NRF 2021

Zello

Austin,  TX 
United States
https://zello.com/
  • Booth: 1361

Zello is the global leader in push-to-talk communication for frontline workers, with over 175 million users worldwide and 99.99% uptime Retail stores use Zello to turn smart devices into walkie talkies with unlimited range and customizable channels, thereby reducing recurring IT costs and improving customer experiences in-store. Accessories like bluetooth earpieces keep communication discreet, and tablets equipped with Zello become kiosks that instantly connect customers to store associates. With a full suite of management tools, Zello provides control over and transparency into store communication. Zello is the #1 ranked push-to-talk app for business in the Apple and Google Play app stores. It is recognized as one of the most reliable communication tools for mobile workers by The Wall Street Journal, New York Times, CBS, CNBC, USA Today, and TechCrunch. Learn more at www.zello.com


 Press Releases

  • Zello, the leading voice-first communication platform for frontline workers, today announces the new Zello Mobile Software Development Kit (SDK) to provide clients with custom integration capabilities. The Zello Mobile SDK is available for iOS, Android, and React Native, and is included with a Zello Work subscription.

    The Zello Mobile SDK allows developers to easily integrate Zello’s functionality into existing mobile applications while leveraging Zello’s secure, reliable platform. Instead of spending the significant time and resources to build a custom push-to-talk (PTT) solution, the SDK provides a fast, cost-effective way to access Zello features.

    The Zello Mobile SDK includes core features that make Zello the top choice for frontline worker communication, including:

    • Real time voice, image, and text messaging for 1:1 and groups
    • Message history and replay
    • User profiles and availability status
    • Dispatch messaging
    • Channel alerts and mute control
    • Location tracking
    • Emergency alerts
    • Push-to-talk (PTT) functionality, including the Apple PTT framework
  • Zello, the leading voice-first communication platform for frontline workers, today proudly announced it has achieved ISO 27001 certification, reinforcing its commitment to the highest standards of information security.

    Zello’s platform is trusted daily for mission-critical and time-sensitive operations across industries such as aviation, retail, and emergency services, where data privacy and security are not just important, but essential.

    ISO 27001 certification is awarded to organizations that demonstrate strict adherence to comprehensive information security management standards. This includes the establishment, implementation, and continuous improvement of security practices that safeguard sensitive information.

    Alongside this certification, Zello has strengthened its security posture by meeting HIPAA compliance through a separate independent audit conducted earlier this year. Additionally, Zello successfully completed its SOC 2 Type II audit in 2023 and is currently in the 2024 “window of observation” for ongoing compliance.


 Products

  • Daily AI Summaries
    Stay in the loop with daily email summaries of Zello channel communications. Quickly review key moments, issues, resolutions, and participants to keep operations running smoothly. Zello's AI Daily Digest provides a high-level summary to ensure managers and team members don't miss a beat....

  • Zello Kiosk
    Zello Kiosk facilitates faster responses for customers seeking help.  A customer with a question can push a single button on the touchscreen kiosk and Zello alerts employees you’ve assigned to respond so they can reply immediately from wherever they are. Zello Kiosk brings Zello’s #1 rated push-to-talk app to touchscreen kiosks to deliver prompt, targeted service in large spaces....

  • AI Assistant
    Meet “Ella,” your Zello AI contact for instant help. Answer questions about policies, inventory, and more—right within the Zello app....

  • Zello Transcription & Translation
    Transcription: Convert voice messages into searchable, skimmable text for clarity in noisy environments.

    Translation: Instantly translate voice and text in 50+ languages to enable global collaboration....

  • Mobile SDK
    Seamlessly integrate Zello’s push-to-talk and advanced features into your mobile app using the Zello Mobile SDK, available for iOS, Android, and React Native....