Chargeback Gurus

Plano,  TX 
United States
http://www.chargebackgurus.com

• Booth: 4047

Chargeback Gurus helps businesses protect and recover revenue by providing innovative technology, AI enhanced chargeback management solutions powered by our proprietary FPRONE platform. Our technology solutions use powerful data science and AI insights —combined with deep industry expertise—to deliver hundreds of millions of dollars in recovered revenue to our clients.

 Show Specials

• Accelerate your Revenue Recovery Strategy in 2025! (Nov 19, 2024)
  Supercharge your retail strategy with cutting-edge chargeback analysis tools. Our end-to-end solutions deliver strategic insights that maximize revenue recovery—efficiently and intelligently.
  
  Meet with one of our industry experts to accelerate your revenue recovery today! Booth 4047 🤓
   

• Prepare for Success in 2025! (Nov 19, 2024)
  Find out what regulations and trends could be impacting your business. 
  
  Come by booth #4047 to find out how to reduce your potential to costly chargebacks. 

 Press Releases

• CBG Reports Reveals $11B Chargeback Impact (Nov 18, 2024)
  Chargeback Gurus, a leader in chargeback management solutions, today announced the release of a comprehensive suite of reports and e-guides on the state of chargebacks across industries. The collection includes two groundbreaking industry reports: "State of Chargebacks: Protecting Your Business in 2024," developed in collaboration with The Strawhecker Group (TSG), and “Travel & Hospitality Report” and Juniper Research. These, along with several specialized reports, provide deep insights into chargeback trends, fraud patterns, and strategic recommendations for businesses.

  "This extensive collection of reports and e-guides underscores the complex and evolving nature of chargebacks across all industries," added Tynan. "At Chargeback Gurus, we always focus on aligning our efforts 100% with our client objectives and strive to provide excellent service, balancing the needs of our clients and their customers”.

  To learn more about the reports or Chargeback Gurus' solutions, visit: https://www.chargebackgurus.com/

• Fraud, FOMO, & Hype: Safeguarding Your Business (Nov 18, 2024)
  To protect merchants - and our hard-earned reputations - it's essential to take a realistic and proactive approach to the dark potential and devastating impacts of fraud. 
  
  Clearly, fraud poses a significant problem for travel advisors, and one of the more common types is "friendly fraud." In these cases, clients dispute legitimate charges, claiming they didn't authorize the payment or didn't receive the service they paid for. According to insights from Chargeback Gurus, this type of fraud accounts for many chargebacks in the travel industry, leading to lost revenue and penalties from payment processors if chargeback ratios become too high.
  
  Chargeback Gurus suggests several strategies to help reduce the risk of chargebacks, such as maintaining thorough documentation, having clear client agreements drafted by your lawyer or sources like Travel Industry Solutions, who also provide integrated e-signatures and audit trails, and educating clients about payment policies right from the start. These strategies not only help prevent fraud but also allow travel advisors to focus on core business operations and customer satisfaction.

• Merchants losing $100B/yr from "friendly fraud" (Nov 18, 2024)

  Disputing charges has become easier for consumers in recent years, experts say, largely thanks to efforts to enhance mobile banking service in response to canceled travel and other pandemic repercussions.
  “There are legitimate disputes, and the chargeback process was built to recognize and provide some sort of relief for those legitimate disputes,” said Rodrigo Figueroa, chief operating officer of Chargeback Gurus, a company that helps businesses recover revenue. “Now we see this massive level of abuse,” he said.
  
  The Merchant Risk Council, which consists of 600 e-commerce companies, reported in April that 94% of its members have experienced first-party fraud in the past year.
  
  To learn more about "friendly fraud" and what you can do to safeguard yourself, visit Chargeback Gurus. 

• Preventing Chargebacks on Recurring Payments (Nov 18, 2024)

  There’s no denying that the subscription economy is booming. In fact, the financial services firm UBS projects that the market will hit $1.5 trillion by 2025. Yet despite that robust figure, there is a looming challenge for merchants — chargebacks. 

  So what exactly are chargebacks? Chargebacks occur when funds are withdrawn from a merchant’s account due to a customer dispute. They can severely impact revenue and tarnish a merchant’s reputation. Typically, these disputes arise from fraudulent activities, billing issues, unmet expectations or technical errors like duplicate charges. 

  Given the impact chargebacks can have, understanding and preventing them is crucial for maintaining profitability and customer loyalty. Learn how merchants can greatly reduce the risk of chargebacks by reaching out to Chargeback Gurus, the leader in chargeback prevention and recovery services for ecommerce payments.

• Fraud Prevention Tips Retailers Can Implement (Nov 18, 2024)

  With the proliferation of cutting-edge payment methods, AI-infused sales strategies, and the omnipresence of digital wallets, retailers are stepping into an era of unparalleled efficiency. Yet, this very landscape that promises immense growth also harbors pitfalls.

  As the e-commerce sector thrives, CNP (Card Not Present) transactions, which have historically been a magnet for fraudsters, are set to surge. As a result, it is imperative for retailers to exercise increased caution. In fact, Juniper Research predicts that the cumulative losses to online payment fraud globally between now and 2027 will exceed $343 billion.

  It is also important for retailers to put safeguards into place given the increasing instances of friendly fraud—which is also known as first-party fraud or chargeback abuse—in the retail industry. Friendly fraud occurs when a consumer makes an online purchase only to dispute it with their bank, resulting in costly chargebacks for the retailer. Uncover what you can do to fight chargebacks by talking to an expert today.

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