NRF 2021

Conviva Inc.

Foster City,  CA 
United States
http://www.conviva.com
  • Booth: 6804

We revolutionize how businesses understand customer experience and engagement. Trusted by companies like Disney, NBC, and the NFL, Conviva is the first and best place to go to understand and optimize your customers’ digital experiences to maximize satisfaction, conversion, and revenue. Our Operational Data Platform unlocks the power of full-census, comprehensive client-side telemetry—capturing all customer experiences across all devices and linking them to the performance of underlying services, in real time and at a fraction of the cost of alternative solutions


 Press Releases

  • Introducing the world’s first real-time product analytics:
    • Unite teams around true customer experience and product KPIs.
    • Fix issues impacting conversion -- as they happen.
    • Deliver unmatched app speed and flawless experiences.
     

    We we are thrilled to announce that our Experience-Centric Operations (ECO) service is generally available to all our customers. With this GA release, Conviva becomes the first and only platform to monitor and manage quality of experience in real time at scale to drive business outcomes.  

    Quality of Experience matters in every industry, from Media & Entertainment to Gaming, to e-Commerce, to Travel, and more.