NRF 2021

Pointr

Boston,  MA 
United States
https://www.pointr.tech/sectors/retail
  • Booth: 3149

Pointr is the leader in digital maps and blue-dot location technology for retailers. Pointr’s platform revolutionizes how retailers implement and manage store maps. AI-powered indoor mapping and geolocation solutions ensure that maps are kept up-to-date to reflect changes to store layouts, providing retailers with accurate product wayfinding, geofencing, and powerful location analytics- at scale! With more than 7 billion sqft digitized to date, Pointr unlocks seamless digital mapping experiences in over 5,000 buildings, across 35 countries for 14 Fortune 100 companies.

 Press Releases

  • In this article, we discuss:

    • What App Clips are and how they work
    • The benefits of App Clips for shoppers and retailers
    • How to improve the user experience in physical stores with App Clips
    • App Click FAQ (how are App Clips different from Instant App? What are the technical limitations of App Clips?) 
  • (Aug 29, 2024)
    This case study discusses how Pointr has helped illustrious department store Harrods to enable location services.

    In this case study you'll learn:

    • How to unlock a better customer experience with location-based services
    • How to engage in a relevant and timely way with customers to increase revenue thanks to location-based marketing
    • How to unlock powerful analytics on customer behavior and enable customer loyalty thanks to location-based analytics
  • (Aug 29, 2024)
    The future of retail is omnichannel, the melding of traditional brick and mortar and digital operations into one cohesive whole. One of the most effective ways of creating an omnichannel ecosystem for your customers is via an in-app Store Mode. Store Mode bridges the functionality of your mobile app with your physical in-store experience, presenting your retail business with a multitude of ways in which to drive additional revenue and enhance your customer experience. 

    In this guide you'll find:

    • The value of Store Mode
    • How retailers including Walmart, Home Depot and Target are already utilizing an in-app Store Mode
    • How you can begin to implement Store Mode into your app
    • What the future vision for Store Mode looks like
    • How Pointr are uniquely positioned to make your Store Mode vision a reality 

 Products

  • Pointr Rich Maps

    Our high-performance, AI-built maps are available on iOS, Android, web, and kiosk platforms. Offering 2D/3D views, they feature intuitive zoom, pinch, and tilt functions, and are fully customizable to fit any brand. Pointr’s maps include powerful search down to product level, rich POIs with details, and step-by-step navigation. Easily manage map content via the CMS and gain insights through analytics.

    ...

  • Pointr Rich Maps & Location

    Pointr’s Maps & Location package delivers high-quality, interactive 3D maps enhanced with advanced location services across all platforms. Our patented technology ensures a smooth, accurate "blue dot" experience, even where GPS and Wi-Fi fail, providing precise positioning and navigation across multiple levels, buildings, garages, and even deep underground. Instant blue dot wayfinding supports multi-level navigation and operates fully offline, seamlessly transitioning between indoor and outdoor GPS across entire campuses. Precise positioning unlocks a wide range of location-based services, from geofencing for targeted visitor engagement at exact locations to smart room and desk booking based on user proximity or features such as 'mark my car' for easy parking spot recall.

    ...

Categories

Customer Service and CRM
  • Loyalty and Rewards
  • Mobile Customer Solutions
    • In-Store
  • In-Store Marketing & Signage
  • Wayfinding and In-Door Navigation
    • Marketing and Communications
  • Customer Engagement
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