The fruit and vegetable department is the main source of waste in supermarkets: shrinkage accounts for almost 6%, compared with 1.5% in other departments. At the root of the fruits and vegetables challenge ? The ordering process, due to a number of factors: incorrect stocks, orders placed out of habit, outdated order-taking technology, etc.
In response to this major challenge, Smartway, which supports retailers in the fight against food waste since 2012, is launching the “
Fresh Operating System” (FOS), a technological innovation specifically designed for fruits and vegetables departments, which perfects the ordering process. The aim is to digitize processes and enable teams to place “THE PERFECT ORDER”, one that limits both shrinkage and out-of-stocks, by combining accurate data analysis and responsiveness to demand variations.