NRF 2021

Multimedia Plus | INCITE

  • Booth: 6439

MMP is a trusted leader in training and communication technology for global retailers. With over 25 years of experience, our solutions have been driving sales and customer satisfaction for renowned brands like Steve Madden, David Yurman, Ralph Lauren, Giorgio Armani, Ardene and more. Key Solutions • INCITE: Empowers associates with training, task & communication tools, enhancing customer experiences, boosting sales, and maintaining brand consistency. • INCITE Kiosk: Transform in-store experiences with interactive kiosks, bridging the digital-physical gap and engaging customers like never before. • INCITE Customer Engagement Hub: Create connections and moments with customers, sharing product info, design inspiration, and more. • Designed by MMP delivers high-quality, customized training and marketing content and video production that drives engagement, aligns with brand goals, and impacts business performance. New for 2025: Introducing INCITE Posts—empowering retail managers to connect with their teams through engaging, social media-style updates that drive real-time alignment, collaboration, and motivation across all levels.


 Products

  • INCITE®: The Next-Generation Platform for Retail

    INCITE® is an all-in-one platform that empowers retail teams by combining training, task management, and communication into a single, intuitive solution. Designed for mobile-first teams, INCITE ensures store associates, managers, and corporate teams stay aligned, engaged, and productive.

    • Training: Deliver interactive, multimedia-rich learning to enhance skills and knowledge.
    • Tasks: Streamline assignments and track execution for consistent, efficient operations.
    • Communication: Share real-time updates, announcements, and social-style posts to keep teams informed and inspired.
    • Engagement: Tools like INCITE Posts, INCITE Kiosk, and the INCITE Customer Engagement Hub foster collaboration, celebrate achievements, and connect with customers.

    With INCITE, teams access what they need anytime, anywhere—boosting performance, enhancing customer experiences, and driving sales.

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  • Designed by MMP: Custom Content That DrivesResults

    Designed by MMP delivers high-quality, tailored training and marketing content that resonates with retail associates and leaders. From strategy and consultation to full video production, our award-winning team creates engaging, multimedia-rich content aligned with your brand goals.

    • Customized Training: Real-world scenarios, interactive videos, and targeted modules to enhance learning and performance.
    • Marketing Content: Captivating visuals and messaging that align teams and inspire action.
    • Full Production Services: End-to-end creation, including strategy, design, and execution.

    Designed to impact KPIs and drive engagement, our solutions ensure consistent messaging, boost employee performance, and elevate customer experiences.

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  • INCITE® Tasks: Streamline Operations

    INCITE® Tasks simplifies task management for retail teams by providing a clear, centralized platform to assign, track, and complete tasks seamlessly. Designed to ensure consistent execution across all locations, INCITE Tasks empowers managers and associates to stay aligned, efficient, and productive.

    • Assign with Precision: Deliver clear, targeted tasks to specific stores, districts, or regions.
    • Track in Real-Time: Monitor task progress and completion for full visibility and accountability.
    • Ensure Consistency: Standardize processes to maintain brand integrity and operational excellence.
    • Boost Productivity: Simplify workflows and reduce time spent on manual task management.

    With INCITE Tasks, retailers can optimize operations, reduce errors, and ensure every store delivers a flawless customer experience.

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  • INCITE® Kiosk: Transform In-Store Engagement

    INCITE® Kiosk bridges the gap between digital and physical retail, delivering an interactive, self-service experience that keeps customers informed and engaged. With a user-friendly interface, INCITE Kiosk empowers shoppers to access product details, promotions, and personalized recommendations in real time—right on the sales floor.

    • Interactive Experiences: Engage customers with touch-screen access to product information and offers.
    • Empower Decision-Making: Provide instant details on inventory, features, and pricing.
    • Seamless Integration: Align Kiosk content with training and communication tools for consistency.
    • Boost Sales: Drive conversions with personalized associate recommendations and promotions.

    INCITE Kiosk elevates the in-store journey, enhancing customer satisfaction and delivering a connected, modern shopping experience.

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  • INCITE® Posts: Real-Time Communication

    INCITE Posts empowers retail managers to connect with their teams through social media-style updates that are engaging, visual, and instant. Designed for store, district, and regional communication, INCITE Posts ensures that teams stay informed, aligned, and motivated—wherever they are.

    • Share Instantly: Deliver real-time updates, announcements, and visuals to targeted teams.
    • Drive Engagement: Encourage interaction with comments, likes, and feedback.
    • Tailored Communication: Customize posts for store associates, managers, or broader regions.
    • Track Impact: Gain insights into post engagement to optimize messaging.

    With INCITE Posts, communication feels familiar, engaging, and impactful—ensuring that every team member is on the same page and inspired to succeed.

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