NRF 2021

XY Retail

New York,  NY 
United States
https://www.xyretail.com/
  • Booth: 233

XY Retail is the only headless unified commerce platform and POS built from the ground up for retail brands that want to streamline their omnichannel operations, foster meaningful customer relationships, and redefine the in-store experience for consumers and store associates. Luxury brands worldwide have adopted XY Retail’s API-driven, mobile-first cloud platform to modernize their stores and manage their entire global retail operations – from data decisioning, stock management, and order management to hyper-personalized clienteling and merchandising experiences. The platform also boosts commerce by enabling retailers to fulfill online orders up to 300 percent faster. XY Retail is headquartered in New York and Milan and operates in over 20 countries.

 Press Releases

  • "This partnership with XY Retail marks an important step for Armani. In a rapidly evolving omnichannel landscape, having a state-of-the-art commerce platform is crucial, and XY Retail perfectly aligns with our vision," stated a note from the Armani Group CIO office.

    The implementation of XY Retail's unified commerce platform at Armani encompasses a comprehensive suite of solutions, including Point of Sale (POS), and Order Management System (OMS). This deployment is designed to smoothly integrate the front office and back office, creating a unified commerce experience for both customers and retailer teams across the online and offline business channels.

  • “Brands like Damiani choose XY Retail due to our flexible system that caters to all aspects of retail, from e-commerce to everyday front and back-end needs,” said Susan Jeffers, CEO of XY Retail.

    Damiani, renowned for crafting exquisite jewels, partnered with XY Retail to elevate their in-store experience. Our flexible, mobile-first POS platform seamlessly integrates with e-commerce, supporting all aspects of retail, from clienteling and store operations to inventory management and reporting. This provides Damiani with a unified view of customer data across all stores, ensuring a seamless, personalized shopping experience
  • Paul & Shark will leverage XY Retail's unique, fully-featured omnichannel platform with POS, OMS, Clienteling, and global fiscal compliance, to enhance the brand’s customer experiences.

    “We are satisfied to have chosen XY Retail as the new in-store tool to improve the customer experience and enable omnichannel features to all our network,” said Alessio di Vietro, Chief Information Officer of Paul & Shark. “Thanks to complete and native mobile support, our staff can now count on an improved and integrated selling ceremony, being able to provide the customer with a new shopping experience. Thanks to the support of my team and the XY Retail team, we were able to complete the rollout of XY in our stores in just 4 months and starting from January 1st all our Stores are now on this new platform.”
  • Renowned Italian fashion house, Boggi Milano, has chosen XY Retail as its preferred platform for unified commerce.

    By leveraging XY Retail's innovative platform, Boggi Milano will introduce a fully functional mobile Point of Sale (POS) into their established network of 218 stores in 40 countries and will enjoy the benefits of a robust unified commerce system, with easy upgrades, effortless expansion to new regions, and the ability to rapidly integrate new functionalities.

    "Choosing XY Retail aligns perfectly with Boggi Milano's vision of providing a seamless and sophisticated shopping experience. Their comprehensive platform allows us to manage our operations more efficiently and cater to our customers' evolving needs", said Marco Benasedo, CIO of Boggi Milano.
  • "At Slowear, we are constantly innovating to offer our customers an exceptional experience that reflects our dedication to quality and craftsmanship,” says Daniele Stella, CIO at Slowear. “XY’s deep experience in luxury retail and their omnichannel commerce platform perfectly aligns with our vision for the future, providing us with a holistic solution that transcends geographical boundaries and simplifies international operations.”

    Slowear pioneering sustainability in luxury fashion is set to enhance its retail operations by partnering with XY Retail, leveraging the full spectrum of XY Retail’s cutting-edge solutions. This collaboration will seamlessly integrate the front office and back office through the implementation of XY Retail’s comprehensive suite of solutions, including Point of Sale (POS), Order Management System (OMS), and Clienteling.

 Products

  • XY Stylist

    To grow better, you need to run better. 

    Managing separate systems for POS, Clienteling, Inventory, Store Operations, and Reporting creates a fragmented customer experience and limits your ability to get a single, comprehensive view of your business. When a customer requests information, providing real-time, personalized context is crucial to delivering a seamless brand experience.

    With XY Stylist, you have the power to manage every aspect of store operations—right from the palm of your hand.
    Our intuitive, fast interface ensures that store associates can access what they need when they need it, and never leave a customers side. 

    • Build loyalty by responding in real-time with the right context.
    • Unify experiences so customers feel connected to your brand, not just your stores.
    • Enhance efficiency by running store operations effortlessly, improving productivity and satisfaction for both employees and customers.

    Increase store mobility, drive loyalty, and craft unforgettable experiences by managing POS, OMS, Store Ops, Inventory, and Reporting from one place. 

    ...

  • XY Spaces

    Powering Real-Time Retail Intelligence

    In the evolving world of unified commerce, businesses often juggle numerous systems, each becoming a separate “source of truth” for vital data. This siloed approach creates fragmented operations, delays in decision-making, and disjointed experiences for both customers and teams.

    XY Spaces streamlines this process by unifying all your critical business data—transactions, orders, invoices, inventory, e-commerce activities, logistics, financials, and store configurations—onto one platform. With a single source of truth, XY Spaces ensures real-time visibility across your global operations. This simplification makes tracking orders, monitoring customer interactions, and assessing store performance seamless, so your entire retail ecosystem stays perfectly in sync.

    ...

  • XY OMS

    The Backbone of Unified Commerce

    Achieving unified commerce requires more than just software—it demands a powerful Order Management System (OMS) that connects your entire retail ecosystem seamlessly. XY OMS is built in-house, fully integrated with the XY POS Mobile App, and supports all omnichannel purchase and return scenarios, making customer interactions effortless, anywhere.

    With streamlined operations across order intake, warehouse tracking, and fulfillment, XY OMS optimizes your cost-to-fulfill without sacrificing speed or accuracy. Cloud-native and vendor-agnostic, it adapts to any cloud provider or tech framework, keeping your brand future-ready. Deep integration with store operations creates a unified retail workflow—ensuring every part of your business is connected, efficient, and ready to scale.

    ...

  • XY Clienteling

    Drive Personalized Experiences with Instant Customer Insights

    True clienteling is about delivering a consistent, personalized experience for every customer, in every store. XY POP empowers store associates to access a customer’s entire purchase history in seconds, instantly revealing preferences for tailored recommendations. Imagine a conversation that starts with, “I see you love our suits—would you like to see our newest linen collection?” With XY, personalized, memorable interactions become standard across all locations, worldwide.

    WIth XY Clienteling, make every customer feel known and valued, effortlessly.

    ...

  • XY E-Commerce

    Powering a Seamless Omnichannel Journey

    For many retailers, when e-commerce and POS systems are disconnected, it’s tough to offer customers a consistent omnichannel experience. Imagine a scenario where a customer requests a store pickup online, but the notification sits unread until day’s end. XY’s solution changes that. Our fully integrated system bridges e-commerce and store operations, so customers always enjoy a smooth journey from website to store.

    For example, when a customer searches online, they can immediately see which nearby stores carry the item by entering a postal code. They can reserve items for in-store pickup, triggering an instant mobile alert to store associates, ensuring quick reservation. Plus, for global brands, XY allows cross-border returns—making it easy for customers to return online purchases in any store, even across countries.

    ...

Categories

Customer Service and CRM
  • Loyalty and Rewards
    • E-Commerce
  • Mobile Solutions
    • Foodservice Technology
  • Food and Beverage Management Software
    • In-Store
  • Clienteling
  • Endless Aisle
  • POS Integrations
    • POS
  • Software and Services
    • Supply Chain
  • Distribution and Warehousing
    • Loading ...

    :
    :


    Legend
    Available Timeslot
    Scheduled Appointment
    Personal Appointments
    Appointment Request
    Blocked Timeslot
    Restricted Timeslot
    Cancelled
    Declined