NRF 2021

Crave Retail

Austin,  TX 
United States
https://www.craveretail.com/
  • Booth: 3303

Crave is the leading in-store customer engagement platform, offering Smart Fitting Room and In-Aisle Digital Assistant solutions. We combine AI and RFID technology to make shopping seamless for customers while giving retailers unprecedented insights into buying decisions. Trusted by Victoria's Secret, Under Armour, and other major retailers, Crave transforms traditional store touchpoints into data-driven opportunities.

 Products

  • Crave Smart Fitting Room & In-Aisle Digital Assist
    Crave Retail is transforming in-store shopping with its Smart Fitting Room and In-Aisle Digital Assistant, helping retailers enhance customer engagement, streamline operations, and unlock new revenue streams. Our Smart Fitting Room uses RFID to create seamless, interactive try-ons, while the In-Aisle Digital Assistant connects shoppers and associates in real time to drive conversion. Discover how Crave is leveraging AI and RFID to power a smarter, omnichannel shopping experience.

    VALUE PROPOSITION:
    Increased Sales: Our Smart Fitting Room and Assisted Seller solutions guide customers seamlessly through their shopping journey, leading to higher conversion rates and larger basket sizes.
    Enhanced Customer Experience: Offer a personalized and dynamic shopping experience that rivals the convenience of e-commerce, making your store a destination.
    Optimized Operations: Streamline inventory management and decision-making with real-time data, ensuring that the right products are always available at the right time.
    Empowers Your Team: Provide store associates with the tools and insights they need to deliver exceptional service, even with reduced staff.
     ...

  • Smart Fitting Room
    Crave’s Smart Fitting Room is a customer engagement solution that transforms fitting rooms into interactive, data-driven spaces. It helps shoppers get what they need faster, keeps them engaged, and gives retailers real visibility into try-ons, requests, and conversions - turning fitting rooms into a real sales driver. Come check us out at Zebra, Elo, iOS Avenues, and Aila's booths. You can't miss us....

  • In-Aisle Digital Assistant
    Our In-Aisle Digital Assistant bridges the gap between self-service convenience and expert associate support. Through interactive displays, shoppers can instantly check availability, explore alternatives, and receive AI-powered recommendations—enhancing engagement without increasing staffing demands. By empowering shoppers with immediate access to product information and personalized suggestions, we ensure no customer goes unassisted, driving higher conversions and larger basket sizes, even during peak hours....

Categories

Customer Service and CRM
  • AI Customer Service Solutions
  • Customer Insights/Analytics/Surveys
    • Hardware
  • Interactive Displays
    • In-Store
  • Barcode Scanning
  • Customer Insights and Analytics
  • Endless Aisle
  • Store Performance Analytics
    • Merchandising
  • Retail Revenue Optimization
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