions, tracking updates.
    Benefits: Makes returns hassle-free for customers, reduces paper waste, and enhances the customer experience....

Categories

Customer Service and CRM
  • CRM Marketing
  • Customer Data Management
  • Customer Insights/Analytics/Surveys
    • Marketing and Communications
  • Content/Social Media Management/PR/Campaign Management
  • Customer Engagement
  • Digital Experience Design and Development
  • Personalization
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